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Added 27 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides…
Added 27 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides…
Added 27 mins ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who…
Added 2 hours ago
NS
Manager - Clinical Pharmacy
Nova Scotia Health Authority
Halifax, NS
- Full-time
…of the financial, material, and human resources required to support Pharmacy Department services and assigned clinical pharmacy programs of care. Working with a varied group of health…
Added 2 hours ago
NS
Short Order Cook - Nutrition and Food Services
Nova Scotia Health Authority
Victoria Vale, NS
- Full-time
This is a Support bargaining unit position. Preference is given to bargaining unit employees for unionized positions.
Added 2 hours ago
BG
Trade Marketing Representative - Airdrie, AB
Bentoel Group - A Member of British American Tobacco
Airdrie, AB
- Full-time
Support HRBP - SC throughout CBA negotiations and help conclude them on a win/win basis. Ensure all agreed efficiency targets and initiatives are included.
Added 2 hours ago
SQ
Bilingual Customer Service Representative - Mutual funds Operations
Sunlife Québec
Montreal, QC
- Full-time
As a Bilingual Customer Service Representative - Mutual funds Operations you'll play a key role in the day-to-day servicing of English and French Advisors/ Clients across Canada.…
Added 2 hours ago
OH
Regional Financial Director, FP&A
O’Dell HVAC Group
Burlington, ON
- Full-time
Partner with Sales, Operations, Purchasing, Service, and other departments to understand business performance and support continuous improvement.
Added 3 hours ago
BB
Senior Technician - Security
Bosch Building Technologies
AB
- Full-time
Proper hand and power tool operations and safety.
Added 3 hours ago
SU
Corporate Security Officer (CSO) , Canada
Saab UK
Ottawa, ON
- Full-time
Saab Canada Inc., headquartered in Ottawa with operations in Halifax, Nova Scotia and presence in Medicine Hat, Alberta, is a growing defence and security leader delivering advanced…
Added 3 hours ago
PH
Privacy and Security Analyst, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
Added 3 hours ago
IW
Senior Manager, Solution Architect 1
IG Wealth Management
ON · Ontario, Canada
- Full-time
…Best Diversity Employers, aiming to innovate the industry and support Canadians in achieving their financial…
Added 3 hours ago
CO
311 Call Centre Representative (Tom Davies Square) - Bilingual - English/French
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
…regarding municipal services, programs and hours of operation, in support of quality customer…
Added 3 hours ago
IW
Senior Manager, Solution Architect 1
IG Wealth Management
MB · Manitoba, Canada
- Full-time
…Best Diversity Employers, aiming to innovate the industry and support Canadians in achieving their financial…
Added 3 hours ago
J
Senior Project Manager
Jacobs
Toronto, ON
- $230,000 to $280,000 CAD / year
- Full-time
The successful candidate will act as a trusted advisor and owner's representative, providing leadership across multidisciplinary teams while managing project scope, schedule, cost, quality,…
Added 3 hours ago
JH
Director & Actuary, Corporate Development
John Hancock
Toronto, ON
- Full-time
Support the valuation of potential transactions, including reviewing calculations and analyzing period-over-period movements in capital, reserves, earnings projections and other transaction…
Added 4 hours ago
NC
Inside Sales Specialist
NAPA Canada
Dryden, ON
- Full-time
The Inside Sales Representative is the dedicate point of contact for a single large customer. This role delivers responsive, end-to-end support from initial inquiry through product…
Added 4 hours ago
M
Director & Actuary, Corporate Development
Manulife
Toronto, ON
- Full-time
Support the valuation of potential transactions, including reviewing calculations and analyzing period-over-period movements in capital, reserves, earnings projections and other transaction…
Added 4 hours ago
R
Projects Land Representative
Raise
Calgary, AB
- Full-time
Raise is currently hiring a Projects Land Representative on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an…
Added 4 hours ago
RB
Bilingual (French/English) Customer Service Representative
Royal Bank of Canada
Mississauga, ON
- Full-time
The Bilingual (French/English) Creditor Customer Service Representative will interact with clients over the phone, and provide them with insurance advice and solutions based on their…
Added 4 hours ago
PP
Production Supervisor
PCI Pharma Services
Mississauga, ON · CAN_Mississauga
- Full-time
Reporting to the Director of Operations Manager, responsible for directing and overseeing the production and operations of the Packaging Rooms and auxiliary processes. Ensures conformance…
Added 4 hours ago
S
Resource Specialist, Environmental Assessment
SaskPower
SK · Saskatchewan, Canada
- Full-time
…investigations into issues that have potential impact on SaskPower’s operations and the Province of…
Added 4 hours ago
FL
Freight and Logistics Business Development Representative / Account Executive
Falco Logistics
Toronto, ON
- Full-time
Support outbound outreach through calls, emails, and follow‑ups
Added 4 hours ago
SR
Dealing Representative
STRIVE Recruitment Inc.
Vancouver, BC
- $60,000 to $90,000 CAD / year
- Full-time
Provide administrative support related to sales activities, investor relations, and general business operations.
Added 4 hours ago
BM
Dispatcher Level 4 (12-month contract)
BC Maritime Employers Association
Vancouver, BC
- Contract
Provide direction, support and guidance to member companies including education on dispatch guidelines and collective agreement/black book requirements/interpretations

AMA - Alberta Motor Association

Retail Support Agent (6-months)

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: You’re no newbie to customer service with 1-2 years of retail and/or administrative experience.
Posting language: English
Posted: Nov 4, 2026

Original job description

YOU'RE ALL ABOUT going THAT extra MILE TO help OTHERS.

The Opportunity
Are you the kind of person who always gets stopped on the street and asked for directions? You know, one of those friendly, approachable types who always have a smile on their face and are ready to help someone in need. If this sounds like you, then you’re just the kind of person we’re looking for in our Member Services team. We need someone who can provide exemplary customer service and support to our Member Services Teams. A welcoming face who goes above and beyond to help our members with retail items and membership products and services. You might say that our ideal candidate is part detective, part problem-solver, part psychic and a local travel bug - in other words, you enjoy taking the time to understand and anticipate members’ needs then dig deep to find just the right answers, no matter what team in the city needs your particular set of skills.

A Place to Belong
AMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact recruitment@ama.ab.ca. We’ll work with you to feel supported throughout your journey with us.

AMA is more than a workplace; it’s a family. Together, we help protect the things that matter most to our more than one-million members - everything from roadside safety to retail savings, food security to childhood well-being. And with operations that span automotive, registries, travel, insurance and more, the opportunities to grow with us are almost limitless!

Building on a century of proud service in Alberta communities, we’re passionate about making a meaningful difference in the places where we live and work. And that all begins with our people. As part of the AMA team, you’ll enjoy:

Work for one of the most trusted brands in Canada.
Competitive wage.
Benefits if you choose to receive them (with payroll deductions).
Vacation pay is added to each paycheque.
Great AMA discounts.
Unlimited learning opportunities!

Who You Are

You love the fact that every day on the job is different from the last – and you’re excited at the opportunity to always be learning something new, often in new environments too.
You enjoy being a part of a team whose experience and expertise is there to tap into, and you like sharing your own knowledge and skills as well.
You’ve got mad skills when it comes to thinking on your feet in a fast-paced environment.
You welcome the opportunity to face a challenge head-on and know how to handle even the toughest situation with patience and grace.
You've made it your personal mission to take customer service to the highest possible level.

How You’ll Make an Impact

Report to the Assistant Manager, Member Services.
Provide outstanding customer service and support to our members, keeping on top of and promoting appropriate AMA products and services.
Complete membership, basic registry and entry level travel product and service transactions – accurately, confidentially and in a timely manner.
Professionally engage members in a welcoming and positive manner to determine their needs and take care of retail transactions within our centers. (Retail transactions include but are not limited to: membership support, gift card sales, movie pass sales, International Driver’s Permits, road test check-ins, Parks Canada passes, Driver’s Education programs, ski passes, passport photos, basic registry services, and other retail items sold in center).
Provide back-up for our Member Services Coordinators.
Various Admin tasks as assigned including assisting agents with hold support, document printing, inventory, gift card counts, custodian, cash out and other duties as assigned.
Assess member needs and match with the appropriate representative best qualified to complete the relevant product and/or service. This will be most critical where specialization is required for complex customer needs.

What You Bring to the Table

You’re at least 18 years old with a high school diploma and have an updated Police Information Check (PIC). You’ve got strong communication skills, and sales or customer service experience. Along with a commitment to learning.
You’re no newbie to customer service with 1-2 years of retail and/or administrative experience.
Your awesome attitude and genuine desire to help people is what matters most in this job.

Belonging Matters Here
AMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact recruitment@ama.ab.ca. We’ll work with you to feel supported throughout your journey with us.

WORK MODEL:

In-Office-

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Provide exemplary customer service and support to members by managing retail transactions, membership products, and registry services. Assist the Member Services team with administrative tasks, inventory counts, and cash management to ensure smooth center operations.

Requirements

Candidates must be at least 18 years old with a high school diploma and an updated Police Information Check. Applicants should have 1-2 years of retail or administrative experience and strong communication skills.

Skills

Customer service
Retail transactions
Problem-solving
Communication skills
Administrative tasks
Cash handling
Inventory management
Membership support
Registry services
Interpersonal skills
Patience
Adaptability

Benefits

Competitive wage
Benefits
Vacation pay
AMA discounts
Unlimited learning opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Membership Services
Registry Services
Administrative Support
Cash Out
Inventory
Passport Photos
Driver's Education
Road Test Check-ins
Police Information Check
Member Support
Retail Transactions
Communication
Problem-solving

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