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Added 12 mins ago
FF
Guest Experience Associate | Formula Fig Midtown
Formula Fig
Toronto, ON
- Part-time
Founded in 2019 by Jessica Walsh and Anita Chan, Formula Fig is an innovative service meets retail skincare brand dedicated to providing exceptional skincare experiences and innovative…
Added 12 mins ago
4A
Service Manager
401 Auto
Windsor, ON
- Full-time
Now Hiring: Service Manager – Lead a High-Performing Team, Elevate the Customer Experience, and Keep the Shop Running at Full Throttle
Added 12 mins ago
TB
PT Sales Associate - Seasonal
Tory Burch
Rocky View No 44, AB · Rocky View County, Canada
- Part-time
When you join us, you’re joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry.
Added 12 mins ago
EB
MAC Southcentre - Key Holder Part Time - Calgary, AB
ELC Beauty LLC
AB · Calgary, AB
- Part-time
Proven retail experience preferably within cosmetics The ability to provide inspirational, authentic and personalized customer service While not essential, previous retail operations…
Added 27 mins ago
C
Assistant Manager
Cineplex
Calgary, AB · CPX Crowfoot Crossing
- Part-time
You have demonstrated ability to lead a team during high volume business periods in multiple departments.
Added 27 mins ago
TT
Merchandise Processing Coordinator Full Time Marshalls - Upper James
The TJX Companies, Inc.
Hamilton, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 27 mins ago
A
Store Manager
Ardene
Toronto, ON · North York, ON
- Full-time
Want to be part of an amazing team? If you’re a vibrant and highly motivated leader with an interest in fashion retail - we want to hear from you.
Added 27 mins ago
A
Store Manager
Ardene
Toronto, ON
- Full-time
Want to be part of an amazing team? If you’re a vibrant and highly motivated leader with an interest in fashion retail - we want to hear from you.
Added 27 mins ago
A
Store Assistant Manager
Ardene
Mississauga, ON
- Full-time
…objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example and inspire their team to generate sales as well as provide…
Added 27 mins ago
A
Third Key Holder Visual
Ardene
Toronto, ON
- Full-time
Want to be part of an amazing team? If you’re a creative, friendly and energetic person with an interest in fashion retail - we want to hear from you.
Added 27 mins ago
A
Third Key Holder
Ardene
Alliston, ON
- Full-time
Want to be part of an amazing team? If you’re a friendly and energetic person with an interest in fashion retail - we want to hear from you.
Added 27 mins ago
A
Third Key Holder
Ardene
Pickering, ON
- Full-time
Want to be part of an amazing team? If you’re a friendly and energetic person with an interest in fashion retail - we want to hear from you.
Added 27 mins ago
K
Part-Time Key Lead (Market Mall)
Knix
Calgary, AB
- $22.7 CAD / hour
- Part-time
We are looking for a dynamic and results-driven Key Lead to join our team. In this role, you will be at the heart of our store operations - fostering an inclusive environment, coaching a…
Added 27 mins ago
OM
Director, Inventory Management
Ontario Medical Supply
Mississauga, ON
- $120,000 to $125,000 CAD / year
- Full-time
…company providing specialty pharmacy, infusion therapy, and retail pharmacy services. Together, we work towards supporting optimal health outcomes and better quality of…
Added 27 mins ago
S
Senior Software Engineering Manager
symplistic.ai
Woodbridge, ON
- $150,000 CAD / year
- Full-time
We deliver production AI for major enterprises across financial services, retail, hospitality, manufacturing, healthcare, government, and more. Our high-velocity startup values ownership,…
Added 41 mins ago
LH
Temporary Full Time Floor Leader - Cataraqui
Lush Handmade Cosmetics
Kingston, ON
- Full-time
Your day-to-day will be spent on the shop floor, where you'll lead and inspire a team of sales associates to achieve and surpass their goals. By fostering a culture of passion and…
Added 41 mins ago
B
Practice Coach I
BonLook
ON · York, ON
- Full-time
Lead daily clinic operations to deliver exceptional patient experiences and alignment with company strategy, goals, and values
Added 41 mins ago
CC
Retail Shift Leader
Canna Cabana
Calgary, AB · East Village, Calgary, AB
- Part-time
High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis…
Added 56 mins ago
Seasonal Retail Experience Lead
Fire & Flower Inc.
Edmonton, AB
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
Added 56 mins ago
Customer Experience Lead
Laura Canada
Calgary, AB
Reports to: Store Manager Department: Operations
Added 56 mins ago
Ramp Attendant
Keewatin Air LP
Winnipeg, MB
As a Ramp Attendant, you’ll play a key part in ensuring safe, efficient ground operations for all aircraft movements. This position is ideal for someone who thrives in a fast‑paced, outdoor…
Added 56 mins ago
WC
Business Development Representative (2026-397-CP)
WoodGreen Community Services
Toronto, ON
- Contract
The BDR initiates and manages employer engagement across priority sectors including Construction, Retail, Healthcare, Supply Chain and Logistics, Security, Facilities, Automotive,…
Added 56 mins ago
WC
Business Development Representative (2026-402-CP)
WoodGreen Community Services
Toronto, ON
- Contract
The BDR initiates and manages employer engagement across priority sectors including Construction, Retail, Healthcare, Supply Chain and Logistics, Security, Facilities, Automotive,…
Added 56 mins ago
IC
Product Manager, Investment Product Management
ivari Canada
Toronto, ON
- Full-time
…for the lifecycle management and operational oversight of the retail mutual funds offered through ivari’s segregated fund and Universal Life product portfolios. You will monitor product…
Added 56 mins ago
A
Store Assistant Manager
Ardene
Fredericton, NB
- Full-time
…objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example and inspire their team to generate sales as well as provide…

Amazon

Area Manager II

Ottawa, ON, Canada

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities

- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)

A day in the life
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct planning sessions with your team, coaching them through operational challenges while developing their leadership capabilities. On a typical day, you'll partner cross-functionally with teams such as Quality, HR, and Safety to implement scalable process improvements that could impact 200+ associates across multiple workflows. You'll diagnose root causes of performance gaps using advanced analytics, facilitate alignment meetings with senior leadership on department-level goals, and make data-driven decisions that balance competing priorities. You would leverage your strategic thinking to review department-wide metrics, and plan initiatives that directly impact millions of customer orders while maintaining high levels of engagement, safety, quality, and productivity standards.
Basic Qualifications: -2+ years of employee and performance management experience
-Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
-Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience
- Experience in the management of large teams (50+ members)
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments
- Experience using strong customer service, communication, and interpersonal skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Barrhaven - 75,000.00 - 105,000.00 CAD annually

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More about this job

Responsibilities

Lead and mentor a team of hourly associates to ensure safety, quality, and productivity standards are met within the fulfillment center. Collaborate cross-functionally with departments like HR and Engineering to implement process improvements and achieve operational objectives.

Requirements

Requires at least 2 years of employee and performance management experience along with a bachelor's degree or equivalent experience. Candidates must be able to work a flexible schedule including weekends and nights and perform physical tasks in a warehouse environment.

Skills

Performance management
Team leadership
Operations management
Safety management
Quality assurance
Process improvement
Lean six sigma
Kaizen
Data-driven decision making
Strategic planning
Cross-functional collaboration
Mentoring
Logistics
Supply chain management
Communication skills
Interpersonal skills

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Operations
Logistics
Supply Chain
Fulfillment Center
Lean Six Sigma
Kaizen
Performance Metrics
Process Improvement
Team Management
Safety
Quality Assurance
Human Resources
Loss Prevention
Engineering
Data Analytics
Warehouse Management
Leadership
Customer Service
Inventory Management
Strategic Planning

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