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Altis

Disability Claims Administrator

Montreal, QC, Canada

$48,000 to $52,000 CAD / year · Full-time

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Job details

Pay: $48,000 to $52,000 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Education: High school diploma
Posting language: English · French
Posted: Nov 3, 2026

Original job description

English section of this bilingual listing.

Disability Claims Administrator

Location: Montreal, QC | On-site for the first 4–6 weeks of training, followed by hybrid (2 days on-site per week)

Language: Bilingual, strong written and spoken English and French

Salary: $48,000–$52,000 annually, plus benefits

Background Check Requirement: Must be willing and able to undergo background screening for reliability clearance

About the Opportunity

Do you enjoy working with numbers, staying organized, and helping people navigate important financial matters? We're looking for a bilingual Disability Claims Administrator to join an established organization in the insurance and financial services sector, where your attention to detail and analytical skills will help ensure individuals receive accurate and timely disability benefit payments.

In this permanent opportunity, you'll work alongside a collaborative claims management team, supporting the administration of short-term and long-term disability claims. This role is ideal for someone who enjoys structured processes, problem-solving, and balancing financial calculations with meaningful customer interactions.

What's In It for You

A competitive annual salary of $48,000–$52,000, plus benefits
A flexible hybrid work arrangement following comprehensive on-site training
Opportunities to build specialized knowledge in disability insurance, claims administration, and financial processing
A supportive, team-oriented environment that values accuracy, collaboration, and professional growth

Your Responsibilities

You'll calculate and issue short-term and long-term disability benefit payments in accordance with contractual provisions and established procedures.
You'll perform benefit calculations involving inflation protection, cost-of-living adjustments, rehabilitation earnings, partial payment periods, and overpayments.
You'll set up new claims, verify coverage, calculate initial benefits, and maintain accurate records across claims management and payment systems.
You'll process short-term disability claims and support ongoing long-term disability claims, including requesting medical updates and completing follow-ups.
You'll respond to claimant inquiries, explaining benefit calculations, payment adjustments, and related financial information clearly and professionally.
You'll maintain accurate documentation, identify missing information, resolve system discrepancies, and support the claims management team.

Skills and Qualifications

Previous experience in insurance, banking, finance, accounting, benefits administration, or claims processing is an asset.
Strong mathematical and analytical skills, with confidence performing financial calculations and processing payments accurately.
Knowledge of short-term and long-term disability insurance, basic life insurance, benefit provisions, CPP, EI, and taxable versus non-taxable income is an asset.
Intermediate Microsoft Excel skills and proficiency in Outlook and Word, with the ability to learn new claims management systems.
Excellent organizational skills, time management, and attention to detail, with the ability to manage multiple files and deadlines.
Strong written and verbal communication skills in English and French, combined with a customer-focused and collaborative approach.
High school diploma required. Post-secondary education in a financial or related field, or equivalent experience, is preferred.

Note from the Hiring Manager

"We're looking for someone who enjoys working with numbers, is organized, and takes pride in getting the details right. You don't need to know everything about disability claims on day one, but you should be curious, comfortable learning new processes, and genuinely enjoy helping people. A positive attitude and willingness to collaborate will go a long way on our team."

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

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Administrateur(trice) des réclamations d’invalidité

Read the full bilingual original

Disability Claims Administrator

Location: Montreal, QC | On-site for the first 4–6 weeks of training, followed by hybrid (2 days on-site per week)

Language: Bilingual, strong written and spoken English and French

Salary: $48,000–$52,000 annually, plus benefits

Background Check Requirement: Must be willing and able to undergo background screening for reliability clearance

About the Opportunity

What's In It for You

A competitive annual salary of $48,000–$52,000, plus benefits

A flexible hybrid work arrangement following comprehensive on-site training

Opportunities to build specialized knowledge in disability insurance, claims administration, and financial processing

A supportive, team-oriented environment that values accuracy, collaboration, and professional growth

Your Responsibilities

You'll calculate and issue short-term and long-term disability benefit payments in accordance with contractual provisions and established procedures.

You'll perform benefit calculations involving inflation protection, cost-of-living adjustments, rehabilitation earnings, partial payment periods, and overpayments.

You'll set up new claims, verify coverage, calculate initial benefits, and maintain accurate records across claims management and payment systems.

You'll process short-term disability claims and support ongoing long-term disability claims, including requesting medical updates and completing follow-ups.

You'll respond to claimant inquiries, explaining benefit calculations, payment adjustments, and related financial information clearly and professionally.

You'll maintain accurate documentation, identify missing information, resolve system discrepancies, and support the claims management team.

Skills and Qualifications

Previous experience in insurance, banking, finance, accounting, benefits administration, or claims processing is an asset.

Strong mathematical and analytical skills, with confidence performing financial calculations and processing payments accurately.

Knowledge of short-term and long-term disability insurance, basic life insurance, benefit provisions, CPP, EI, and taxable versus non-taxable income is an asset.

Intermediate Microsoft Excel skills and proficiency in Outlook and Word, with the ability to learn new claims management systems.

Excellent organizational skills, time management, and attention to detail, with the ability to manage multiple files and deadlines.

Strong written and verbal communication skills in English and French, combined with a customer-focused and collaborative approach.

High school diploma required. Post-secondary education in a financial or related field, or equivalent experience, is preferred.

Note from the Hiring Manager

Why Partner with Altis

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Administrateur(trice) des réclamations d’invalidité

Lieu : Montréal, Québec | En présentiel pendant les 4 à 6 premières semaines de formation, puis en mode hybride (2 jours au bureau par semaine)

Langues : Bilinguisme requis, excellente maîtrise du français et de l’anglais, à l’oral comme à l’écrit

Salaire : 48 000 $ à 52 000 $ par année, avec avantages sociaux

Vérification des antécédents : Être disposé(e) et admissible à se soumettre à une vérification des antécédents en vue d’obtenir une cote de fiabilité

À propos de l’occasion

Vous aimez travailler avec les chiffres, êtes une personne organisée et appréciez aider les autres? Nous recherchons une personne bilingue pour occuper un poste d’administrateur(trice) des réclamations d’invalidité au sein d’une organisation bien établie du secteur de l’assurance et des services financiers. Votre rigueur et vos compétences analytiques contribueront à assurer le traitement exact et ponctuel des prestations d’invalidité.

Dans ce poste permanent, vous collaborerez avec une équipe spécialisée en gestion des réclamations afin de soutenir l’administration des dossiers d’invalidité de courte et de longue durée. Cette occasion convient particulièrement à une personne méthodique, qui aime résoudre des problèmes, effectuer des calculs financiers et offrir un service à la clientèle de qualité.

Ce que nous vous offrons

Un salaire annuel concurrentiel de 48 000 $ à 52 000 $, accompagné d’avantages sociaux

Un mode de travail hybride après une formation complète en présentiel

La possibilité de développer une expertise en assurance invalidité, en administration des réclamations et en traitement financier

Un environnement collaboratif qui valorise la précision, l’entraide et le développement professionnel

Vos responsabilités

Vous calculerez et effectuerez les versements des prestations d’invalidité de courte et de longue durée conformément aux dispositions contractuelles et aux procédures établies.

Vous réaliserez des calculs liés à l’indexation, aux ajustements du coût de la vie, aux revenus de réadaptation, aux périodes partielles et aux trop-payés.

Vous ouvrirez les nouveaux dossiers de réclamation, vérifierez les couvertures d’assurance et effectuerez les calculs initiaux des prestations et des réserves.

Vous traiterez les réclamations d’invalidité de courte durée et assurerez le suivi des dossiers de longue durée, notamment en demandant et en examinant les mises à jour médicales.

Vous répondrez aux questions des bénéficiaires et expliquerez clairement les calculs, les paiements et les ajustements de prestations.

Vous maintiendrez des dossiers exacts, vérifierez les renseignements et contribuerez à résoudre les écarts dans les systèmes de gestion.

Compétences et qualifications

Une expérience en assurance, en services bancaires, en finance, en comptabilité, en administration des avantages sociaux ou en traitement des réclamations constitue un atout.

Excellentes aptitudes mathématiques et analytiques, avec une grande aisance dans les calculs financiers et le traitement des paiements.

Connaissance des assurances invalidité de courte et de longue durée, de l’assurance vie de base, des dispositions contractuelles, du RPC, de l’assurance-emploi et des revenus imposables et non imposables, un atout.

Maîtrise intermédiaire de Microsoft Excel et bonne connaissance d’Outlook et de Word, avec une facilité à apprendre de nouveaux systèmes informatiques.

Excellent sens de l’organisation, gestion efficace du temps et souci du détail, avec la capacité de gérer plusieurs dossiers et échéances.

Excellentes compétences en communication orale et écrite, en français et en anglais, ainsi qu'une approche axée sur le service à la clientèle et le travail d'équipe.

Diplôme d’études secondaires requis. Une formation postsecondaire dans un domaine financier ou connexe, ou une expérience équivalente, est souhaitée.

Un mot du gestionnaire d’embauche

« Nous recherchons une personne qui aime travailler avec les chiffres, qui est organisée et qui accorde une grande importance à la précision. Vous n'avez pas besoin de tout connaître sur les réclamations d'invalidité dès le départ, mais nous apprécions la curiosité, la volonté d'apprendre et le plaisir d'aider les autres. Une attitude positive et un bon esprit d'équipe feront toute la différence. »

Pourquoi faire équipe avec Altis

Si vous n’avez jamais fait appel à une agence de recrutement, nous vous simplifions la tâche. Nous collaborons avec des employeurs de premier plan partout au Canada qui offrent d’excellentes possibilités d’emploi, toutes vérifiées et validées par notre équipe. Lorsque vous postulez chez Altis, nous prenons le temps de vous connaître, de comprendre votre parcours et de découvrir vos forces. Si votre profil correspond au poste, nous nous occupons de toutes les démarches, défendons votre candidature, vous offrons des conseils pour vous préparer et vous mettons directement en contact avec le gestionnaire d’embauche. Et soyez sans crainte, tous nos services sont entièrement gratuits pour les candidats.

Apply About employer

More about this job

Responsibilities

Calculate and issue short- and long-term disability benefit payments, set up claims, verify coverage, maintain records, and follow up on ongoing claims. Respond to claimant questions, explain payment calculations and adjustments, and help resolve missing information or system discrepancies.

Requirements

A high school diploma is required; post-secondary education in finance or a related field, or equivalent experience, is preferred. Candidates should have strong numerical and analytical abilities, intermediate Excel skills, excellent organization and attention to detail, and strong written and spoken English and French; relevant insurance, finance, accounting, benefits, or claims experience is an asset.

Skills

Financial Calculations
Claims Administration
Disability Insurance
Short-Term Disability Claims
Long-Term Disability Claims
Mathematical and Analytical Skills
Microsoft Excel
Microsoft Outlook
Microsoft Word
Attention to Detail
Organization and Time Management
Customer Service
Written and Verbal Communication
English and French Bilingualism
Payment Processing
Claims Management Systems

Benefits

Benefits
Hybrid Work Arrangement
Professional Development Opportunities
Supportive Team Environment

Visa sponsorship

Not detected in the job text

Keywords

Disability Insurance
Short-Term Disability
Long-Term Disability
Claims Administration
Claims Processing
Benefit Calculations
Payment Processing
Coverage Verification
Inflation Protection
Cost-of-Living Adjustments
Rehabilitation Earnings
Overpayments
Medical Updates
Claims Management Systems
Microsoft Excel
Microsoft Outlook
Microsoft Word
CPP
Employment Insurance
Taxable and Non-Taxable Income
Customer Service
Financial Services
Insurance
Bilingual Communication
Reliability Clearance

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