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Added 2 hours ago
BA
SERVICE CONSULTANT
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Reporting Relationship: This position reports directly to the Assistant Service Manager.
Added 6 hours ago
AI
Accounting Assistant
ARCX Inc.
Markham, ON
- Full-time
…line of advanced automation products for use in manufacturing, automotive assembly, food and beverage processing, pharmaceutical production, remote monitoring and wherever processes can…
Added 7 hours ago
DA
Assistant Human Resources Manager / HR Business Partner – Destination Auto Group
Destination Auto Group
Burnaby, BC
- $80,000 to $90,000 CAD / year
- Full-time
Recognized as the 2019 and 2022 Canadian Automotive Dealers Association (CADA) Laureate Award Winner for Business Innovation and one of Canada’s Best Employers for Recent Graduates for…
Added 9 hours ago
AI
Assistant Branch Manager
American Iron and Metal
Montréal-Est, QC
- Full-time
As an Assistant Branch Manager, you will report directly to the Branch Manager. You will be responsible for managing a team, overseeing daily operations, and ensuring exceptional customer…
Added 9 hours ago
AK
Assistant Branch Manager
AIM KENNY U-PULL
Montreal, QC
- Full-time
As an Assistant Branch Manager, you will report directly to the Branch Manager. You will be responsible for managing a team, overseeing daily operations, and ensuring exceptional customer…
Added 10 hours ago
Accounting & HR Assistant
Toradex
ON
We are looking for an organized, detail-oriented Finance & HR Assistant to support daily accounting, human resources, and administrative activities in our electronics manufacturing…
Added 20 hours ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
AB · Edmonton, AB
- Full-time
…experience, we would love the opportunity to talk with you about our Assistant Store Leader Trainee role! We’re hiring immediately and are focused and dedicated to your success! We offer…
Added 2 days ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
North Battleford, SK
- Full-time
…experience, we would love the opportunity to talk with you about our Assistant Store Leader Trainee role! We’re hiring immediately and are focused and dedicated to your success! We offer…
Added 2 days ago
FT
Assistant Manager, Calgary Crowfoot
Fountain Tire
Calgary, AB
- Other
Looking to accelerate your career? Fountain Tire Calgary Crowfoot is looking for a highly motivated leader to join the team as an Assistant Manager!
Added 3 days ago
N1
Receptionist & Office Administrator
No. 1 Collision
Richmond, BC · Greater Vancouver, British Columbia
- Full-time
…customer service, office administration, and working within the automotive collision repair…
Added 3 days ago
AK
Assistant Branch Manager
AIM KENNY U-PULL
Saguenay, QC
- Full-time
As the Assistant Branch Manager, you will work under the supervision of the Branch Manager. You will be responsible for managing a team, overseeing daily operations, and ensuring that…
Added 3 days ago
AA
Assistant general manager
Advance Auto Parts
Fredericton, NB
- $20.1 to $25.6 CAD / hour
- Full-time
Essential Job Skills Necessary for Success as an Assistant General Manager
Added 3 days ago
Assistant Manager
Vast auto Distribution
Fredericton, NB
Vast-Auto Distribution, a subsidiary of O’Reilly Automotive Inc., is a leader in auto parts distribution and retail across Eastern Canada. It is part of O’Reilly Auto Parts that operates…
Added 3 days ago
AI
Assistant Branch Manager
American Iron and Metal
St.-Nicéphore, QC · Drummondville, Québec
- Full-time
As an Assistant Branch Manager, you will work under the direction of the Branch Manager. You will be responsible for leading a team, overseeing daily operations, and ensuring exceptional…
Added 3 days ago
AK
Assistant Branch Manager
AIM KENNY U-PULL
Drummondville, QC
- Full-time
As an Assistant Branch Manager, you will work under the direction of the Branch Manager. You will be responsible for leading a team, overseeing daily operations, and ensuring exceptional…
Added 4 days ago
FT
Assistant Manager, Sidney
Fountain Tire
Sidney, BC
- Other
Looking to accelerate your career? Fountain Tire Sidney (2061 Malaview Ave W #1) is looking for a highly motivated leader to join the team as an Assistant Manager!
Added 4 days ago
TJ
Manager, Fixed Operations
The Jim Pattison Auto Group
North Vancouver, BC
- Full-time
Direct Reports: Service Manager, Parts Manager, Assistant Service Manager
Added 4 days ago
ST
Service Manager
Smithers Toyota
Smithers, BC
- Full-time
We are seeking an experienced Automotive Service Manager - or a strong Assistant Service Manager from a larger dealership who is ready to lead their own department. This is a hands-on…
Added 4 days ago
PA
Service Assistant
Pfaff Automotive Partners Inc.
Newmarket, ON
- Full-time
Key Words: Service Assistant, Automotive Service, Automotive Dealership, Customer Service, Customer Experience, Service Department
Added 4 days ago
7
Store Leader (Manager) Trainee
7-Eleven
Winnipeg, MB
- Full-time
The Store Leader is the heart and soul of the store. A Store Leader with an Assistant or two make up the store’s leadership team executing merchandising and marketing initiates, driving…
Added 4 days ago
District Sales Manager-Central
Hyundai Motor Company
Markham, ON
Support Assistant Zone Manager, Sales with dealership succession planning
Added 5 days ago
DA
Assistant Parts Manager
Dueck Auto Group
Vancouver, BC
- Full-time
We are seeking an Assistant Parts Manager to support one of our Parts Department operations within Dueck Auto Group. This is an excellent opportunity for a motivated professional with…
Added 5 days ago
A-
Retail Support Agent (6-months)
AMA - Alberta Motor Association
Calgary, AB
- Full-time
Report to the Assistant Manager, Member Services.
Added 5 days ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Vernon, BC
- Full-time
…experience, we would love the opportunity to talk with you about our Assistant Store Leader Trainee role! We’re hiring immediately and are focused and dedicated to your success! We offer…
Added 5 days ago
PA
Pre-Owned Automotive Sales Representative
Pfaff Automotive Partners Inc.
Markham, ON
- Full-time
Key Words: Automotive Sales Representative, Auto Sales Consultant, Product Advisor, Vehicle Sales Consultant, Car Sales Representative, Sales Associate, Automotive Retail Sales, Sales…

AMA - Alberta Motor Association

Retail Support Agent (6-months)

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: You’re no newbie to customer service with 1-2 years of retail and/or administrative experience.
Posting language: English
Posted: Nov 4, 2026

Original job description

YOU'RE ALL ABOUT going THAT extra MILE TO help OTHERS.

The Opportunity
Are you the kind of person who always gets stopped on the street and asked for directions? You know, one of those friendly, approachable types who always have a smile on their face and are ready to help someone in need. If this sounds like you, then you’re just the kind of person we’re looking for in our Member Services team. We need someone who can provide exemplary customer service and support to our Member Services Teams. A welcoming face who goes above and beyond to help our members with retail items and membership products and services. You might say that our ideal candidate is part detective, part problem-solver, part psychic and a local travel bug - in other words, you enjoy taking the time to understand and anticipate members’ needs then dig deep to find just the right answers, no matter what team in the city needs your particular set of skills.

A Place to Belong
AMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact recruitment@ama.ab.ca. We’ll work with you to feel supported throughout your journey with us.

AMA is more than a workplace; it’s a family. Together, we help protect the things that matter most to our more than one-million members - everything from roadside safety to retail savings, food security to childhood well-being. And with operations that span automotive, registries, travel, insurance and more, the opportunities to grow with us are almost limitless!

Building on a century of proud service in Alberta communities, we’re passionate about making a meaningful difference in the places where we live and work. And that all begins with our people. As part of the AMA team, you’ll enjoy:

Work for one of the most trusted brands in Canada.
Competitive wage.
Benefits if you choose to receive them (with payroll deductions).
Vacation pay is added to each paycheque.
Great AMA discounts.
Unlimited learning opportunities!

Who You Are

You love the fact that every day on the job is different from the last – and you’re excited at the opportunity to always be learning something new, often in new environments too.
You enjoy being a part of a team whose experience and expertise is there to tap into, and you like sharing your own knowledge and skills as well.
You’ve got mad skills when it comes to thinking on your feet in a fast-paced environment.
You welcome the opportunity to face a challenge head-on and know how to handle even the toughest situation with patience and grace.
You've made it your personal mission to take customer service to the highest possible level.

How You’ll Make an Impact

Report to the Assistant Manager, Member Services.
Provide outstanding customer service and support to our members, keeping on top of and promoting appropriate AMA products and services.
Complete membership, basic registry and entry level travel product and service transactions – accurately, confidentially and in a timely manner.
Professionally engage members in a welcoming and positive manner to determine their needs and take care of retail transactions within our centers. (Retail transactions include but are not limited to: membership support, gift card sales, movie pass sales, International Driver’s Permits, road test check-ins, Parks Canada passes, Driver’s Education programs, ski passes, passport photos, basic registry services, and other retail items sold in center).
Provide back-up for our Member Services Coordinators.
Various Admin tasks as assigned including assisting agents with hold support, document printing, inventory, gift card counts, custodian, cash out and other duties as assigned.
Assess member needs and match with the appropriate representative best qualified to complete the relevant product and/or service. This will be most critical where specialization is required for complex customer needs.

What You Bring to the Table

You’re at least 18 years old with a high school diploma and have an updated Police Information Check (PIC). You’ve got strong communication skills, and sales or customer service experience. Along with a commitment to learning.
You’re no newbie to customer service with 1-2 years of retail and/or administrative experience.
Your awesome attitude and genuine desire to help people is what matters most in this job.

Belonging Matters Here
AMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact recruitment@ama.ab.ca. We’ll work with you to feel supported throughout your journey with us.

WORK MODEL:

In-Office-

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Provide exemplary customer service and support to members by managing retail transactions, membership products, and registry services. Assist the Member Services team with administrative tasks, inventory counts, and cash management to ensure smooth center operations.

Requirements

Candidates must be at least 18 years old with a high school diploma and an updated Police Information Check. Applicants should have 1-2 years of retail or administrative experience and strong communication skills.

Skills

Customer service
Retail transactions
Problem-solving
Communication skills
Administrative tasks
Cash handling
Inventory management
Membership support
Registry services
Interpersonal skills
Patience
Adaptability

Benefits

Competitive wage
Benefits
Vacation pay
AMA discounts
Unlimited learning opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Membership Services
Registry Services
Administrative Support
Cash Out
Inventory
Passport Photos
Driver's Education
Road Test Check-ins
Police Information Check
Member Support
Retail Transactions
Communication
Problem-solving

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