Travel agency manager
- 3770 Westwinds Dr NE, Calgary, AB, T3J 5H3, Canada
On-site
From $46.5 CAD / hour · Full-time
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Job details
- Pay
- From $46.5 CAD / hour
- Job type
- Full-time
- Workplace
- On-site
- Apply by
- Working hours
- 30 to 40 hours per week
- Posting language
- English
- Posted
Original job description
- Location 3770 Westwinds Dr NECalgary, ABT3J 5H3
- Work location On site
- Salary$46.50HOUR hourly / 30 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Morning, Day, Evening, Weekend
- Starts as soon as possible
- vacancies 1 vacancy
- Source Job Bank #3673093
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
5 years or more
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Willing to relocate
- Relocation costs covered by employer
- Travel agency
- Cruise ship
Responsibilities
Tasks
- Direct and control daily operations
- Evaluate daily operations
- Plan and organize daily operations
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Determine merchandise and services to be sold
- Implement price and credits policies
- Develop and implement marketing strategies
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Recruit, hire and supervise staff and/or volunteers
- Conduct performance reviews
- Supervise office and volunteer staff
- Supply information on package tour vacancies
- Sell travel products and travel insurance
- Pre-flight documentation
- Co-ordinate activities with local tour guides or leaders of performance groups
Experience and specialization
Computer and technology knowledge
- Point of sale system
- Database software
- Adobe Acrobat Reader
- Sabre
- Central reservation system (CRS)
- Amadeus
- Galileo
Travel bookings
- International travel
- Domestic travel
- Business travel
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Sitting
Personal suitability
- Analytical
- Creativity
- Efficiency
- Goal-oriented
- Hardworking
- Positive attitude
- Time management
- Client focus
- Efficient interpersonal skills
- Organized
- Patience
- Ability to multitask