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Added 1 min ago
RG
Gestionnaire de bureau / Office Manager
Reinsurance Group of America, Incorporated
Montreal, QC · Canada, Montreal, RGA Re
- Full-time
…intelligent, motivated, and collaborative people, and help us make financial protection accessible to…
Added 16 mins ago
Scrum master
National Money Mart Company
Toronto, ON
At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind…
Added 16 mins ago
FH
Senior business analyst
Fraser Health Authority
Surrey, BC
- $38.88 to $55.89 CAD / hour
As a Senior Business Analyst within the Mobility Technologies and Services portfolio, you will bring strong business analysis, technical consulting, stakeholder engagement, and…
Added 16 mins ago
C
Manager, Coronach Service Centre - Southland Co-operative Ltd. @ Coronach, SK
Co-op
Coronach, SK
- Full-time
- On-site
Southland Co-operative Ltd. is hiring a Manager at our Service Centre location in Coronach, Saskatchewan.
Added 1 hour ago
MD
Systems Modernization & Product Officer - Product Management Director Sr
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all…
Added 1 hour ago
DG
Senior Manager, Assurance [Privately Held Business Group]
Doane Grant Thornton
Lethbridge, AB
- Full-time
That’s why we’re working in a model where teams are required to be together in the office 4 days per week
Added 1 hour ago
DG
Senior Manager, Assurance [Privately Held Business Group]
Doane Grant Thornton
Edmonton, AB
- Full-time
That’s why we’re working in a model where teams are required to be together in the office 4 days per week
Added 1 hour ago
DG
Manager, Assurance [Privately Held Business Group]
Doane Grant Thornton
Red Deer, AB
- Full-time
That’s why we’re working in a model where teams are required to be together in the office 4 days per week
Added 1 hour ago
SM
RQ11724 – Project Manager/Leader – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week · Work Arrangement: Onsite – 5 days per week
Added 1 hour ago
CH
Hotel Housekeeping Manager
Crescent Hotels
ON
- Full-time
Must have the ability to communicate in English
Added 2 hours ago
CH
Hotel Housekeeping Manager
Crescent Hotels & Resorts
Mississauga, ON
- Full-time
Must have the ability to communicate in English
Added 2 hours ago
AC
Senior Accountant, Accounting Advisory Services (AAS)
ACCA Careers
Toronto, ON
- Full-time
Make an impact with our Accounting Advisory Services (AAS) team as a Senior Accountant. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly…
Added 3 hours ago
FP
Restaurant manager
Freshslice Pizza
Geraldton, ON
- Full-time
Determine type of services to be offered and implement operational procedures
Added 3 hours ago
C
Field & Infusion Nurse (RN)
Cencora
Vancouver, BC
- Full-time
The Field & Infusion nurse provides specialized infusion/injection therapies and nursing services to oncology, auto-immune and rare disease patients in outpatient clinics or homecare…
Added 4 hours ago
PH
Restaurant manager
Pizza Hut Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Added 4 hours ago
HC
Accounting Analyst/Associate - North York, Toronto, ON. Hybrid
HearingLife Canada
Toronto, ON · North York, ON
- Full-time
Reporting directly to the Senior Manager, Finance & Administration, the Accounting Analyst will assist with various accounting analysis, operational improvement, ledger maintenance, and…
Added 4 hours ago
TS
Store Associate
The Salvation Army in Canada
Toronto, ON
- Part-time
Must have good interpersonal and communication skills (oral)
Added 4 hours ago
IF
Business Development Representative in Personal Finance
iA Financial Group (Industrial Alliance)
Saint-Eustache, QC
- Full-time
You must have excellent communication and interpersonal skills
Added 4 hours ago
TD
Restaurant manager
Top Dog Pizza & Donair.
Victoria, BC
- Full-time
Added 4 hours ago
SH
Clerk III - Health Information
Shared Health-Soins Communs
Brandon, MB
- Full-time
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 5 hours ago
NB
Associate
National Bank of Canada
Victoria, BC
- Temporary
National Bank Financial – Wealth Management is the fifth largest investment brokerage firm in Canada. We have close to 1,000 investment advisors who manage the assets of more than 400,000…
Added 5 hours ago
NB
Regional Sales Director Equipment Finance Vendor Sales
National Bank of Canada
Montreal, QC
- Full-time
progressively responsible experience in a Sales Manager or comparable
Added 6 hours ago
AH
Supervisor, Health Information Management
Alberta Health Services
Fort McMurray, AB
- Temporary
…in Health Information Management and reports directly to the Manager, Health Information Management. This position is responsible and accountable for providing the direction, team…
Added 6 hours ago
AH
Manager - Social Work , Edmonton Corridor
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
Assisted Living Alberta (ALA) is seeking a collaborative leader to join our team as Manager, Social Work. Reporting to the Director of Social Work, SW, Virtual Care, Education and Specialty…
Added 6 hours ago
AH
Manager - Social Work Edmonton Corridor
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
Assisted Living Alberta (ALA) is seeking a collaborative leader to join our team as Manager, Social Work. Reporting to the Director of Social Work, SW, Virtual Care, Education and Specialty…

Altis

Manager, Client Service and Fund Operations Transformation

Toronto, ON, Canada

Hybrid

$150,000 to $160,000 CAD / year · Contract

Apply on jobportal.altis.com About employer

Applications open in a new tab.

Job details

Pay: $150,000 to $160,000 CAD / year
Job type: Contract
Workplace: Hybrid
Experience: 10+ years of experience in client service, fund operations, investment operations, fund administration, or related financial services functions.
Posting language: English
Posted: Oct 19, 2026

Original job description

Location: Hybrid, 3 days onsite, 2 days remote. Toronto, Ontario.

Language: Strong written and verbal English communication skills

Duration: 12-month contract, with transformation work anticipated over 12 to 18 months

Salary Range: $150,000-$160,000 annually

About the Opportunity

Our client, a leading organization in the financial services industry, is seeking an experienced Manager, Client Service and Fund Operations Transformation to support day-to-day operations while playing a key role in a major back-office transformation initiative.

This opportunity offers a balance of operational leadership and project delivery. You'll collaborate with Canadian and global teams, strengthen client servicing processes, and help implement meaningful changes that improve efficiency, manage risk, and support long-term operational success.

What's in it for You

Opportunity to contribute to a significant transformation initiative within a global financial services environment.
Exposure to cross-functional teams, senior stakeholders, and international project partners.
A collaborative workplace where your operational expertise and ideas can make a meaningful impact.
A hybrid work arrangement offering flexibility alongside valuable in-person collaboration.

Your Responsibilities

You'll act as a key escalation point for complex client service inquiries, operational challenges, and third-party service provider issues.
You'll oversee day-to-day fund operations, recordkeeping administration, client servicing processes, and operational controls.
You'll lead Canadian workstream activities supporting a broader fund administration transformation, including planning, testing, implementation readiness, and milestone tracking.
You'll partner with global teams to ensure Canadian business requirements, regulatory considerations, and operational priorities are reflected in project delivery.
You'll collaborate with Sales, Relationship Management, Legal, Compliance, Finance, and Product teams to resolve issues and improve the client experience.
You'll identify opportunities to streamline processes, strengthen controls, and implement sustainable operational improvements.
You'll provide guidance to colleagues and coordinate stakeholder communications, governance updates, and project reporting.

Skills and Qualifications

10+ years of experience in client service, fund operations, investment operations, fund administration, or related financial services functions.
Strong understanding of mutual funds, ETFs, transfer agency, recordkeeping, or investment operations.
Demonstrated experience managing complex operational escalations and collaborating with third-party service providers.
Proven project management capabilities, including coordinating deliverables, managing risks, and supporting operational transformation.
Strong stakeholder engagement skills, with the ability to influence and lead cross-functional initiatives without direct authority.
Knowledge of regulatory requirements, operational controls, and risk management practices.
Excellent communication, analytical, and problem-solving skills, with the ability to work independently.

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals.All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.

Apply on jobportal.altis.com About employer

More about this job

Responsibilities

The Manager will escalate and resolve complex client service issues and oversee fund operations, recordkeeping and controls. They will lead Canadian transformation workstreams and coordinate with global teams, stakeholders and reporting.

Requirements

Candidates need 10+ years in client service, fund operations or investment operations, knowledge of mutual funds, ETFs and transfer agency, and project management skills. Strong English communication and knowledge of regulation and risk management are also required.

Skills

Fund operations
Fund administration
Investment operations
Transfer agency
Recordkeeping
Mutual funds
ETFs
Client servicing
Escalation management
Third-party vendor management
Project management
Transformation planning
Milestone tracking
Risk management
Operational controls
Regulatory requirements
Stakeholder engagement
Governance reporting
Process improvement
Written and verbal communication

Keywords

fund operations
fund administration
client service
investment operations
transfer agency
recordkeeping
mutual funds
ETF
operations transformation
project management
third-party service providers
regulatory compliance
operational controls
risk management
stakeholder management
financial services
back-office transformation
operations manager
Toronto

Seniority

Senior

Languages

English

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Work requirements

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