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Added 3 mins ago
RI
IOS mobile testing
Raas Infotek
Vancouver, BC
- Contract
Experience presenting testing topics to quality assurance peer group internal and external to work.
Added 3 mins ago
BG
Directeur·trice des pièces | Parts Manager
Brandt Group of Companies
Lac-des-Écorces, QC
- Full-time
…ventes de pièces rentables, le maintien de registres précis et l'assurance d'opérations des services…
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Contremaître de chantier | Field Foreman
Brandt Group of Companies
Saint-Augustin-de-Desmaures, QC
- Full-time
Régime complet d’avantages sociaux : assurance maladie, assurance dentaire, diverses protections, et bien plus encore pour soutenir votre bien-être et celui de votre famille.
Added 3 mins ago
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Service Manager
Brandt Group of Companies
Surrey, BC
- Full-time
Ensure quality service execution in the shop, field, and resident locations in line with company standards.
Added 18 mins ago
HG
Senior Cost Accountant | Comptable principal(e), prix de revient
Hagen Group
Baie-D'Urfé, QC
- Full-time
…founded in 1955, with a longstanding commitment to innovation and quality. Headquartered in Montreal with a worldwide presence, our brands span popular pet categories, with one simple goal:…
Added 18 mins ago
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Quality Assurance & Food Safety Coordinator
Trebley Logistics
Dartmouth, NS
- Full-time
…provider located in Burnside, Dartmouth. We are looking for a Quality Assurance & Food Safety Coordinator to help develop and maintain our food safety and quality programs as we work toward…
Added 18 mins ago
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AI Product Designer
V-Soft Consulting Group, Inc.
Toronto, ON
- Full-time
Lead Design Discoveries: Facilitate complex and prolonged design discovery sessions, acting as the subject matter expert and providing recommendations to clients.
Added 18 mins ago
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IT technician (Equipment and Configuration)
Hays
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Reporting to the Team Lead, Equipment Configuration, you will be responsible for configuring and preparing IT equipment required for new store openings, renovations, and equipment repairs.
Added 18 mins ago
CI
Account Director
Citylitics Inc.
Toronto, ON
- Full-time
…proprietary infrastructure signals graph, and daily human-in-the-loop quality assurance workflows to deliver highly nuanced and reliable sales intelligence. The platform integrates…
Added 18 mins ago
CH
Clinical Team Lead - RTW Coordination
CBI Health
AB · Red Deer County, AB
- Full-time
Critical thinking skills and analysis to review written reports of the team for quality assurance and alignment to contractual guidelines
Added 18 mins ago
AG
Senior Mill Projects Engineer
Artemis Gold - Blackwater Project
BC
- Other
…schedule, and production risks are identified and addressed early.• Lead the development of project concepts and evaluate technical options, constructability, maintainability, operating…
Added 18 mins ago
W
General Merchandise Assistant Manager
Walmart
Drayton Valley, AB
- Full-time
3. Executes and monitors asset protection and safety controls; maintains quality assurance standards; oversees safety and operational reviews while ensuring compliance with Walmart policies…
Added 33 mins ago
C
AI Architect-Governance & Delivery Lead
CGI
Toronto, ON
- Full-time
The AI Governance & Delivery Lead defines and operationalizes the AI delivery model for the program and provides technical architecture leadership for enterprise AI solutions. The role…
Added 33 mins ago
BG
Quality Engineer
Brandt Group of Companies
Zehner
- Full-time
Analyze quality data and develop quality improvement plans; lead and implement those quality improvement plans.
Added 33 mins ago
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Production Supervisor
Parrish & Heimbecker, Limited
ON · Inkerman, ON
- Full-time
We are seeking a Production Supervisor to join our New-Life Mills team. The Production Supervisor will lead daily plant operations, including staffing, production scheduling, inventory…
Added 33 mins ago
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Salesforce Functional Designer
Tamanna Technology
Toronto, ON · Greater Toronto Area, Canada
- Contract
Collaborate with the Product owner and functional Lead to refine the product backlog, translate business needs into detailed user stories and define acceptance criteria
Added 33 mins ago
Housekeeping Supervisor
Northland Properties
Halifax, NS
…a minimum of two (2) years in a Housekeeping/Guest Service lead or Supervisory role in a similar property…
Added 33 mins ago
Machine Operator 1 - Production - Night - 1
Give and Go Prepared Foods
Toronto, ON
…monitors and gauges on the equipment. He/she will organize and lead the process and team on the line to ensure good quality product is produced at all…
Added 33 mins ago
Machine Operator 1 - Production - Day - 1
Give and Go Prepared Foods
Toronto, ON
…monitors and gauges on the equipment. He/she will organize and lead the process and team on the line to ensure good quality product is produced at all…
Added 33 mins ago
Associate Dean, Centre for Teaching & Learning Innovation (CTLI)
Mohawk College
Hamilton, ON
Quality Assurance Activities including Comprehensive Program Review
Added 33 mins ago
Quality Manager (Night)
PACT
ON · Mississauga, Ontario
The Pearson Airport Construction Team (PACT) is seeking an experienced Quality Manager to oversee and drive quality assurance and control efforts across major electrical, mechanical, and…
Added 33 mins ago
AW
Production Project Manager
Axine Water Technologies
Vancouver, BC
- $115,000 to $145,000 CAD / year
- Full-time
Quality Assurance: Ensure all products meet high quality standards.
Added 33 mins ago
D
Senior Delivery Consultant
Diligent
Vancouver, BC
- Full-time
Diligent is seeking a Senior Delivery Consultant to lead end-to-end client engagements and deliver exceptional Professional Services throughout the customer journey and product enablement…
Added 48 mins ago
MP
Principal Mining Consultant-Underground
Mining Plus
Sudbury, ON
- Full-time
Lead multidisciplinary project teams to deliver high-quality work on time and within budget
Added 48 mins ago
OH
Senior Product Manager
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Toronto, ON
- Full-time
Lead sprint planning and work closely with Software Development, Quality Assurance, DevOps, and Experience Design teams throughout the agile development lifecycle.

Amazon

Area Manager II

Ottawa, ON, Canada

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities

- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)

A day in the life
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct planning sessions with your team, coaching them through operational challenges while developing their leadership capabilities. On a typical day, you'll partner cross-functionally with teams such as Quality, HR, and Safety to implement scalable process improvements that could impact 200+ associates across multiple workflows. You'll diagnose root causes of performance gaps using advanced analytics, facilitate alignment meetings with senior leadership on department-level goals, and make data-driven decisions that balance competing priorities. You would leverage your strategic thinking to review department-wide metrics, and plan initiatives that directly impact millions of customer orders while maintaining high levels of engagement, safety, quality, and productivity standards.
Basic Qualifications: -2+ years of employee and performance management experience
-Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
-Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience
- Experience in the management of large teams (50+ members)
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments
- Experience using strong customer service, communication, and interpersonal skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Barrhaven - 75,000.00 - 105,000.00 CAD annually

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More about this job

Responsibilities

Lead and mentor a team of hourly associates to ensure safety, quality, and productivity standards are met within the fulfillment center. Collaborate cross-functionally with departments like HR and Engineering to implement process improvements and achieve operational objectives.

Requirements

Requires at least 2 years of employee and performance management experience along with a bachelor's degree or equivalent experience. Candidates must be able to work a flexible schedule including weekends and nights and perform physical tasks in a warehouse environment.

Skills

Performance management
Team leadership
Operations management
Safety management
Quality assurance
Process improvement
Lean six sigma
Kaizen
Data-driven decision making
Strategic planning
Cross-functional collaboration
Mentoring
Logistics
Supply chain management
Communication skills
Interpersonal skills

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Operations
Logistics
Supply Chain
Fulfillment Center
Lean Six Sigma
Kaizen
Performance Metrics
Process Improvement
Team Management
Safety
Quality Assurance
Human Resources
Loss Prevention
Engineering
Data Analytics
Warehouse Management
Leadership
Customer Service
Inventory Management
Strategic Planning

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