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Added 1 hour ago
WB
Lead Base Area Operator
Whistler Blackcomb
Whistler, BC
- Temporary
…snow removal. The Lead will report directly to the department Assistant and…
Added 1 hour ago
FT
Assistant Manager, Calgary Crowfoot
Fountain Tire
Calgary, AB
- Other
Previous experience as an assistant manager, service writer or service manager is an asset
Added 1 hour ago
Markville (7) - Keyholder
Zwilling J.A. Henckels Canada Ltd
Markham, ON
Enforce store standards in the absence of store manager or assistant manager.
Added 2 hours ago
ASSISTANT STORE MANAGER
The Aldo Group Inc / Le Groupe Aldo Inc.
Brampton, ON
As Assistant Store Manager, you’re the Store Manager’s right hand and a key player in creating an amazing store experience. You lead by example, inspire your team to hit sales goals, and…
Added 2 hours ago
KT
Assistant bar manager
King Tandoori Drew
Mississauga, ON
- Full-time
Added 2 hours ago
FB
Assistant Bakery Manager
Farm Boy Inc.
Ottawa, ON
- From $21 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 2 hours ago
SD
Merchandiser, Hourly Part Time Night
Shoppers Drug Mart
Burlington, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 2 hours ago
TG
Planet Fitness - Member Services Representative - Part Time - Halifax Shopping Centre
Taymax Group
Halifax, NS
- Part-time
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed.
Added 3 hours ago
NB
Associate
National Bank of Canada
Trois-Rivières, QC · Greater Trois-Rivieres Metropolitan Area
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 3 hours ago
GE
Bar Assistant - Stage Bar
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Front of House (FOH) Outlets Manager and Supervisor, the Bar Porter is responsible for supporting bar operations by assisting Bartenders and maintaining clean,…
Added 3 hours ago
AH
Administrative Support IV
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
Previous experience as a Medical Secretary in a hospital-based setting is required. Familiarity with Connect Care, Netcare, and WCCHN is essential. Applicants must possess excellent typing…
Added 3 hours ago
GE
Blaze Bar & Grill Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server position is applicable to the Bingo Hall, Buffet, Blaze Restaurant, Stage Bar, Gaming Floor and the Hot…
Added 3 hours ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Front Office supervisor, Assistant Front Office Manager, and/or Front Office Manager, the Reservation Agent promotes and sells room nights to existing and…
Added 3 hours ago
GE
Buffet Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server position is applicable to the Bingo Hall, Buffet, Blaze Restaurant, Stage Bar, Gaming Floor and the Hot…
Added 3 hours ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 4 hours ago
CC
Assistant Store Manager
Canna Cabana
Regina, SK · Coronation Park, Regina, SK
- Full-time
Our retail Assistant Store Manager (ASM) is vital to delivering a distinctive shopping experience. The ASM is primarily responsible for working collaboratively with the SM and company…
Added 4 hours ago
CC
Assistant Store Manager
Canna Cabana
Taber, AB
- Full-time
The Assistant Store Manager will report to the Store Manager and is responsible for providing assistance to the store management team in supervising and facilitating the daily operations of…
Added 4 hours ago
Assistant Manager
Hollywood Bowl Group
Saskatoon, SK
Join Splitsville as an Assistant Manager and in return you'll get:
Added 5 hours ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Barrie, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 5 hours ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Thunder Bay, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 5 hours ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Calgary, AB
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 5 hours ago
SD
Merchandiser, Hourly Part Time Evening
Shoppers Drug Mart
Winnipeg, MB
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 5 hours ago
PL
YVR - PT Warehouse Associate
Paradies Lagardère
Vancouver, BC
- Part-time
POSITION REPORTS TO: Assistant or General Manager
Added 5 hours ago
LC
Apparel Assistant Department Manager Part Time Day
Loblaw Companies Limited
Edmonton, AB
- Part-time
…give excellent customer service and memorable experiences. Our Assistant Department Managers are dedicated people leaders who navigate us to providing the best in-store experience for…
Added 5 hours ago
GD
DYNAMITE - Assistant Manager - Carrefour de L'Estrie
Groupe Dynamite, Inc Garage
Sherbrooke, QC
- Full-time
Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…

AMA - Alberta Motor Association

Retail Support Agent (6-months)

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: You’re no newbie to customer service with 1-2 years of retail and/or administrative experience.
Posting language: English
Posted: Nov 4, 2026

Original job description

YOU'RE ALL ABOUT going THAT extra MILE TO help OTHERS.

The Opportunity
Are you the kind of person who always gets stopped on the street and asked for directions? You know, one of those friendly, approachable types who always have a smile on their face and are ready to help someone in need. If this sounds like you, then you’re just the kind of person we’re looking for in our Member Services team. We need someone who can provide exemplary customer service and support to our Member Services Teams. A welcoming face who goes above and beyond to help our members with retail items and membership products and services. You might say that our ideal candidate is part detective, part problem-solver, part psychic and a local travel bug - in other words, you enjoy taking the time to understand and anticipate members’ needs then dig deep to find just the right answers, no matter what team in the city needs your particular set of skills.

A Place to Belong
AMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact recruitment@ama.ab.ca. We’ll work with you to feel supported throughout your journey with us.

AMA is more than a workplace; it’s a family. Together, we help protect the things that matter most to our more than one-million members - everything from roadside safety to retail savings, food security to childhood well-being. And with operations that span automotive, registries, travel, insurance and more, the opportunities to grow with us are almost limitless!

Building on a century of proud service in Alberta communities, we’re passionate about making a meaningful difference in the places where we live and work. And that all begins with our people. As part of the AMA team, you’ll enjoy:

Work for one of the most trusted brands in Canada.
Competitive wage.
Benefits if you choose to receive them (with payroll deductions).
Vacation pay is added to each paycheque.
Great AMA discounts.
Unlimited learning opportunities!

Who You Are

You love the fact that every day on the job is different from the last – and you’re excited at the opportunity to always be learning something new, often in new environments too.
You enjoy being a part of a team whose experience and expertise is there to tap into, and you like sharing your own knowledge and skills as well.
You’ve got mad skills when it comes to thinking on your feet in a fast-paced environment.
You welcome the opportunity to face a challenge head-on and know how to handle even the toughest situation with patience and grace.
You've made it your personal mission to take customer service to the highest possible level.

How You’ll Make an Impact

Report to the Assistant Manager, Member Services.
Provide outstanding customer service and support to our members, keeping on top of and promoting appropriate AMA products and services.
Complete membership, basic registry and entry level travel product and service transactions – accurately, confidentially and in a timely manner.
Professionally engage members in a welcoming and positive manner to determine their needs and take care of retail transactions within our centers. (Retail transactions include but are not limited to: membership support, gift card sales, movie pass sales, International Driver’s Permits, road test check-ins, Parks Canada passes, Driver’s Education programs, ski passes, passport photos, basic registry services, and other retail items sold in center).
Provide back-up for our Member Services Coordinators.
Various Admin tasks as assigned including assisting agents with hold support, document printing, inventory, gift card counts, custodian, cash out and other duties as assigned.
Assess member needs and match with the appropriate representative best qualified to complete the relevant product and/or service. This will be most critical where specialization is required for complex customer needs.

What You Bring to the Table

You’re at least 18 years old with a high school diploma and have an updated Police Information Check (PIC). You’ve got strong communication skills, and sales or customer service experience. Along with a commitment to learning.
You’re no newbie to customer service with 1-2 years of retail and/or administrative experience.
Your awesome attitude and genuine desire to help people is what matters most in this job.

Belonging Matters Here
AMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact recruitment@ama.ab.ca. We’ll work with you to feel supported throughout your journey with us.

WORK MODEL:

In-Office-

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Provide exemplary customer service and support to members by managing retail transactions, membership products, and registry services. Assist the Member Services team with administrative tasks, inventory counts, and cash management to ensure smooth center operations.

Requirements

Candidates must be at least 18 years old with a high school diploma and an updated Police Information Check. Applicants should have 1-2 years of retail or administrative experience and strong communication skills.

Skills

Customer service
Retail transactions
Problem-solving
Communication skills
Administrative tasks
Cash handling
Inventory management
Membership support
Registry services
Interpersonal skills
Patience
Adaptability

Benefits

Competitive wage
Benefits
Vacation pay
AMA discounts
Unlimited learning opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Membership Services
Registry Services
Administrative Support
Cash Out
Inventory
Passport Photos
Driver's Education
Road Test Check-ins
Police Information Check
Member Support
Retail Transactions
Communication
Problem-solving

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