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Added 48 mins ago
UO
Manager of Operations
University of Victoria
Victoria, BC
- Full-time
Reporting to the Director of the Kula: Library Futures Academy, the Manager of Operations provides leadership for the planning, coordination, communications, and operational infrastructure…
Added 2 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 2 hours ago
BT
Senior Manager, Indirect Tax
Baker Tilly Canada
Vancouver, BC
- Full-time
We are seeking a Senior Manager or Director, Indirect Tax to join our growing Tax practice in Toronto or Vancouver. This is a leadership role focused on indirect tax advisory, compliance,…
Added 2 hours ago
NB
SAS Viya System Administrator
National Bank of Canada
Montreal, QC
- Full-time
Perform operational activities required to ensure the stability, performance, and security of the analytical platform.
Added 3 hours ago
EC
GIS Developer
Esri Canada
Toronto, ON
- Full-time
Contributes to the design, development, testing, and deployment of complex web‑based GIS solutions that meet customer and business requirements.
Added 3 hours ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
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- Full-time
Supply Chain Analytics and Decision Support: Develop and standardize KPI’s, performance measures and analytical approaches that provide leadership with meaningful insight into Supply Chain…
Added 7 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
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Added 8 hours ago
R|
Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the direct supervision of the Director of Operations, the incumbent provides administrative support to the CHILD-BRIGHT Network Central Office, committees, working groups, and…
Added 8 hours ago
UF
Program Manager (RECE)
Umbrella Family and Child Centres of Hamilton
Hamilton, ON
- Full-time
Reporting to the Director of Childcare Programs, the Program Manager will provide operational, pedagogical, and people leadership across multiple child care locations. This role requires a…
Added 8 hours ago
Junk Removal and Customer Service
1-800-GOT-JUNK?
Vancouver, BC
No prior junk removal experience required - we train you. Participate in daily recorded role-play scenarios to support ongoing training, skill development, and performance improvement.
Added 9 hours ago
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Brant Community Healthcare System
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- Full-time
Reporting to the Director, Quality, Patient Safety & Experience, this position collaborates with clinical and corporate leadership to work on initiatives targeting improvements in…
Added 9 hours ago
L
Project Director, Heavy Civil - Future Opportunties
Ledcor
Edmonton, AB
- Full-time
We are seeking a strategic and experienced Project Director to provide executive-level leadership across our heavy civil construction projects. In this role, you will be responsible for…
Added 12 hours ago
CL
General Manager - Off Campus
Campus Living Centres
Ottawa, ON
- Full-time
Prepare regular performance evaluations of all staff
Added 12 hours ago
BC
Head of Operations
BIOAGRINEC CONSULTING & RECRUTEMENT
Canada
- Full-time
Prepare executive reports, operational reviews, and business performance updates for senior leadership and stakeholders.
Added 13 hours ago
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Manager - Diagnostic Imaging
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Provide operational leadership and continuity during the absence of the Integrated Director, Diagnostic Imaging.
Added 13 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
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Added 14 hours ago
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…we’re proud to be recognized as a Best Place to Work by HR Director Magazine. Join us in a rewarding, people-first environment where opportunity and growth are always within…
Added 15 hours ago
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Global Lead, Digital Procurement
''
Toronto, ON
- Full-time
- Other
…experiences - together. With a customer-first mindset, we make doing business with McCain…
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Added 18 hours ago
IF
Senior Supply Chain Specialist – Planning, Procurement & Product Development
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- Full-time
Reports to: Director of Purchasing & Marketing
Added 19 hours ago
C
Director, Client Support
CIBC
Toronto, ON
- Full-time
As the Director, Client Support in Business Banking, you'll lead a team of Manager Advisory Services (MASs) who oversee Financial Services Associates (FSAs) delivering both lending and…
Added 19 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 20 hours ago
R|
Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the direct supervision of the Director of Operations, the incumbent provides administrative support to the CHILD-BRIGHT Network Central Office, committees, working groups, and…
Added 21 hours ago
TU
Finance Administration Manager
The University Club of Toronto
Toronto, ON
- Full-time
…them with the relevant Club leadership. Attendance at Board of Director, and select Committee meetings will be required, occasionally pre-scheduled outside of regular business…
Added 21 hours ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Director, Quality, Patient Safety & Experience, this position collaborates with clinical and corporate leadership to work on initiatives targeting improvements in…

AMA - Alberta Motor Association

Manager, Community Platform Growth

Edmonton, AB, Canada
Administration Centre, Canada

Competitive salary and flexible benefits, with five packages to choose from and up to $3,000 in health and wellness spending accounts. · Full-time

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Job details

Pay: Competitive salary and flexible benefits, with five packages to choose from and up to $3,000 in health and wellness spending accounts.
Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

The Opportunity
As Manager, Community Platform Growth, you’ll help grow AMA’s two-sided Marketplace by bringing more trusted service providers, sellers and consumers together. Reporting to the Director, Marketplace Exchange, you’ll lead acquisition, onboarding and engagement strategies across the Services Marketplace and Product Marketplace.
This is a strategic, hybrid role for a relationship builder and growth thinker who can turn data, partnerships, digital campaigns and AI-assisted tools into measurable marketplace results. You’ll work across Marketing, Product, Engineering, Design, Operations and other AMA teams to strengthen the member experience and scale the platform.

A Place to Belong
AMA is more than a workplace; it’s a family. Together, we help protect the things that matter most to our more than one-million members - everything from roadside safety to retail savings, food security to childhood well-being. And with operations that span automotive, registries, travel, insurance and more, the opportunities to grow with us are almost limitless!
For us, curiosity fuels innovation. We value people who are eager to explore new ideas and who are comfortable putting emerging technologies into practice. We see experience with AI‑powered tools like ChatGPT, Copilot, and similar platforms as a real plus - especially when it’s used to work smarter, increase efficiency, and find better ways to get things done.

Building on a century of proud service in Alberta communities, we’re passionate about making a meaningful difference in the places where we live and work. And that all begins with our people. As part of the AMA team, you’ll enjoy:

Competitive salary and flexible benefits, with five packages to choose from and up to $3,000 in health and wellness spending accounts.
Employer-paid retirement savings program, including 5% AMA contribution and 5% matching.
Employee-exclusive discounts on travel, insurance, memberships, driver education, registry services, and more.
Free travel medical insurance for you and your immediate family.
Ongoing professional development, with unlimited learning opportunities, LinkedIn Learning Access, and dedicated time for personal growth.
Paid vacation and personal days, including three weeks of vacation to start, a Me Day, a Volunteer Day, and the option to purchase additional vacation time.
Flexible work models that make sense for your lifestyle, including our four-day work week option: Alongside our other work models, this option gives you another way to harmonize work and life in a way that’s personally meaningful and aligned with your role. Available to eligible fully in-office and fully remote roles, with tailored guidelines to fit department-specific needs. Requires a 12-month commitment; eligible employees can opt in or opt out annually during the benefit renewal period.

Who You Are

A strategic growth leader who understands the dynamics of two-sided marketplaces and supply-side participation.
A strong communicator and relationship builder who can engage providers, sellers, partners and internal stakeholders.
Analytical and outcomes-focused, with the ability to interpret funnel and pipeline data and turn insights into action.
Self-directed and organized, comfortable managing multiple priorities and leading initiatives independently.
Collaborative by nature, with the ability to work effectively across Marketing, Product, Engineering, Design and Operations.
Curious about digital tools, automation and AI-assisted workflows that can extend personal and team capacity.

How You’ll Make an Impact

Develop and execute recruitment strategies to attract qualified service providers across target trades, service categories and geographic regions in Alberta.
Build and maintain a pipeline of prospective service providers and product sellers through outreach campaigns, partnerships and referral programs.
Partner with Marketplace Operations to manage onboarding, including vetting requirements, profile setup, platform orientation and consistent entry standards.
Monitor onboarding conversion rates and time-to-active metrics, identifying and resolving friction points in the acquisition funnel.
Define and manage growth targets for the Services Marketplace and Product Marketplace with the Director, Marketplace Exchange.
Collaborate with Marketing, Communications and other stakeholders on campaigns that drive awareness and acquisition among providers, sellers, members and non-members.
Build and manage pre-booking, booking, service and post-service journeys for consumers and service providers, partnering with Marketing Automation and Digital teams on alerts and notifications.
Identify and pursue strategic partnerships, trade associations, member organizations and community channels that accelerate provider and seller recruitment.
Analyze growth performance and report on acquisition KPIs, recommending evidence-based adjustments to strategy for the Director and executive leaders.
Partner with Product, Engineering and Design on platform improvements, requirements gathering, solutioning, testing and go-to-market planning.
Work with AI Operations & Transformation to design, build and deploy AI agents that support lead generation, outreach, onboarding and marketplace operations.
Maintain onboarding materials, playbooks and guides, support provider and seller re-engagement, and participate in Marketplace risk management.

What You Bring to the Table

Post-secondary diploma or degree in Business, Marketing, Communications or a related field; equivalent education and experience will be considered.
Demonstrated experience managing acquisition funnels, onboarding pipelines or partner recruitment programs.
Experience working in a two-sided marketplace, platform business or membership-based environment is an asset.
Direct experience preferred with CRM tools, digital outreach platforms and data-driven performance management.
Experience working with Product, Design and Engineering teams to deliver B2C or B2B digital capabilities to market.
Experience with go-to-market processes and working with Marketing teams to bring products to market.
Experience working with or alongside AI-assisted tools for automation, lead generation or workflow management is an asset.

Belonging Matters Here
AMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact recruitment@ama.ab.ca. We’ll work with you feel supported throughout your journey with us.

WORK MODEL:

Hybrid-

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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More about this job

Responsibilities

You will lead acquisition, onboarding, and engagement strategies for the two-sided marketplace to drive growth and member experience. This involves collaborating across cross-functional teams to manage pipelines, execute digital campaigns, and deploy AI-assisted tools for operational efficiency.

Requirements

Candidates should have a post-secondary degree in Business, Marketing, or a related field and experience managing acquisition funnels or partner recruitment. Proficiency in CRM tools, data-driven performance management, and experience working with product and engineering teams is highly preferred.

Skills

Marketplace growth
Strategic planning
Relationship building
Data analysis
Digital campaigns
AI-assisted tools
Acquisition funnel management
Onboarding
Stakeholder management
CRM tools
Go-to-market strategy
Performance management
Project management
Automation
Lead generation

Benefits

Flexible benefits
Health and wellness spending accounts
Employee-exclusive discounts
Free travel medical insurance
Professional development
LinkedIn Learning access
Paid vacation
Personal days
Volunteer day
Flexible work models

Visa sponsorship

Not detected in the job text

Keywords

Marketplace growth
Two-sided marketplace
Acquisition funnel
Onboarding
CRM
AI-powered tools
ChatGPT
Copilot
Digital marketing
Go-to-market
Strategic partnerships
KPIs
Automation
Lead generation
Stakeholder management
Product management
Data analysis
Business development
Platform growth
Member experience

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