Project Manager
- Toronto, ON, Canada
Hybrid
$90 to $100 CAD / hour · Contract
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Job details
- Pay
- $90 to $100 CAD / hour
- Job type
- Contract
- Workplace
- Hybrid
- Experience
- 10+ years of experience in IT Service Management, Release Management, Change Management, Project Delivery, or related disciplines.
- Posting language
- English
- Posted
Original job description
Location: Hybrid, 3 days per week on-site
Language: Excellent written and spoken English communication required
Duration: 6-month contract
About the Opportunity
Were seeking an experienced Release Manager to help shape and operationalize a standardized enterprise Release Management practice within a large, complex public-sector environment. This is an opportunity to bring structure, consistency, and strong governance to release and deployment activities that span multiple business and technology teams.
You’ll work closely with project, product, operations, infrastructure, service management, and vendor teams to assess current practices and build a sustainable approach to release planning and delivery. Your expertise will directly influence how teams collaborate, manage risk, and deliver technology changes effectively.
Whats In It for You
Youll take ownership of a highly visible enterprise initiative where your recommendations can have a lasting operational impact. Youll gain exposure to diverse technology teams and delivery models while working in a collaborative environment that values practical solutions, knowledge sharing, and continuous improvement.
Your Responsibilities
Youll develop and operationalize an enterprise Release Management framework, including governance, processes, procedures, roles, and responsibilities.
Youll assess current release and deployment practices, identify gaps, and create practical improvement and implementation plans.
Youll establish release calendars, planning processes, dependency management, risk reviews, approvals, and deployment readiness practices.
Youll create release templates, intake forms, deployment checklists, governance documentation, and operating procedures.
Youll define metrics, dashboards, and reporting frameworks to measure release performance, compliance, service quality, and operational effectiveness.
Youll facilitate stakeholder workshops and governance activities while building consensus and driving process adoption.
Youll provide coaching, training, and knowledge transfer to support long-term adoption and sustainability.
Skills and Qualifications
10+ years of experience in IT Service Management, Release Management, Change Management, Project Delivery, or related disciplines.
Bachelors degree in Computer Science, Information Technology, or a related field.
Demonstrated experience establishing or maturing Release Management practices within large public-sector or enterprise environments.
Strong knowledge of ITIL principles, including Release, Change, Incident, Problem, Configuration, and Service Request Management.
Strong understanding of Agile, Waterfall, Hybrid, DevOps, CI/CD, software deployment lifecycles, and operational support models.
Experience developing enterprise governance frameworks, operating models, standards, procedures, metrics, and continuous improvement recommendations.
Experience with ServiceNow, Jira, Azure DevOps, or equivalent enterprise service management and project delivery platforms, plus strong executive communication, facilitation, and stakeholder influencing skills.
Why Partner with Altis
If youve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if youre a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.
We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals.All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.
More about this job
Responsibilities
The Project Manager at Altis will develop a release management framework and assess current release practices. They will also set up release calendars, approvals, templates and metrics, and coach teams to adopt the new process.
Requirements
Candidates need 10+ years in IT service management, release, change or project delivery, plus a bachelor's degree in a related field. They also need strong ITIL, Agile and DevOps knowledge and experience with ServiceNow, Jira or Azure DevOps.
Skills
- Release management
- Change management
- ITIL
- Incident, problem and configuration management
- Service request management
- ServiceNow
- Jira
- Azure DevOps
- Agile
- Waterfall
- Hybrid project delivery
- DevOps
- CI/CD
- Software deployment lifecycle
- Governance framework development
- Process and procedure design
- Metrics and dashboard design
- Executive communication
- Facilitation
- Stakeholder influencing
- Coaching and training
- Risk management
- Dependency management
Categories
- Technology
- Software
- Consulting
- Government & Public Sector
Keywords
- Release Management
- Change Management
- ITIL
- IT Service Management
- ServiceNow
- Jira
- Azure DevOps
- DevOps
- CI/CD
- Agile
- Waterfall
- Hybrid delivery
- Project Manager
- Release Manager
- Governance
- Public sector
- Stakeholder management
- Contract
- Hybrid work
Seniority
Senior
Tools
- ServiceNow
- Jira
- Azure DevOps
Languages
- English
Fields of study
- Computer Science
- Information Technology