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Added 40 mins ago
WC
(CAN) Food Lead Department Manager
Walmart Canada
Camrose, AB
- Full-time
Position Summary...The Food Lead Department Manager supports food area operations by working closely with the Food Assistant Manager to deliver a strong customer experience and efficient…
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 1 hour ago
TH
Restaurant assistant manager
Tim Hortons Québec
Parrsboro, NS
- Full-time
Added 1 hour ago
IR
Assistant Cook
Interlake-Eastern Regional Health Authority
Powerview-Pine Falls, MB · Pine Falls, MB
- Full-time
Under the direction of the Manager, Support Services and Cook, the Assistant Cook performs the assigned duties for the provision of regular, therapeutic and texture modified meals related…
Added 1 hour ago
SH
Diagnostic Imaging Processing Clerk
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Coordinator, Manager, Director or designate in the Diagnostic Services portfolio, and while demonstrating a commitment to the Mission, Values and…
Added 1 hour ago
J
Assistant manager - retail
JobsMedia.io
Montreal, QC
- Full-time
Added 1 hour ago
J
Assistant manager - retail
JobsMedia.io
Pickering, ON
- Full-time
Added 1 hour ago
AC
Gérant(e) de magasin -ACT
Alimentation Couche-Tard
Laval, QC
- Full-time
Leadership and Management: Directly supervises the activities of 2 or more full-time employees which may include Assistant Manager(s), Lead Representative(s) and Customer Service…
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
…medical office assistants (MOAs), and a dedicated operational…
Added 1 hour ago
SH
Unit Assistant
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Unit…
Added 2 hours ago
D
Assistant Team Leader
Dollarama
Kirkland Lake, ON
- $18.1 to $18.6 CAD / hour
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 2 hours ago
D
Assistant Team Leader
Dollarama
Calgary, AB
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 2 hours ago
D
Assistant Team Leader
Dollarama
Fort McMurray, AB
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 2 hours ago
D
Assistant Team Leader
Dollarama
Penticton, BC
- $19.4 to $19.79 CAD / hour
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 2 hours ago
D
Assistant Team Leader
Dollarama
Calgary, AB
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 2 hours ago
D
Assistant Team Leader
Dollarama
Fort McMurray, AB
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 2 hours ago
D
Assistant Team Leader
Dollarama
Winkler, MB
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 2 hours ago
D
Assistant Store Manager
Dollarama
Val-d'Or, QC
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 2 hours ago
D
Assistant Store Manager
Dollarama
Fort Frances, ON
- $19.3 to $20.4 CAD / hour
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 2 hours ago
D
Assistant Store Manager
Dollarama
Barrie, ON
- $19.3 to $20.3 CAD / hour
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 2 hours ago
D
Assistant Store Manager
Dollarama
Calgary, AB
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 2 hours ago
D
Assistant Store Manager
Dollarama
Penticton, BC
- $20.9 to $22.15 CAD / hour
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 2 hours ago
D
Assistant Store Manager
Dollarama
Chibougamau, QC
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 2 hours ago
D
Assistant Store Manager
Dollarama
Williams Lake, BC
- $20.4 to $21.65 CAD / hour
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 2 hours ago
D
Assistant Store Manager
Dollarama
Calgary, AB
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…

AMA - Alberta Motor Association

Retail Support Agent (6-months)

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: You’re no newbie to customer service with 1-2 years of retail and/or administrative experience.
Posting language: English
Posted: Nov 4, 2026

Original job description

YOU'RE ALL ABOUT going THAT extra MILE TO help OTHERS.

The Opportunity
Are you the kind of person who always gets stopped on the street and asked for directions? You know, one of those friendly, approachable types who always have a smile on their face and are ready to help someone in need. If this sounds like you, then you’re just the kind of person we’re looking for in our Member Services team. We need someone who can provide exemplary customer service and support to our Member Services Teams. A welcoming face who goes above and beyond to help our members with retail items and membership products and services. You might say that our ideal candidate is part detective, part problem-solver, part psychic and a local travel bug - in other words, you enjoy taking the time to understand and anticipate members’ needs then dig deep to find just the right answers, no matter what team in the city needs your particular set of skills.

A Place to Belong
AMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact recruitment@ama.ab.ca. We’ll work with you to feel supported throughout your journey with us.

AMA is more than a workplace; it’s a family. Together, we help protect the things that matter most to our more than one-million members - everything from roadside safety to retail savings, food security to childhood well-being. And with operations that span automotive, registries, travel, insurance and more, the opportunities to grow with us are almost limitless!

Building on a century of proud service in Alberta communities, we’re passionate about making a meaningful difference in the places where we live and work. And that all begins with our people. As part of the AMA team, you’ll enjoy:

Work for one of the most trusted brands in Canada.
Competitive wage.
Benefits if you choose to receive them (with payroll deductions).
Vacation pay is added to each paycheque.
Great AMA discounts.
Unlimited learning opportunities!

Who You Are

You love the fact that every day on the job is different from the last – and you’re excited at the opportunity to always be learning something new, often in new environments too.
You enjoy being a part of a team whose experience and expertise is there to tap into, and you like sharing your own knowledge and skills as well.
You’ve got mad skills when it comes to thinking on your feet in a fast-paced environment.
You welcome the opportunity to face a challenge head-on and know how to handle even the toughest situation with patience and grace.
You've made it your personal mission to take customer service to the highest possible level.

How You’ll Make an Impact

Report to the Assistant Manager, Member Services.
Provide outstanding customer service and support to our members, keeping on top of and promoting appropriate AMA products and services.
Complete membership, basic registry and entry level travel product and service transactions – accurately, confidentially and in a timely manner.
Professionally engage members in a welcoming and positive manner to determine their needs and take care of retail transactions within our centers. (Retail transactions include but are not limited to: membership support, gift card sales, movie pass sales, International Driver’s Permits, road test check-ins, Parks Canada passes, Driver’s Education programs, ski passes, passport photos, basic registry services, and other retail items sold in center).
Provide back-up for our Member Services Coordinators.
Various Admin tasks as assigned including assisting agents with hold support, document printing, inventory, gift card counts, custodian, cash out and other duties as assigned.
Assess member needs and match with the appropriate representative best qualified to complete the relevant product and/or service. This will be most critical where specialization is required for complex customer needs.

What You Bring to the Table

You’re at least 18 years old with a high school diploma and have an updated Police Information Check (PIC). You’ve got strong communication skills, and sales or customer service experience. Along with a commitment to learning.
You’re no newbie to customer service with 1-2 years of retail and/or administrative experience.
Your awesome attitude and genuine desire to help people is what matters most in this job.

Belonging Matters Here
AMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact recruitment@ama.ab.ca. We’ll work with you to feel supported throughout your journey with us.

WORK MODEL:

In-Office-

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Provide exemplary customer service and support to members by managing retail transactions, membership products, and registry services. Assist the Member Services team with administrative tasks, inventory counts, and cash management to ensure smooth center operations.

Requirements

Candidates must be at least 18 years old with a high school diploma and an updated Police Information Check. Applicants should have 1-2 years of retail or administrative experience and strong communication skills.

Skills

Customer service
Retail transactions
Problem-solving
Communication skills
Administrative tasks
Cash handling
Inventory management
Membership support
Registry services
Interpersonal skills
Patience
Adaptability

Benefits

Competitive wage
Benefits
Vacation pay
AMA discounts
Unlimited learning opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Membership Services
Registry Services
Administrative Support
Cash Out
Inventory
Passport Photos
Driver's Education
Road Test Check-ins
Police Information Check
Member Support
Retail Transactions
Communication
Problem-solving

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