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Added 14 mins ago
UI
Warehouse Manager
UAP Inc.
Toronto, ON · Scarborough, ON
- $83,700 to $104,600 CAD / year
- Full-time
Our Altrom Distribution Center located in Scarborough, is looking for a hands-on leader to oversee our distribution centre operations and support a team of Warehouse Supervisors. In this…
Added 14 mins ago
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Sea Logistics Customer Care Specialist
Kuehne+Nagel
Winnipeg, MB
- Full-time
Support customer onboarding and implementation activities, ensuring a positive and seamless customer experience from the start.
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Growth Operations Manager
nesto
Montreal, QC
- Full-time
…push the industry forward through innovation, technology, and customer-focused…
Added 14 mins ago
GE
Team Leader - Assistance Services (6-month temporary assignment)- EN
Global Excel Management Inc.
Montreal, QC
- Temporary
Are you a collaborative leader with a passion for coaching, developing people, and driving results? Do you enjoy working in a dynamic environment where no two days are the same? We would…
Added 14 mins ago
EW
Supply Chain Student
ERCO Worldwide
Mississauga, ON
- Internship
…technology in the world, we are devoted to building genuine customer relationships and delivering innovative, sustainable chemical solutions that improve lives and the health of our planet.…
Added 14 mins ago
GE
Team Leader - Assistance Services (6-month temporary assignment)- EN
Global Excel Management Inc.
Sherbrooke, QC
- Temporary
Are you a collaborative leader with a passion for coaching, developing people, and driving results? Do you enjoy working in a dynamic environment where no two days are the same? We would…
Added 14 mins ago
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Facility Manager III
BGIS
Toronto, ON
- Full-time
Exemplify Customer Service and Create Memorable Customer Experiences
Added 14 mins ago
BV
Shipper-Receiver & Bottle Preparation Technician evg
Bureau Veritas
Bedford, NS
- $17 to $18 CAD / hour
- Full-time
Bureau Veritas is a global leader in testing, inspection, and certification. As a Shipper-Receiver & Bottle Preparation Technician, you will prepare and ship sample-collection kits, support…
Added 14 mins ago
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Platform Solution Architect /Architecte de solutions de plateforme (Montreal)
Slalom
Montreal, QC
- Full-time
Expérience en ingénierie logicielle et DevOps dans des environnements de production avec au moins un cloud public (AWS, GCP ou Azure).
Added 14 mins ago
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Test Operator / Opérateur(trice) de test
dormakaba
Montreal, QC
- Full-time
Experience in assembly position and in soldering
Added 14 mins ago
OW
Oliver Wyman - Senior Lead AI Engineer
Oliver Wyman
Toronto, ON
- Full-time
…and embed AI transformation. Our people co-create and grow customer-focused solutions that win. We modernize technology and harness value from data and analytics. We build resilience so our…
Added 14 mins ago
I
Java Spring Boot Microservices Developer
Infosys
Mississauga, ON
- Full-time
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades…
Added 14 mins ago
BC
Customer Service Representative - Speedy Glass
Belron Canada inc
Mississauga, ON
- Full-time
You are the person who likes to set the tone for the customer’s experience. As a Customer Service Representative, you will create ease in a fast-paced, action-oriented role. You will enjoy…
Added 14 mins ago
PB
Manager, Product Development
Pacific Blue Cross
Burnaby, BC
- Full-time
…to generate business impact. You’ll use product performance, customer and market insights, and your understanding of the insurance business to determine how our offerings can continue to…
Added 14 mins ago
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Regional Operations Manager, Cleaning Services
BGIS
Calgary, AB
- Part-time
…for our clients while minimizing our ecological impact. As a leader in sustainable cleaning practices, we prioritize the use of eco-friendly products, innovative cleaning technologies, and…
Added 14 mins ago
Dishwasher, Stewarding (Part-Time)
Fairmont Hotels & Resorts
Ottawa, ON
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure…
Added 14 mins ago
VC
Underwriting Assistant (Fixed-Term, 12 Months))
Victor Canada
Canada
- Temporary
Experience in an administrative, operations, or support role, ideally within insurance, financial services, or a similarly regulated environment; alternatively, recent college graduates are…
Added 14 mins ago
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Finance Manager
BGIS
Markham, ON
- Full-time
…financial insights that drive bottom line results or improve customer…
Added 14 mins ago
Line Cook
Recipe Unlimited
Toronto, ON
…fundamentals of daily restaurant operations but also is a proven leader with training in their DNA. If this sounds like you, drop us line to…
Added 14 mins ago
Branch Manager
Talent Acquisition Team at Westland Insurance. Text reply only.
Winnipeg, MB
As a Branch Manager, you're a collaborative sales leader with a genuine passion for the client experience and your team members. You're responsible for all our daily office operations.…
Added 29 mins ago
OA
Reception Associate - OpenRoad Audi Boundary
OpenRoad Auto Group
Burnaby, BC
- Full-time
…locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team…
Added 29 mins ago
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Senior Manager, Supply Chain
Worley
Calgary, AB
- Full-time
…through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition…
Added 43 mins ago
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Thanks for visiting our Job Board. Please review our open positions and apply to the positions that match your qualifications.
Evertz
Burlington, ON
- Full-time
…relevant tasks, accurate records, and coordinate logistics for customer…
Added 43 mins ago
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Production Assistant
ADM
Windsor, ON
- Full-time
…facility that operates around the clock, 365 days per year. The experience begins with on-the-job training through observation and typically progresses to full responsibility for a…
Added 43 mins ago
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Associate EI&C Engineer
Veolia | North America
Oakville, ON
- Full-time
Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia…

Amazon

Area Manager II

Ottawa, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities

- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)

A day in the life
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct planning sessions with your team, coaching them through operational challenges while developing their leadership capabilities. On a typical day, you'll partner cross-functionally with teams such as Quality, HR, and Safety to implement scalable process improvements that could impact 200+ associates across multiple workflows. You'll diagnose root causes of performance gaps using advanced analytics, facilitate alignment meetings with senior leadership on department-level goals, and make data-driven decisions that balance competing priorities. You would leverage your strategic thinking to review department-wide metrics, and plan initiatives that directly impact millions of customer orders while maintaining high levels of engagement, safety, quality, and productivity standards.
Basic Qualifications: -2+ years of employee and performance management experience
-Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
-Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience
- Experience in the management of large teams (50+ members)
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments
- Experience using strong customer service, communication, and interpersonal skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Barrhaven - 75,000.00 - 105,000.00 CAD annually

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More about this job

Responsibilities

Lead and mentor a team of hourly associates to ensure safety, quality, and productivity standards are met within the fulfillment center. Collaborate cross-functionally with departments like HR and Engineering to implement process improvements and achieve operational objectives.

Requirements

Requires at least 2 years of employee and performance management experience along with a bachelor's degree or equivalent experience. Candidates must be able to work a flexible schedule including weekends and nights and perform physical tasks in a warehouse environment.

Skills

Performance management
Team leadership
Operations management
Safety management
Quality assurance
Process improvement
Lean six sigma
Kaizen
Data-driven decision making
Strategic planning
Cross-functional collaboration
Mentoring
Logistics
Supply chain management
Communication skills
Interpersonal skills

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Operations
Logistics
Supply Chain
Fulfillment Center
Lean Six Sigma
Kaizen
Performance Metrics
Process Improvement
Team Management
Safety
Quality Assurance
Human Resources
Loss Prevention
Engineering
Data Analytics
Warehouse Management
Leadership
Customer Service
Inventory Management
Strategic Planning

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