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Inside Sales Account Representative

  • St. Catharines, ON, Canada

Contract

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Job details

Job type
Contract
Experience
3 or more years of professional work experience, including at least 1 years in relationship based sales, digital marketing, or advertising sales.
Posting language
English
Posted

Original job description

Location: St.Catherines
Language: Strong English communication skills, written and verbal
Duration: 12 month contract with opportunity to extend or go permanent 
Background Check Requirement: Successful completion of a criminal background check is required

About the Opportunity

Our client, a global leader in the digital marketing and technology consulting space, is seeking an Inside Sales Account Representative to support small and medium sized businesses as they grow their online presence. In this role, you will guide business owners through their social media advertising strategies, helping them understand what works, where to optimize, and how to build confidence using the platform.

You will join a collaborative and high performing sales environment where you will partner with internal teams and business decision makers across North America. Your work will directly impact the success of entrepreneurs and small businesses, helping them maximize their marketing investments and achieve meaningful visibility in a competitive digital landscape.

What’s in it for You

You will be part of a workplace that values continuous learning, collaboration, and personal growth. Enjoy updated technology, spacious workstations, and a supportive environment designed to set you up for success. You will also benefit from practical perks such as free onsite parking and complimentary coffee, tea, and hot chocolate, all within a community focused, inclusive atmosphere.

Your Responsibilities

  • In this role, you will manage a portfolio of small to medium sized business advertisers and help them optimize their social media advertising strategies.

  • You will consult with clients through high volume outbound and inbound outreach, offering personalized recommendations based on their business goals and campaign performance.

  • You will identify sales opportunities and guide clients toward solutions that improve product adoption, campaign outcomes, and overall investment.

  • You will analyze trends, troubleshoot performance issues, and provide insights to enhance the effectiveness of advertising campaigns.

  • You will build strong, long term relationships with decision makers and contribute to multi touch upselling and cross selling strategies.

  • You will stay informed on industry trends and competitors, sharing ideas that improve both the customer experience and internal processes.

Skills and Qualifications

  • 3 or more years of professional work experience, including at least 1 years in relationship based sales, digital marketing, or advertising sales.

  • Experience with outbound calling and meeting or exceeding sales quotas.

  • Strong understanding of digital marketing and social media advertising tools.

  • Ability to learn quickly, adapt to evolving client needs, and work through problems with creativity and analysis.

  • Excellent communication, listening, and interpersonal skills with a customer focused mindset.

  • Strong computer skills, with the ability to multitask across multiple programs.

  • Experience supporting North American customers is an asset.

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.



We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals.All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.
More about this job

Responsibilities

The Inside Sales Account Representative will manage a portfolio of small and medium business advertisers, advising them on social media advertising and upselling. The work involves high-volume calling, troubleshooting campaign performance, and building long-term client relationships.

Requirements

Candidates need 3+ years of work experience, including at least 1 year in relationship sales, digital marketing or advertising sales, plus outbound calling experience and a record of meeting sales quotas. Strong written and verbal English, social media advertising knowledge and strong computer skills are required.

Skills

  • Social media advertising tools
  • Digital marketing
  • Outbound calling
  • Inbound calling
  • Consultative selling
  • Upselling and cross-selling
  • Campaign performance analysis
  • Troubleshooting
  • Sales quota attainment
  • Multitasking across software programs
  • Written and verbal communication
  • Active listening
  • Customer focus
  • Trend and competitor analysis

Benefits

  • Free onsite parking
  • Complimentary beverages
  • Continuous learning

Categories

  • Sales
  • Marketing
  • Customer Service & Support
  • Technology

Keywords

  • inside sales
  • account representative
  • social media advertising
  • digital marketing
  • advertising sales
  • outbound sales
  • inbound sales
  • upselling
  • cross-selling
  • SMB sales
  • relationship sales
  • campaign optimization
  • North American customers
  • contract
  • St. Catharines

Seniority

Mid level

Perks

  • Transit support

Languages

  • English

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