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Added 11 mins ago
GF
Group Fitness Instructor - Hot Yoga - Sherwood Park Mall
GoodLife Fitness
Sherwood Park, AB
- Part-time
Opportunities for advancement in other areas of the company including Service, Sales and Management.
Added 11 mins ago
GF
Group Fitness Instructor - Mat Pilates - Sherwood Park Mall
GoodLife Fitness
Sherwood Park, AB
- Part-time
Opportunities for advancement in other areas of the company including Service, Sales and Management.
Added 11 mins ago
Senior Manager, Sales Enablement and Strategy
Metergy Solutions
Toronto, ON
The Senior Manager, Sales Strategy & Enablement is a strategic and hands-on leader responsible for strengthening how Metergy plans, manages and executes sales across Canada and the United…
Added 11 mins ago
KB
Helly Hansen - Assistant Store Manager @The Westin Resort
Kontoor Brands, Inc.
Whistler, BC
- Full-time
The Assistant Store Manager is a key leader responsible for opening and closing the store, sales performance, delivering exceptional customer experience, and running day-to-day store…
Added 26 mins ago
RC
Sales Specialist
Randstad Canada
Brantford, ON
- Full-time
…top talent supply with active client orders. From negotiating service rates to conducting account reviews and overseeing permanent placement workflows, your day ensures exceptional service…
Added 26 mins ago
D
Business Development Manager- Toronto
Digicast
Toronto, ON
- Full-time
We are looking for a strategic, driven, relationship-focused sales professional to build and grow Digicast’s Toronto market.
Added 26 mins ago
S
store manager, Grimsby, ON
Starbucks
Grimsby, ON
- $59,400 to $78,450 CAD / year
Grow a successful, multi-million dollar business: drive sales leveraging your business acumen, efficiency and problem solving skills
Added 26 mins ago
KC
Senior Engineering Manager, Identity Platform
Kaseya Careers
Toronto, ON
- $170,000 to $220,000 CAD / year
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive…
Added 41 mins ago
MC
Recruitment Process Outsourcing Account Executive
MCI Careers
Canada
- Full-time
5+ years of experience as an Account Manager, Account Executive, or Sales Executive.
Added 41 mins ago
AA
Defence Sales Manager - Canada
Alta Ares
Ottawa / Toronto, .
- Full-time
Added 56 mins ago
AR
Account Executive
ALS Recruiting Ltd
Mississauga, ON
- $90,000 to $130,000 CAD / year
- Full-time
Job Overview: We are seeking a highly motivated and experienced Freight Sales Agent to join our dynamic team within the freight industry. As a Freight Business development manager , you…
Added 1 hour ago
R
Senior Manager, Initiatives & Implementation Business Financial Services
RBC
Halifax, NS
- Full-time
Supports the Canadian Banking Sales & Field Operations Communication Delivery Gateway Operating Model regionally (E.g.: Aligns, integrates, coordinates and manages prioritization of…
Added 1 hour ago
PV
Keyholder
Pet Valu
New Glasgow, NS
- Part-time
Placing small items (under 10 lbs) including pet supplies, household items, etc. into stock in the sales area of the store
Added 1 hour ago
C
Account Support Representative Associate/Associé(e) représentant(e) au soutien des comptes.
Compucom
Toronto, ON
- Full-time
…for specific accounts including the executive of product and service contract provisions. The Account Support Rep Associate will act as a focal point and monitor customer problems and…
Added 2 hours ago
IT
Practice manager - Optician
IRIS The Visual Group
Saint-Lambert, QC · St-Lambert, QC
- Full-time
We are looking for an assistant manager (optician) to join our team in Saint-Lambert.
Added 2 hours ago
SA
Commercial insurance account manager
Synex Assurance
Quebec, QC
- Full-time
…and complex files. Thanks to his eagle eye and great customer service skills, this person will play a central role in monitoring with insurers and will be an important reference for…
Added 2 hours ago
SA
Commercial insurance account manager
Synex Assurance
Quebec, QC
- Full-time
At Synex Assurance | Deslauriers, the customer is at the heart of our priorities. We stand out for our quality of work and our unparalleled customer service.
Added 2 hours ago
MS
Capture Manager – Payload
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
We’re on the hunt for a Capture Manager – Payload on our Satellite systems team at our Montreal office.
Added 2 hours ago
SA
Commercial insurance account manager
Synex Assurance
Levis, QC
- Full-time
…and complex files. Thanks to his eagle eye and great customer service skills, this person will play a central role in monitoring with insurers and will be an important reference for…
Added 2 hours ago
MC
Employment Services Client Success Manager
MCI Careers
Canada
- Full-time
5+ years of experience as an Account Manager, Account Executive, or Sales Executive.
Added 2 hours ago
C
Part-Time Key Holder - Claire's Sherwood Park
Claire's
Sherwood Park, AB
- $16 CAD / hour
- Part-time
Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
Added 3 hours ago
PV
Hospital Administrator
P3 Veterinary Partners
Timmins, ON
- Full-time
…ophthalmology, physio, chiro, accounting, or a related professional service focused on customer service are also encouraged to…
Added 3 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Donnacona, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 3 hours ago
NB
Banking Advisor
National Bank of Canada
Longueuil, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 3 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Quebec, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…

AMA - Alberta Motor Association

Retail Support Agent (6-months)

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: You’re no newbie to customer service with 1-2 years of retail and/or administrative experience.
Posting language: English
Posted: Nov 4, 2026

Original job description

YOU'RE ALL ABOUT going THAT extra MILE TO help OTHERS.

The Opportunity
Are you the kind of person who always gets stopped on the street and asked for directions? You know, one of those friendly, approachable types who always have a smile on their face and are ready to help someone in need. If this sounds like you, then you’re just the kind of person we’re looking for in our Member Services team. We need someone who can provide exemplary customer service and support to our Member Services Teams. A welcoming face who goes above and beyond to help our members with retail items and membership products and services. You might say that our ideal candidate is part detective, part problem-solver, part psychic and a local travel bug - in other words, you enjoy taking the time to understand and anticipate members’ needs then dig deep to find just the right answers, no matter what team in the city needs your particular set of skills.

A Place to Belong
AMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact recruitment@ama.ab.ca. We’ll work with you to feel supported throughout your journey with us.

AMA is more than a workplace; it’s a family. Together, we help protect the things that matter most to our more than one-million members - everything from roadside safety to retail savings, food security to childhood well-being. And with operations that span automotive, registries, travel, insurance and more, the opportunities to grow with us are almost limitless!

Building on a century of proud service in Alberta communities, we’re passionate about making a meaningful difference in the places where we live and work. And that all begins with our people. As part of the AMA team, you’ll enjoy:

Work for one of the most trusted brands in Canada.
Competitive wage.
Benefits if you choose to receive them (with payroll deductions).
Vacation pay is added to each paycheque.
Great AMA discounts.
Unlimited learning opportunities!

Who You Are

You love the fact that every day on the job is different from the last – and you’re excited at the opportunity to always be learning something new, often in new environments too.
You enjoy being a part of a team whose experience and expertise is there to tap into, and you like sharing your own knowledge and skills as well.
You’ve got mad skills when it comes to thinking on your feet in a fast-paced environment.
You welcome the opportunity to face a challenge head-on and know how to handle even the toughest situation with patience and grace.
You've made it your personal mission to take customer service to the highest possible level.

How You’ll Make an Impact

Report to the Assistant Manager, Member Services.
Provide outstanding customer service and support to our members, keeping on top of and promoting appropriate AMA products and services.
Complete membership, basic registry and entry level travel product and service transactions – accurately, confidentially and in a timely manner.
Professionally engage members in a welcoming and positive manner to determine their needs and take care of retail transactions within our centers. (Retail transactions include but are not limited to: membership support, gift card sales, movie pass sales, International Driver’s Permits, road test check-ins, Parks Canada passes, Driver’s Education programs, ski passes, passport photos, basic registry services, and other retail items sold in center).
Provide back-up for our Member Services Coordinators.
Various Admin tasks as assigned including assisting agents with hold support, document printing, inventory, gift card counts, custodian, cash out and other duties as assigned.
Assess member needs and match with the appropriate representative best qualified to complete the relevant product and/or service. This will be most critical where specialization is required for complex customer needs.

What You Bring to the Table

You’re at least 18 years old with a high school diploma and have an updated Police Information Check (PIC). You’ve got strong communication skills, and sales or customer service experience. Along with a commitment to learning.
You’re no newbie to customer service with 1-2 years of retail and/or administrative experience.
Your awesome attitude and genuine desire to help people is what matters most in this job.

Belonging Matters Here
AMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact recruitment@ama.ab.ca. We’ll work with you to feel supported throughout your journey with us.

WORK MODEL:

In-Office-

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Provide exemplary customer service and support to members by managing retail transactions, membership products, and registry services. Assist the Member Services team with administrative tasks, inventory counts, and cash management to ensure smooth center operations.

Requirements

Candidates must be at least 18 years old with a high school diploma and an updated Police Information Check. Applicants should have 1-2 years of retail or administrative experience and strong communication skills.

Skills

Customer service
Retail transactions
Problem-solving
Communication skills
Administrative tasks
Cash handling
Inventory management
Membership support
Registry services
Interpersonal skills
Patience
Adaptability

Benefits

Competitive wage
Benefits
Vacation pay
AMA discounts
Unlimited learning opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Membership Services
Registry Services
Administrative Support
Cash Out
Inventory
Passport Photos
Driver's Education
Road Test Check-ins
Police Information Check
Member Support
Retail Transactions
Communication
Problem-solving

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