Find work in Canada.

543,960 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 12 mins ago
P
Instrumentation Administrator
Propak
Airdrie, AB
- Full-time
The Instrumentation Administrator provides Instrumentation support for a wide variety of applications, create datasheets, request quotes, and generate bill of materials (BOM). This position…
Added 12 mins ago
OV
Relief Coordinator, Food Services - Part Time - Markham Stouffville Hospital
Oak Valley Health
Markham, ON
- Part-time
…and barriers Indigenous Peoples face in accessing care. To support true healing, we are committed to understanding these challenges, learning from Indigenous knowledge, and taking action…
Added 12 mins ago
7
Store Leader (Manager) Trainee
7-Eleven
St. Paul, AB · Vermilion, AB
- Full-time
Added 12 mins ago
SS
General Manager
Sienna Senior Living
Clarence-Rockland, ON
- Full-time
…that these values are deeply embedded in every facet of our operations, from daily interactions to shaping the future of senior care…
Added 12 mins ago
FC
Grocery Clerk/Cashiers (FT & PT)
Federated Co-operatives Limited
Arborg, MB
- Full-time
Added 12 mins ago
D
Financial Services Agent, Business
Desjardins
Mascouche, QC
- Full-time
The incumbent works in close collaboration with account managers to perform operational and sales support tasks and help offer and deliver services to the business centre's members and…
Added 12 mins ago
C
Analyst, Global Asset Management
CIBC
Toronto, ON
- Full-time
Partner with colleagues across investment, research, operations, product, and client-facing teams to support broader business objectives.
Added 12 mins ago
C
Contact Centre Representative (Credit Counsellor, Client Account Management)
CIBC
Vancouver, BC
- Full-time
…employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition…
Added 12 mins ago
C
Agency Associate
CIBC
Toronto, ON
- Full-time
Analytical Thinking, Business Operations, Customer Service, Operations Management, Operations Support, Prioritization, Process Improvements,
Added 12 mins ago
G
Customer Engineering & Reliability - Technical Support (October 30, 2026)
GoFleet
Mississauga, ON
- Full-time
Customer Engineering & Reliability – Technical Support
Added 12 mins ago
G
Customer Success & Growth Manager (October 30, 2026)
GoFleet
Mississauga, ON
- Full-time
ZenduIT and GoFleet build technology that helps organizations run fleets and field operations: GPS tracking, driver safety, AI dash cameras, maintenance, compliance, asset monitoring and…
Added 12 mins ago
CE
Senior Plant Engineer
Cenovus Energy
Calgary, AB
- Full-time
…help drive safe, reliable, efficient and compliant facility operations while providing engineering solutions that support business performance and operational…
Added 12 mins ago
C
Simulator Technician
CAE
Hamilton, ON · Mississauga, ON · Toronto, ON
- Full-time
…innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster,…
Added 12 mins ago
BP
Section Manager, Construction Support (MCR)
Bruce Power
Bruce Power
- Full-time
In support of achieving excellence and business results through safe, reliable operations, we are looking to hire Section Manager, Construction Support within the Major Component…
Added 12 mins ago
B
Customer Service Representative
BMO
Elora, ON
- Part-time
Added 12 mins ago
Gerant de la boutique - Montreal Eaton Centre
Lush Handmade Cosmetics
Montreal, QC
toutes les facettes de vos interactions avec la clientèle, le reste du personnel et les opérations :
Added 12 mins ago
BU
Supervisor, Facilities Services & Trades Safety
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
…leadership and coordination of Facilities Management trades operations, workforce activities, safety programs, and maintenance services in support of the University's buildings,…
Added 12 mins ago
B
Senior DevOps Developer
Boeing
Richmond, BC · Vancouver, BC · CAN - Richmond, Canada
- Full-time
The Senior DevOps Developer will serve as a subject matter expert in Data platform operations and will collaborate closely with data engineering, analytics, data science, and product teams…
Added 12 mins ago
BP
Retail Lead
Bass Pro Shops
Abbotsford, BC
- Full-time
Added 12 mins ago
BH
LEAD Field Engineer - 2027
Baker Hughes
Bonnyville, AB · Calgary, AB · Leduc, AB · AB · CA-AB-OTHER ALBERTA
- Full-time
Support customers and field crews during critical operations
Added 12 mins ago
B
Material Handler / Driver - Vanfax
Belron
Mississauga, ON · Vanfax - Mississauga
- Full-time
…Vanfax team, you are key to maintaining our seamless day-to-day operations and fostering amazing customer…
Added 12 mins ago
Environmental Project Manager – Contaminated Sites
GHD Group Pty Ltd
Calgary, AB
…upstream, midstream, downstream, field development, facility operations support, reclamation, remediation, site assessments, or regulatory compliance…
Added 12 mins ago
C&
Technician
Communications & Power Industries (CPI)
Georgetown, ON
- Full-time
Support factory station upkeep and actively promote safe working practices across all operations.
Added 12 mins ago
C&
Business Intelligence Analyst - Data and Automation
Communications & Power Industries (CPI)
Georgetown, ON
- $86,000 CAD / year
- Full-time
Maintain scheduled refreshes and troubleshoot reporting discrepancies to support reliable, timely access to information.
Added 12 mins ago
C&
Technical Services Specialist
Communications & Power Industries (CPI)
Georgetown, ON
- $64,000 to $84,000 CAD / year
- Full-time
…President, Programs, you will provide end-to-end technical support for CPI’s Amplifier and Generator products throughout their operational lifecycle. In this role, you will deliver remote…

Altis

Incident Management Lead

Toronto, ON, Canada

$125,000 to $140,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $125,000 to $140,000 CAD / year
Job type: Full-time
Apply by: Nov 29, 2026
Experience: Proven senior-level Incident Management leadership experience at least 7 years , with recognized expertise managing major incidents.
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Description

Location: Toronto, ON, Hybrid

Language: English, excellent written and spoken communication required

Background Check Requirement: Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check and Social Media Check

About the Opportunity

We’re looking for an experienced Incident Management Lead to join a leading organization in the financial technology and payments sector. In this highly visible role, you’ll take command during major incidents, bringing structure, sound decision-making and clear communication to complex, time-sensitive situations.

Reporting to a Process and Operational Excellence leader, you’ll collaborate with technology specialists, product teams, communications partners, risk teams and senior stakeholders. Your leadership will help protect critical services while strengthening incident management practices across a complex, 24/7 environment.

What’s In It for You

Join an innovative, purpose-driven workplace that values collaboration, inclusion and continuous improvement. You’ll have the opportunity to influence enterprise-wide processes, mentor colleagues and work alongside experienced professionals while enjoying a flexible hybrid environment, comprehensive benefits, wellness support, retirement savings programs and performance-based incentives.

Your Responsibilities

You’ll command major incidents, mobilizing technical experts, incident managers and communications teams to restore services quickly and minimize risk.

You’ll lead technical resolver teams, provide decisive direction and review emergency changes within established processes.

You’ll drive timely, accurate internal and external incident communications, translating complex technical issues for executive and business audiences.

You’ll continuously improve Incident Management processes, reporting, metrics, documentation and compliance.

You’ll conduct post-incident reviews and partner with Problem Management, operations, technology, product and risk teams on improvements.

You’ll mentor team members in communication, decision-making and insightful incident reporting.

Skills and Qualifications

Proven senior-level Incident Management leadership experience at least 7 years , with recognized expertise managing major incidents.

Strong knowledge of ITIL, ITSM, financial services, payments and emergency management protocols.

Demonstrated success developing, transforming and continuously improving Incident Management processes.

Excellent written and verbal English communication skills, with the ability to bridge technical and business audiences.

Strong critical thinking, decision-making and problem-solving skills under pressure.

Technical understanding of platforms, data and applications, with the ability to quickly learn complex technology environments.

Experience supporting complex 24/7 operations and collaborating effectively with internal and external stakeholders.

Apply About employer

More about this job

Responsibilities

Lead major incidents by mobilizing technical and communications teams, directing response efforts, reviewing emergency changes, and communicating clearly with executive, business, and external audiences. Improve incident management processes, reporting, metrics, documentation, and compliance; conduct post-incident reviews and mentor team members.

Requirements

Requires at least 7 years of senior-level incident management leadership experience, including expertise managing major incidents and improving incident management processes. Candidates should have strong ITIL and ITSM knowledge, familiarity with financial services and payments, excellent English communication, sound decision-making under pressure, technical understanding, and experience in complex 24/7 operations.

Skills

Major Incident Management
ITIL
IT Service Management
Financial Services
Payments
Emergency Management
Incident Process Improvement
Incident Communications
Critical Thinking
Decision-Making
Problem-Solving
Technical Incident Leadership
Stakeholder Collaboration
Post-Incident Reviews
Incident Reporting
24/7 Operations

Benefits

Comprehensive Benefits
Wellness Support
Retirement Savings Programs
Performance-Based Incentives

Visa sponsorship

Not detected in the job text

Keywords

Incident Management
Major Incidents
ITIL
ITSM
Financial Technology
Payments
Incident Response
Emergency Changes
Incident Communications
Technical Resolver Teams
Incident Process Improvement
Incident Reporting
Incident Metrics
Compliance
Post-Incident Reviews
Problem Management
Risk Management
24/7 Operations
Stakeholder Management
Service Restoration
Technical Operations
Executive Communications
Employment Verification
Credit Check
Social Media Check

Report this job