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Added 1 min ago
WI
Intermediate Instrumentation and Monitoring Engineering
WSP in Canada
Markham, ON
- Full-time
…reports. If you are self-motivated and can demonstrate strong time management and communication skills, we encourage you to apply to join our team and support our passion for environmental…
Added 16 mins ago
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Markham Driver Helper
UPS
Concord, ON
- Part-time
This part-time seasonal position assists UPS Package Drivers with deliveries and pick-ups of UPS packages at UPS drop boxes and customer locations in and around Markham Area. *NO DRIVING…
Added 16 mins ago
U
Markham Driver Helper
UPS
Concord, ON
- Part-time
This part-time seasonal position assists UPS Package Drivers with deliveries and pick-ups of UPS packages at UPS drop boxes and customer locations in and around Markham Area. *NO DRIVING…
Added 16 mins ago
U
Keswick Driver Helper
UPS
Concord, ON
- Part-time
This part-time seasonal position assists UPS Package Drivers with deliveries and pick-ups of UPS packages at UPS drop boxes and customer locations in and around Keswick Area. *NO DRIVING…
Added 16 mins ago
U
Keswick Driver Helper
UPS
Concord, ON
- Part-time
This part-time seasonal position assists UPS Package Drivers with deliveries and pick-ups of UPS packages at UPS drop boxes and customer locations in and around Keswick Area. *NO DRIVING…
Added 16 mins ago
U
Stouffville Driver Helper
UPS
Concord, ON
- Part-time
This part-time seasonal position assists UPS Package Drivers with deliveries and pick-ups of UPS packages at UPS drop boxes and customer locations in and around Stouffville Area. *NO…
Added 16 mins ago
U
Stouffville Driver Helper
UPS
Concord, ON
- Part-time
This part-time seasonal position assists UPS Package Drivers with deliveries and pick-ups of UPS packages at UPS drop boxes and customer locations in and around Stouffville Area. *NO…
Added 16 mins ago
AG
Field Representative - Alcoholic Beverages
Acosta Group
Toronto, ON · Etobicoke, ON
- Full-time
Take the next step in your retail merchandising career, as a Full-time Retail Merchandiser to support the in-store execution for our leading CPG client. In this role, you will execute a…
Added 16 mins ago
U
Driver Helper
UPS
Ottawa, ON
- Part-time
This part-time seasonal position assists UPS Package Drivers with deliveries and pick-ups of UPS packages at UPS drop boxes and customer locations in and around Ottawa Area. This role…
Added 16 mins ago
U
Driver Helper
UPS
Ottawa, ON
- Part-time
This part-time seasonal position assists UPS Package Drivers with deliveries and pick-ups of UPS packages at UPS drop boxes and customer locations in and around Ottawa Area. This role…
Added 16 mins ago
U
Driver Helper
UPS
Ottawa, ON
- Part-time
This part-time seasonal position assists UPS Package Drivers with deliveries and pick-ups of UPS packages at UPS drop boxes and customer locations in and around Ottawa Area. This role…
Added 16 mins ago
RS
CEDO Technician / EDO Trainee
Rockwood Service Corporation
Edmonton, AB
- Full-time
We are currently seeking a CEDO Technician or EDO Trainee to join and contribute to our inspection team. This full-time position will report into the Division Manager and support our…
Added 16 mins ago
BB
Senior Technician - Security
Bosch Building Technologies North America
AB · Edmonton, AB
- Full-time
Valid Driver’s License with a clean driving abstract
Added 16 mins ago
Account Manager Group Benefits
The Canada Life Assurance Company
Toronto, ON
We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:
Added 1 hour ago
W
IT Administrator
Worley
Calgary, AB
- Full-time
Excellent organizational and time-management skills, with the ability to manage competing priorities, adapt to changing demands, and complete tasks within established timelines.
Added 1 hour ago
Specialist, Demand Planning
CONA Services
Toronto, ON
…demand planning process for their assigned business area as part of the national S&OP process. The candidate works closely with Sales analyzing quantitative and qualitative inputs to the…
Added 1 hour ago
Sales Development Manager, Small Store
CONA Services
Vaudreuil-Dorion, QC
Optimize face-to-face selling opportunities through proactive time and territory management
Added 1 hour ago
Specialist, Demand Planning
CONA Services
Toronto, ON
…demand planning process for their assigned business area as part of the national S&OP process. The candidate works closely with Sales analyzing quantitative and qualitative inputs to the…
Added 1 hour ago
Sales Development Manager, Small Store
CONA Services
Vaudreuil-Dorion, QC
Optimize face-to-face selling opportunities through proactive time and territory management
Added 2 hours ago
W
Graduate Technical Consultant, Environmental Scientist
Worley
Calgary, AB · Edmonton, AB
- Full-time
…restore impacted sites, and support sustainable development. As part of our Contaminated Sites team, you will contribute to projects that support remediation, decommissioning, reclamation,…
Added 2 hours ago
JA
Facilities System Maintenance Technician
Jazz Aviation LP
Halifax, NS
- Full-time
Join our award-winning team and be part of shaping the future of regional aviation!
Added 2 hours ago
A
Medical Science Liaison , Solid Tumour, Western Canada
AbbVie
Vancouver, BC
- $93,000 to $143,000 CAD / year
- Full-time
Joining AbbVie means you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients' lives. At AbbVie, we conduct ground-breaking science on a…
Added 2 hours ago
GM
Service plumber/ boiler technician
Gateway Mechanical Services
Calgary, AB
- Full-time
Role Description This is a full-time, on-site Service Plumber/Boiler Technician role based in Calgary, AB. The role involves performing installation, maintenance, troubleshooting, and…
Added 3 hours ago
KD
Directeur·rice, Intelligence consommateurs | Consumer Insights Manager
Keurig Dr Pepper
Montreal, QC
- Full-time
Added 3 hours ago
S
Casual Specialized Child/Youth Support Worker - Lower Mainland
Strive
Delta, BC · North Vancouver, BC · Richmond, BC · Surrey, BC
- $29.22 CAD / hour
- Part-time
Reimbursement to upgrade to Class 4 BCDL if required (one time only upon successful acquisition)

AMA - Alberta Motor Association

Retail Support Agent (6-months)

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: You’re no newbie to customer service with 1-2 years of retail and/or administrative experience.
Posting language: English
Posted: Nov 4, 2026

Original job description

YOU'RE ALL ABOUT going THAT extra MILE TO help OTHERS.

The Opportunity
Are you the kind of person who always gets stopped on the street and asked for directions? You know, one of those friendly, approachable types who always have a smile on their face and are ready to help someone in need. If this sounds like you, then you’re just the kind of person we’re looking for in our Member Services team. We need someone who can provide exemplary customer service and support to our Member Services Teams. A welcoming face who goes above and beyond to help our members with retail items and membership products and services. You might say that our ideal candidate is part detective, part problem-solver, part psychic and a local travel bug - in other words, you enjoy taking the time to understand and anticipate members’ needs then dig deep to find just the right answers, no matter what team in the city needs your particular set of skills.

A Place to Belong
AMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact recruitment@ama.ab.ca. We’ll work with you to feel supported throughout your journey with us.

AMA is more than a workplace; it’s a family. Together, we help protect the things that matter most to our more than one-million members - everything from roadside safety to retail savings, food security to childhood well-being. And with operations that span automotive, registries, travel, insurance and more, the opportunities to grow with us are almost limitless!

Building on a century of proud service in Alberta communities, we’re passionate about making a meaningful difference in the places where we live and work. And that all begins with our people. As part of the AMA team, you’ll enjoy:

Work for one of the most trusted brands in Canada.
Competitive wage.
Benefits if you choose to receive them (with payroll deductions).
Vacation pay is added to each paycheque.
Great AMA discounts.
Unlimited learning opportunities!

Who You Are

You love the fact that every day on the job is different from the last – and you’re excited at the opportunity to always be learning something new, often in new environments too.
You enjoy being a part of a team whose experience and expertise is there to tap into, and you like sharing your own knowledge and skills as well.
You’ve got mad skills when it comes to thinking on your feet in a fast-paced environment.
You welcome the opportunity to face a challenge head-on and know how to handle even the toughest situation with patience and grace.
You've made it your personal mission to take customer service to the highest possible level.

How You’ll Make an Impact

Report to the Assistant Manager, Member Services.
Provide outstanding customer service and support to our members, keeping on top of and promoting appropriate AMA products and services.
Complete membership, basic registry and entry level travel product and service transactions – accurately, confidentially and in a timely manner.
Professionally engage members in a welcoming and positive manner to determine their needs and take care of retail transactions within our centers. (Retail transactions include but are not limited to: membership support, gift card sales, movie pass sales, International Driver’s Permits, road test check-ins, Parks Canada passes, Driver’s Education programs, ski passes, passport photos, basic registry services, and other retail items sold in center).
Provide back-up for our Member Services Coordinators.
Various Admin tasks as assigned including assisting agents with hold support, document printing, inventory, gift card counts, custodian, cash out and other duties as assigned.
Assess member needs and match with the appropriate representative best qualified to complete the relevant product and/or service. This will be most critical where specialization is required for complex customer needs.

What You Bring to the Table

You’re at least 18 years old with a high school diploma and have an updated Police Information Check (PIC). You’ve got strong communication skills, and sales or customer service experience. Along with a commitment to learning.
You’re no newbie to customer service with 1-2 years of retail and/or administrative experience.
Your awesome attitude and genuine desire to help people is what matters most in this job.

Belonging Matters Here
AMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact recruitment@ama.ab.ca. We’ll work with you to feel supported throughout your journey with us.

WORK MODEL:

In-Office-

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Provide exemplary customer service and support to members by managing retail transactions, membership products, and registry services. Assist the Member Services team with administrative tasks, inventory counts, and cash management to ensure smooth center operations.

Requirements

Candidates must be at least 18 years old with a high school diploma and an updated Police Information Check. Applicants should have 1-2 years of retail or administrative experience and strong communication skills.

Skills

Customer service
Retail transactions
Problem-solving
Communication skills
Administrative tasks
Cash handling
Inventory management
Membership support
Registry services
Interpersonal skills
Patience
Adaptability

Benefits

Competitive wage
Benefits
Vacation pay
AMA discounts
Unlimited learning opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Membership Services
Registry Services
Administrative Support
Cash Out
Inventory
Passport Photos
Driver's Education
Road Test Check-ins
Police Information Check
Member Support
Retail Transactions
Communication
Problem-solving

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