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Amazon Fulfillment Centre and Service Provider

Process Assistant

Langley (District), BC, Canada
Langley, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Company Description This Amazon-authorized seller service fulfillment center supports Amazon sellers with end-to-end operational services. With two centers in Tamil Nadu, the organization focuses on making it easier for sellers to store inventory and manage their online businesses efficiently. Core services include warehousing, merchant fulfillment, cataloguing, and seller account management. The centers also assist with seller onboarding and account reinstatement, helping sellers maintain continuity and compliance. Team members work in a fast-paced, service-oriented environment that supports the growth of Amazon marketplace businesses.

Role Description The Process Assistant is a full-time, on-site role based in Langley, BC, responsible for supporting daily operations within the fulfillment and seller services environment. This role includes coordinating inbound and outbound inventory processes, monitoring order fulfillment activities, and assisting with cataloguing and seller account-related tasks. The Process Assistant helps resolve operational issues, supports frontline staff in meeting performance and quality targets, and ensures adherence to standard operating procedures. Responsibilities also involve communicating with internal teams, providing basic training and guidance to associates, and contributing to a safe, organized, and efficient workplace. The role requires attention to detail, consistent follow-through, and a focus on delivering reliable service to Amazon sellers.

Qualifications

Strong analytical skills to monitor processes, interpret data, and support continuous improvement.
Effective interpersonal skills to work collaboratively with associates, supervisors, and cross-functional teams.
Clear and professional communication skills for coordinating operations and documenting procedures.
Customer service skills to support Amazon sellers and internal stakeholders with timely, respectful assistance.
Training skills to guide and coach team members on standard operating procedures and best practices.
High school diploma or equivalent; post-secondary education in business, operations, or logistics is an asset.
Experience in warehousing, fulfillment, or e-commerce operations preferred.
Ability to work on-site in a fast-paced environment, including standing for extended periods and handling light to moderate physical tasks.
Basic proficiency with computers and common office software; familiarity with inventory or warehouse management systems is beneficial.

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More about this job

Responsibilities

Coordinate inbound and outbound inventory, monitor order fulfillment, and assist with cataloguing and seller account tasks while resolving operational issues and supporting frontline staff. Help associates meet performance and quality targets through communication, basic training, adherence to procedures, and contributions to a safe and efficient workplace.

Requirements

A high school diploma or equivalent is required, while post-secondary education in business, operations, or logistics is an asset; warehousing, fulfillment, or e-commerce experience is preferred. Candidates should have strong analytical, interpersonal, communication, customer service, and training skills, basic computer proficiency, and the ability to work on-site in a fast-paced environment with standing and light to moderate physical tasks.

Skills

Analytical Skills
Interpersonal Skills
Communication
Customer Service
Training and Coaching
Inventory Coordination
Order Fulfillment
Cataloguing
Seller Account Support
Problem Resolution
Process Monitoring
Standard Operating Procedures
Continuous Improvement
Computer Proficiency
Warehouse Management Systems
Workplace Safety

Visa sponsorship

Not detected in the job text

Keywords

Fulfillment Center
Warehousing
Merchant Fulfillment
Inventory Management
Inbound Operations
Outbound Operations
Order Fulfillment
Cataloguing
Seller Account Management
Seller Onboarding
Account Reinstatement
E-Commerce
Amazon Marketplace
Operational Support
Process Monitoring
Performance Targets
Quality Targets
Standard Operating Procedures
Continuous Improvement
Associate Training
Customer Service
Warehouse Management Systems
Inventory Systems
Workplace Safety
Logistics
Supply Chain

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