Find work in Canada.

625,161 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
Manager, Service Delivery - YVR
CANADIAN AIR TRANSPORT SECURITY AUTHORITY
Richmond, BC · Vancouver, British Columbia
…excellence to make a difference and contribute to CATSA’s unique culture as it strives to excel in air transport…
Added 25 mins ago
TC
Maintenance Manager
TIGER Coatings North America
Guelph, ON
- Full-time
At TIGER Drylac Canada, we’re looking for a Maintenance Manager who can bring technical expertise, leadership, and a continuous improvement mindset to our Guelph facility while helping…
Added 1 hour ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a member of an interprofessional team, reporting to the Manager of Patient Flow, the RN Care Coordinator provides patient-centered care, supporting patients transitioning from hospital…
Added 1 hour ago
MS
Internal Communications Manager – Corporate Communications
MDA Space
Brampton, ON
- Full-time
We are looking for an out‑of‑this‑world Internal Communications Manager to elevate the voice of MDA Space from within. In this role, you will partner strategically with Human Resources (HR)…
Added 1 hour ago
SI
Senior Paid Social Manager
Scribd, Inc.
Toronto, ON
- Full-time
We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize…
Added 1 hour ago
CO
Education Consultant - Bilingual
College of Nurses of Ontario
Toronto, ON
- Full-time
…resilience in responding to changing priorities, while ensuring a culture of continuous learning and…
Added 1 hour ago
CO
Education Consultant - T
College of Nurses of Ontario
Toronto, ON
- Full-time
…resilience in responding to changing priorities, while ensuring a culture of continuous learning and…
Added 2 hours ago
M
Senior Manager, Innovation Development
MNP
Calgary, AB
- Full-time
Build and lead a high-performing development team, coaching developers, fostering a modern development culture, and enabling rapid learning, experimentation, and high-quality delivery
Added 2 hours ago
NB
DevSecOps Technical Lead, Cryptography
National Bank of Canada
Montreal, QC
- Full-time
…internal mobility. Our personalized training programs, based on learning through action, allow you to master your profession and develop new areas of expertise. Resources such as the Data…
Added 2 hours ago
Pharmacist - Pharmacy Services
Nova Scotia Health and IWK Health
Liverpool, NS
Reporting to the Manager, Pharmacy Services, the Pharmacist works within an inter-professional and collaborative team to deliver holistic, comprehensive, healthcare services in a…
Added 4 hours ago
LH
RMT-Massage Therapist
Lifemark Health Group
West Kelowna, BC
- $61,901 to $90,788 CAD / year
- Full-time
Team culture that values collaboration, learning, and shared success.
Added 6 hours ago
E
Global R&D Manager
Epiroc
MB · Saint-Laurent, MB
- Full-time
Nous recherchons un(e) leader qui combine une solide expertise technique, une vision stratégique et un leadership mobilisateur, avec une réelle passion pour l’innovation, le développement…
Added 6 hours ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
Support learning and development initiatives, leadership development programs, and employee training activities.
Added 7 hours ago
LC
District Manager - Western Ontario, Canada
Loblaw Companies Limited
Brampton, ON
- Full-time
…Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our…
Added 7 hours ago
W
Principal Managing Partner
Workday
Toronto, ON · Canada, ON, Toronto
- Full-time
…products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas…
Added 7 hours ago
UO
Manager, Accreditation Pharm D and Graduate Studies
University of Ottawa
Ottawa, ON · Roger Guindon Hall
- Full-time
Provide assistance for strategic planning on accreditation matters, including collaborations with faculty education leadership and hospital learning experience leads
Added 7 hours ago
B
Mortgage Specialist
BMO
Vaughan, ON
- Full-time
…Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy,…
Added 8 hours ago
DB
Part Time Bridal Sales
David's Bridal
Cambridge, ON
- $16 to $25.8 CAD / hour
- Part-time
…presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand ambassadors and demonstrate the values and…
Added 9 hours ago
LH
Physiotherapist
Lifemark Health Group
St. Catharines, ON
- $36.92 to $54.14 CAD / hour
- Internship
Team culture that values collaboration, learning, and shared success.
Added 9 hours ago
LH
Physiotherapist
Lifemark Health Group
Walkerton, ON
- Internship
Step 2: Meet Our Leadership: Next, you’ll have a video or in-person interview with a Staffing Manager Regional Director.
Added 10 hours ago
CF
Mess Administrative Assistant
Canadian Forces Morale and Welfare Services (CFMWS)
Wainwright, AB
- Full-time
Under the direction of the Mess Manager, the Administrative Assistant – Mess provides administrative support, such as research, data entry and compilation, record keeping, creating…
Added 10 hours ago
CF
Program Support Manager, MFS
Canadian Forces Morale and Welfare Services (CFMWS)
Cold Lake, AB
- Full-time
The Program Support Manager, MFS will manage, develop, implement and evaluate MFS programs, services and initiatives to meet the needs of the military community, develop and maintain…
Added 10 hours ago
CF
Senior Manager, MFS
Canadian Forces Morale and Welfare Services (CFMWS)
Cold Lake, AB
- Full-time
The Senior Manager, Military Family Services will plan, oversee, manage, assess and implement the delivery of Military Family Services Program (MFSP) and will provide advice and guidance on…
Added 10 hours ago
CF
Assistant Mess Manager
Canadian Forces Morale and Welfare Services (CFMWS)
Goose Bay
- Full-time
As an Assistant Mess (Hospitality) Manager, you provide an excellent customer
Added 11 hours ago
A
Bilingual Supervisor, Transfers
Aviso
Toronto, ON
- $83,000 to $100,000 CAD / year
- Full-time
…leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who…

Altus Group

Account Manager, Client Engagement & Adoption

Toronto, ON, Canada

Base Salary: $100,000 - $110,000 CAD base + 80/20 variable · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Base Salary: $100,000 - $110,000 CAD base + 80/20 variable
Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Compensation Range:

Base Salary: $100,000 - $110,000 CAD base + 80/20 variable

On-Target Earnings (OTE): $120,000 - $130,000 CAD

OTE is reflective of a base/variable structure. Compensation is aligned to relevant experience and uncapped commission which means top performers consistently exceed OTE targets.

Compensation Disclaimer:
The salary range listed reflects the base pay for this role at Altus Group and is provided where required by local regulations. Actual offers may differ based on experience, market conditions, and other relevant factors. The range does not include additional compensation such as bonuses, equity, benefits, or other incentives.

Who we need

Reporting to the Account Management Leader, we are hiring an Account Manager, Client Engagement & Adoption to join a growing client success team.

In this role, you will manage a portfolio of existing client accounts, serving as the primary point of contact for engagement, adoption, retention, and growth. Working closely with cross-functional teams, you will build trusted relationships, help clients maximize the value of a suite of technology solutions, and identify opportunities to strengthen long-term partnerships.

This is a highly relationship-focused role suited to someone who enjoys balancing proactive client engagement with commercial awareness. You will collaborate closely with sales partners to support account growth while taking ownership of client retention and satisfaction. Success in this role comes from building credibility, staying organized, and thriving in a collaborative, evolving environment where your ability to anticipate client needs and deliver an exceptional experience will make a measurable impact.

This is a hybrid role based in Toronto.

What’s in it for you

Ownership and influence. You will take ownership of a portfolio of established client relationships, becoming a trusted advisor who helps clients realize value, strengthen adoption, and achieve their goals. Your work will have a direct impact on client satisfaction, retention, and long-term growth.

A role that blends relationship management and commercial impact. This is an opportunity to move beyond traditional account management. You will partner closely with Sales and cross-functional teams to uncover opportunities, solve client challenges, and contribute to both customer success and business growth.

Professional growth. As part of a growing organization, you will have the opportunity to expand your expertise in client success, account management, and commercial strategy. You will gain exposure to senior stakeholders, collaborate across multiple business functions, and build the skills needed to pursue broader opportunities as your career evolves.

As our new Account Manager, Client Engagement & Adoption, you will:

Build trusted client relationships. You will serve as the primary point of contact for a portfolio of existing clients, developing strong relationships through regular communication, proactive outreach, and a deep understanding of their business goals. You will become a trusted advisor, ensuring clients feel supported and valued throughout their partnership with us.
Drive client adoption and success. You will help clients maximize the value of our solutions by guiding onboarding activities, encouraging product adoption, sharing best practices, and identifying opportunities to improve engagement. Your focus will be on helping clients achieve meaningful outcomes while strengthening long-term relationships.
Support retention and growth. You will proactively monitor account health, identify risks before they become issues, and work collaboratively with Sales to uncover opportunities for expansion. By delivering an exceptional client experience, you will contribute to both retention and sustainable business growth.
Coordinate solutions across teams. You will partner with colleagues across Product, Customer Support, Professional Services, and Sales to resolve client challenges, advocate for customer needs, and ensure a seamless experience from onboarding through ongoing account management.
Use data to guide decisions. You will leverage CRM and customer success tools to monitor engagement, track account health, identify trends, and prioritize opportunities. You will use insights to inform your outreach, strengthen client relationships, and support informed business decisions.
Contribute to a collaborative, high-performing team. You will share insights, contribute ideas for improving client engagement, and support a culture of accountability, collaboration, and continuous improvement. As the business evolves, you will embrace new processes, tools, and opportunities to enhance the client experience.

You bring:

The client-facing experience. You have experience in Account Management, Customer Success, Business Development, Sales, or another client-facing role where you have built lasting relationships, managed accounts, and delivered measurable results. You understand how to balance exceptional service with commercial objectives.
The commercial mindset. You recognize opportunities to strengthen client relationships, improve retention, and support business growth. You are comfortable partnering with Sales and other teams to create value for both clients and the business.
The relationship-building skills. You communicate with confidence and professionalism, adapting your approach to different audiences and building trust with stakeholders at every level. You are proactive, responsive, and genuinely enjoy helping clients succeed.
The curiosity and drive. You are coachable, accountable, and motivated to learn. You embrace feedback, take ownership of your work, and thrive in environments where priorities evolve and continuous improvement is encouraged.
The organizational skills. You can manage multiple priorities without losing sight of the details. You are comfortable using data and technology to stay organized, monitor account health, and make informed decisions.
The technical aptitude. You are comfortable learning new systems and technologies and ideally have experience working with CRM or customer success platforms. Experience in a SaaS or technology-enabled business is an asset but not a requirement.

Apply now

If you're excited about this role but your experience aligns differently with every requirement, we encourage you to apply. While specific qualifications may be strictly required, others can be based on various experiences, backgrounds, and knowledge. We can't promise an interview, but we will consider your whole application.

What you can expect from our interview process:

A virtual interview with a Talent Advisor focused on your background in client-facing roles, SaaS or sales environments, and your motivation for joining a mid-market account management function.
A virtual interview with the hiring leader for a deeper discussion of your experience managing client relationships, driving retention and expansion outcomes, and operating effectively in fast-paced, performance-driven environments.
A final interview (if required) focused on collaboration, adaptability, and your ability to operate effectively within a team-based account structure supporting CRE clients.

Unlock your Altus Experience!

If you’re looking to advance your career in in an industry that is transitioning for greatness, there’s no better place than Altus Group.

Our high trust, high performance culture prioritizes progressive programs that empower you to deliver your greatest performance while promoting collective success where everyone is recognized and connected.

We offer boundless opportunities in a rapidly growing global business: mentorship from the best and brightest in CRE, access to our Altus Intelligence Academy, and the chance to work with the best data sets, tools and technology in the industry.

What Altus Group offers:

Rewarding performance: competitive compensation, incentive and bonus plans, and a total rewards package prioritizing mental, physical, and financial well-being.
Growth and development: we invest in your professional learning. Our Altus Intelligence Academy offers over 150,000 hours of learning content.
Flexible work model: our Activity-Based Work model provides flexibility to align your work location to the needs of the work - use the office for collaboration and remote work for focused tasks.

Inclusivity & Accessibility

Altus Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted and valued. We provide an atmosphere free from barriers to promote diversity, equity, and inclusion, and encourage equal opportunities for all employees. We’re seeking candidates with diverse experiences and provide accessible candidate experiences throughout the selection process. If you need accommodation, please contact us at accessibility@altusgroup.com or +1 888 692 7487.

Use of Artificial Intelligence

AI tools may be used to support the initial stages of screening for this role; however, all assessments and final hiring decisions are reviewed and made by an Altus Group hiring professional.

Background Checks

Please note that as part of our commitment to maintaining a safe and secure workplace, Altus Group may conduct background checks on candidates who receive a conditional offer of employment. These checks may include, but are not limited to, verification of employment history, education credentials, criminal records, credit history (where relevant), and reference checks. The scope and nature of background checks may vary depending on the role, location, and applicable laws. All background checks will be conducted in compliance with local laws and regulations, and candidates will be informed of any checks required as part of the recruitment process.

Other Notes / Application Process

We appreciate all applicants; however, only those selected to move forward will be contacted. Thank you for your interest in Altus Group.

Apply About employer

More about this job

Responsibilities

Manage a portfolio of existing client accounts to drive engagement, adoption, retention, and growth. Collaborate with cross-functional teams to maximize the value of technology solutions and identify expansion opportunities.

Requirements

Requires experience in account management, customer success, or a similar client-facing role with a strong commercial mindset. Proficiency in CRM tools and the ability to build trusted relationships with senior stakeholders is essential.

Skills

Account management
Client engagement
Customer success
Relationship building
Commercial awareness
SaaS
CRM
Data analysis
Strategic planning
Retention strategy
Product adoption
Communication
Problem solving
Stakeholder management
Business development

Benefits

Competitive compensation
Incentive and bonus plans
Total rewards package
Professional learning
Flexible work model

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Client Engagement
Customer Success
SaaS
CRM
Retention
Commercial Strategy
Business Development
Stakeholder Management
Data Analysis
Product Adoption
Altus Intelligence Academy
CRE
Activity-Based Work
Client Retention
Account Health
Professional Services
Onboarding
Relationship Management
Performance-driven

Report this job