Jobs in Canada

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Added 10 mins ago
W
(CAN) Gérant du service à la clientèle
Walmart
Lachute, QC
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 10 mins ago
M
Department Manager, Category - Footwear (Full Time)
MEC
Quebec, QC
- Full-time
We’re currently looking for Department Manager to join our MEC!!
Added 10 mins ago
BI
Connected Vitals Account Manager,
Baxter International Inc.
Vancouver, BC
- Full-time
At Baxter, we are deeply connected by our mission to save and sustain lives. As a Connected Vitals Account Manager, you will be responsible for driving the growth of Baxter's Connected Care…
Added 10 mins ago
U
Sr Account Manager, Eats Global
Uber
Toronto, ON
- Full-time
…problems that don’t come with a script. As a Senior Account Manager for Global Delivery Partnerships, you will lead the end-to-end management of one of Uber’s largest and most complex…
Added 10 mins ago
U
Account Manager II, Eats Global
Uber
Toronto, ON
- Full-time
…solving problems that don’t come with a script. As an Account Manager for Global Delivery Partnerships, you will manage some of our most influential and complex restaurant brands. This is a…
Added 10 mins ago
BG
District Manager - Ontario
beeline Group
Toronto, ON
- $85,000 to $95,000 CAD / year
The District Manager will report directly to a Regional Manager and is accountable for execution across a specific area, supervising a team of 15-20 Mobile Merchandisers and 1-2 District…
Added 10 mins ago
PV
Keyholder
Pet Valu
Taber, AB
- Part-time
…pets. They share accountability to drive profit to fuel our growth and future as the Devoted Pet Lover’s life-cycle partner. The Keyholder assists with all operations in the store and helps…
Added 10 mins ago
AG
Client Service Manager, Hedge Funds
Apex Group Ltd
Toronto, ON
- Full-time
…hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices…
Added 26 mins ago
H
General Manager
Havergal
Sackville, NB
- Full-time
Food Safety Certification required or willingness to obtain certification
Added 26 mins ago
RB
Assistant Branch Manager
Royal Bank of Canada
Brantford, ON
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team…
Added 26 mins ago
RB
Administrator, National Distribution Team
Royal Bank of Canada
Toronto, ON · Montreal, QC
- Full-time
Accelerates and resolves all inquiries, administrative errors, etc. as required, and refers more complex administrative issues to the Manager or Trust Officer.
Added 40 mins ago
W
Safety Coordinator
Weyerhaeuser
Delta, BC
- Full-time
This is a developmental safety leadership role that provides broad exposure to many of the responsibilities of a Safety Manager. The Safety Coordinator typically reports to the site Safety…
Added 1 hour ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Career Growth – Internal job postings, mentorship programs, and leadership development.
Added 1 hour ago
BC
RPN Inpatient Rehabilitation
Brant Community Healthcare System
Brantford, ON
- Full-time
Career Growth – Internal job postings, mentorship programs, and leadership development.
Added 1 hour ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Career Growth – Internal job postings, mentorship programs, and leadership development.
Added 2 hours ago
R
Administrator, National Distribution Team- EN
RBC
Montreal, QC
- Full-time
Accelerates and resolves all inquiries, administrative errors, etc. as required, and refers more complex administrative issues to the Manager or Trust Officer.
Added 2 hours ago
OR
Multi Dwelling Unit Territory Representatives ( Sales and Marketing) - NB
OSL Retail Services
Moncton, NB
- Full-time
Fulltime flexible work schedule; evening and some weekend work are required to maximize customer contact
Added 2 hours ago
PS
Security Guard - VF Corp (North Face)
Paladin Security Group Ltd
Toronto, ON
- $20.5 CAD / hour
- Full-time
…Centre. This vibrant retail environment focuses on exceptional customer experiences, teamwork, and brand presence in one of the country's busiest retail…
Added 2 hours ago
PS
Operations Manager
Paladin Security Group Ltd
Burnaby, BC
- Full-time
The Operations Manager provides leadership and operational governance across the Vancouver Branch, ensuring that internal processes, operational systems and front-line teams are equipped to…
Added 2 hours ago
BP
General Manager
Boston Pizza
Dauphin, MB
- Full-time
This individual must have exceptional communication skills, leadership experience, and the organizational skills needed to support a dynamic team
Added 2 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 2 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 2 hours ago
A
Processing Operation Analyst III
ATB
Calgary, AB
- Full-time
Reporting to an Operations Processing Manager, the Wealth Operations Processing Analyst III will be part of the team that oversees trade and fee management, as well as registered account…
Added 2 hours ago
A
Branch Manager, Westlock
ATB
Westlock, AB
- Full-time
As ATB’s next Branch Manager, you are a leader and innovator in the community. You're a creative problem solver with an entrepreneurial spirit and a passion for making a difference through…
Added 2 hours ago
TB
Store Lead
Tailored Brands
Winnipeg, MB
- Full-time
As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling…

Altus Group

Account Manager, Client Engagement & Adoption

Toronto, ON, Canada

Base Salary: $100,000 - $110,000 CAD base + 80/20 variable · Full-time

Apply on altusgroup.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: Base Salary: $100,000 - $110,000 CAD base + 80/20 variable
Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Compensation Range:

Base Salary: $100,000 - $110,000 CAD base + 80/20 variable

On-Target Earnings (OTE): $120,000 - $130,000 CAD

OTE is reflective of a base/variable structure. Compensation is aligned to relevant experience and uncapped commission which means top performers consistently exceed OTE targets.

Compensation Disclaimer:
The salary range listed reflects the base pay for this role at Altus Group and is provided where required by local regulations. Actual offers may differ based on experience, market conditions, and other relevant factors. The range does not include additional compensation such as bonuses, equity, benefits, or other incentives.

Who we need

Reporting to the Account Management Leader, we are hiring an Account Manager, Client Engagement & Adoption to join a growing client success team.

In this role, you will manage a portfolio of existing client accounts, serving as the primary point of contact for engagement, adoption, retention, and growth. Working closely with cross-functional teams, you will build trusted relationships, help clients maximize the value of a suite of technology solutions, and identify opportunities to strengthen long-term partnerships.

This is a highly relationship-focused role suited to someone who enjoys balancing proactive client engagement with commercial awareness. You will collaborate closely with sales partners to support account growth while taking ownership of client retention and satisfaction. Success in this role comes from building credibility, staying organized, and thriving in a collaborative, evolving environment where your ability to anticipate client needs and deliver an exceptional experience will make a measurable impact.

This is a hybrid role based in Toronto.

What’s in it for you

Ownership and influence. You will take ownership of a portfolio of established client relationships, becoming a trusted advisor who helps clients realize value, strengthen adoption, and achieve their goals. Your work will have a direct impact on client satisfaction, retention, and long-term growth.

A role that blends relationship management and commercial impact. This is an opportunity to move beyond traditional account management. You will partner closely with Sales and cross-functional teams to uncover opportunities, solve client challenges, and contribute to both customer success and business growth.

Professional growth. As part of a growing organization, you will have the opportunity to expand your expertise in client success, account management, and commercial strategy. You will gain exposure to senior stakeholders, collaborate across multiple business functions, and build the skills needed to pursue broader opportunities as your career evolves.

As our new Account Manager, Client Engagement & Adoption, you will:

Build trusted client relationships. You will serve as the primary point of contact for a portfolio of existing clients, developing strong relationships through regular communication, proactive outreach, and a deep understanding of their business goals. You will become a trusted advisor, ensuring clients feel supported and valued throughout their partnership with us.
Drive client adoption and success. You will help clients maximize the value of our solutions by guiding onboarding activities, encouraging product adoption, sharing best practices, and identifying opportunities to improve engagement. Your focus will be on helping clients achieve meaningful outcomes while strengthening long-term relationships.
Support retention and growth. You will proactively monitor account health, identify risks before they become issues, and work collaboratively with Sales to uncover opportunities for expansion. By delivering an exceptional client experience, you will contribute to both retention and sustainable business growth.
Coordinate solutions across teams. You will partner with colleagues across Product, Customer Support, Professional Services, and Sales to resolve client challenges, advocate for customer needs, and ensure a seamless experience from onboarding through ongoing account management.
Use data to guide decisions. You will leverage CRM and customer success tools to monitor engagement, track account health, identify trends, and prioritize opportunities. You will use insights to inform your outreach, strengthen client relationships, and support informed business decisions.
Contribute to a collaborative, high-performing team. You will share insights, contribute ideas for improving client engagement, and support a culture of accountability, collaboration, and continuous improvement. As the business evolves, you will embrace new processes, tools, and opportunities to enhance the client experience.

You bring:

The client-facing experience. You have experience in Account Management, Customer Success, Business Development, Sales, or another client-facing role where you have built lasting relationships, managed accounts, and delivered measurable results. You understand how to balance exceptional service with commercial objectives.
The commercial mindset. You recognize opportunities to strengthen client relationships, improve retention, and support business growth. You are comfortable partnering with Sales and other teams to create value for both clients and the business.
The relationship-building skills. You communicate with confidence and professionalism, adapting your approach to different audiences and building trust with stakeholders at every level. You are proactive, responsive, and genuinely enjoy helping clients succeed.
The curiosity and drive. You are coachable, accountable, and motivated to learn. You embrace feedback, take ownership of your work, and thrive in environments where priorities evolve and continuous improvement is encouraged.
The organizational skills. You can manage multiple priorities without losing sight of the details. You are comfortable using data and technology to stay organized, monitor account health, and make informed decisions.
The technical aptitude. You are comfortable learning new systems and technologies and ideally have experience working with CRM or customer success platforms. Experience in a SaaS or technology-enabled business is an asset but not a requirement.

Apply now

If you're excited about this role but your experience aligns differently with every requirement, we encourage you to apply. While specific qualifications may be strictly required, others can be based on various experiences, backgrounds, and knowledge. We can't promise an interview, but we will consider your whole application.

What you can expect from our interview process:

A virtual interview with a Talent Advisor focused on your background in client-facing roles, SaaS or sales environments, and your motivation for joining a mid-market account management function.
A virtual interview with the hiring leader for a deeper discussion of your experience managing client relationships, driving retention and expansion outcomes, and operating effectively in fast-paced, performance-driven environments.
A final interview (if required) focused on collaboration, adaptability, and your ability to operate effectively within a team-based account structure supporting CRE clients.

Unlock your Altus Experience!

If you’re looking to advance your career in in an industry that is transitioning for greatness, there’s no better place than Altus Group.

Our high trust, high performance culture prioritizes progressive programs that empower you to deliver your greatest performance while promoting collective success where everyone is recognized and connected.

We offer boundless opportunities in a rapidly growing global business: mentorship from the best and brightest in CRE, access to our Altus Intelligence Academy, and the chance to work with the best data sets, tools and technology in the industry.

What Altus Group offers:

Rewarding performance: competitive compensation, incentive and bonus plans, and a total rewards package prioritizing mental, physical, and financial well-being.
Growth and development: we invest in your professional learning. Our Altus Intelligence Academy offers over 150,000 hours of learning content.
Flexible work model: our Activity-Based Work model provides flexibility to align your work location to the needs of the work - use the office for collaboration and remote work for focused tasks.

Inclusivity & Accessibility

Altus Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted and valued. We provide an atmosphere free from barriers to promote diversity, equity, and inclusion, and encourage equal opportunities for all employees. We’re seeking candidates with diverse experiences and provide accessible candidate experiences throughout the selection process. If you need accommodation, please contact us at accessibility@altusgroup.com or +1 888 692 7487.

Use of Artificial Intelligence

AI tools may be used to support the initial stages of screening for this role; however, all assessments and final hiring decisions are reviewed and made by an Altus Group hiring professional.

Background Checks

Please note that as part of our commitment to maintaining a safe and secure workplace, Altus Group may conduct background checks on candidates who receive a conditional offer of employment. These checks may include, but are not limited to, verification of employment history, education credentials, criminal records, credit history (where relevant), and reference checks. The scope and nature of background checks may vary depending on the role, location, and applicable laws. All background checks will be conducted in compliance with local laws and regulations, and candidates will be informed of any checks required as part of the recruitment process.

Other Notes / Application Process

We appreciate all applicants; however, only those selected to move forward will be contacted. Thank you for your interest in Altus Group.

Apply on altusgroup.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

Manage a portfolio of existing client accounts to drive engagement, adoption, retention, and growth. Collaborate with cross-functional teams to maximize the value of technology solutions and identify expansion opportunities.

Requirements

Requires experience in account management, customer success, or a similar client-facing role with a strong commercial mindset. Proficiency in CRM tools and the ability to build trusted relationships with senior stakeholders is essential.

Skills

Account management
Client engagement
Customer success
Relationship building
Commercial awareness
SaaS
CRM
Data analysis
Strategic planning
Retention strategy
Product adoption
Communication
Problem solving
Stakeholder management
Business development

Benefits

Competitive compensation
Incentive and bonus plans
Total rewards package
Professional learning
Flexible work model

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Client Engagement
Customer Success
SaaS
CRM
Retention
Commercial Strategy
Business Development
Stakeholder Management
Data Analysis
Product Adoption
Altus Intelligence Academy
CRE
Activity-Based Work
Client Retention
Account Health
Professional Services
Onboarding
Relationship Management
Performance-driven

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Work requirements

Jobs in Canada