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Added 6 mins ago
P&
Operations Manager Trainee, Grain
Parrish & Heimbecker, Limited
Bow Island, AB
- Full-time
As Operations Manager Trainee, the successful candidate will gain the knowledge and understanding of the various responsibilities required to successfully step into the role of an…
Added 6 mins ago
CI
eCommerce Site Specialist
Carters Inc.
Mississauga, ON
- Full-time
This role reports to the Manager-Site Merchandising on site, 4 days a week in office.
Added 6 mins ago
CI
Manager, Site Merchandising
Carters Inc.
Mississauga, ON
- Full-time
The Manager Site Merchandising is responsible for enhancing the online shopping experience to drive customer engagement, improve conversion rates, and optimize revenue across the company’s…
Added 6 mins ago
LS
Key Holder Limeridge Levi's
Levi Strauss & Co.
Hamilton, ON
- Part-time
Reporting to the Store Manager, Key Holders are consumer centric, open minded, proactive, and think beyond the task. You are responsible for modeling and coaching for the ultimate…
Added 6 mins ago
C
Yard Attendant - Erickson Home Centre
Co-op
Erickson, MB
- Full-time
Assist with inventory counts, stock replenishment, product transfers, and other operational duties as assigned by the Home Centre Manager.
Added 21 mins ago
D
Store Manager - Designate
Dunelm
Halifax, NS
- Full-time
We’re looking for a Store Coach Designate to cover stores the Yorkshire area Someone who’s got a head for operations, a heart for people, and a passion for creating brilliant customer…
Added 21 mins ago
HA
Location Manager
Hawk's Agro
Gravelbourg, SK
- Full-time
Hawk’s Agro is seeking an experienced and motivated Location Manager to lead the day-to-day operations, performance, and culture of our Gravelbourg retail location.
Added 21 mins ago
S
Senior Account Manager
SoTalent
Toronto, ON
- Full-time
We are looking for a Key Account Manager to lead the development and execution of strategic business plans for major retail and commercial accounts. In this role, you will be responsible…
Added 21 mins ago
A
Store Manager
Ardene
Owen Sound, ON
- Full-time
The temporary Store Manager works with the District Supervisor to oversee all store operations, as well as plan & execute strategies to drive sales and profitability. The Store Manager is…
Added 21 mins ago
A
Store Assistant Manager
Ardene
Nanaimo, BC
- Full-time
The Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example…
Added 21 mins ago
AC
Canadian Tax Manager
Alimentation Couche-Tard
Laval, QC
- Full-time
Reporting to the Canadian Tax Director within the Corporate Finance team, the Canadian Tax Manager will provide advice on income tax matters, primarily from a Canadian perspective.
Added 21 mins ago
BG
Représentant·e pièces et service | Customer Product Support Advisor
Brandt Group of Companies
Saint-Augustin-de-Desmaures, QC
- Full-time
Aider le personnel du comptoir des pièces pour les soumissions, les commandes, les livraisons, les retours et le contrôle des stocks afin de soutenir des opérations fluides.
Added 21 mins ago
TA
QC - SALES LEAD - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Rosemère, QC
- Part-time
Reporting to the Store Manager, the Part-Time Sales Lead plays a key role in driving results and supporting the team. You lead by example by helping hit sales targets, coaching associates,…
Added 21 mins ago
PT SALES ASSOCIATE - CALL IT SPRING - MAYFAIR
The Aldo Group Inc / Le Groupe Aldo Inc.
Victoria, BC
Reporting to the Store Manager, the Part-Time Sales Associate at ALDO is all about driving sales while creating a great in-store experience. You bring the energy, the style, and the…
Added 21 mins ago
S
Services Lead, Stores - Full Time
Sephora
Vancouver, BC
- $22.85 to $28.55 CAD / hour
- Full-time
Visual Merchandising. Support the Operations team by ensuring that all merchandising concepts and visuals on the sales floor are within company standard. Keep the sales floor look and feel…
Added 21 mins ago
S
Stage Experience Lead - Full Time
Sephora
Langford, BC
- $22.85 to $28.55 CAD / hour
- Full-time
…Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and…
Added 36 mins ago
BG
Customer Support Advisor (CSA)
Brandt Group of Companies
Innisfil, ON
- Full-time
Assist parts counter personnel with quotes, orders, deliveries, returns and inventory control to support seamless operations.
Added 36 mins ago
S
Engagement Manager
Straive
Calgary, AB
- Full-time
…material impact on our clients' topline and streamline their operations. We specialize in providing tailored solutions across financial services, CPG, legal, pharma, life sciences, Energy,…
Added 36 mins ago
SD
Post Office Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
Responsible for organizing and delivering full service retail postal services (courier items, postal boxes, money transfers, call-in parcels) to Shoppers Drug Mart customers, maximizing…
Added 36 mins ago
W
General Merchandise Assistant Manager
Walmart
Drayton Valley, AB
- Full-time
To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.
Added 36 mins ago
W
(CAN) Customer Service Manager
Walmart
Kenora, ON
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 36 mins ago
W
Asset Protection Associate
Walmart
Kitchener, ON
- Part-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 36 mins ago
Retail Experience Lead
Fire & Flower Inc.
Brampton, ON
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
Added 36 mins ago
Retail Experience Lead
Fire & Flower Inc.
Toronto, ON
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
Added 51 mins ago
CT
Terminal Manager
Central Transport
Montreal, QC · Greater Montreal Metropolitan Area
- $75,000 to $90,000 CAD / year
- Full-time
…are privately owned and have been servicing manufacturing & retail companies of all sizes for almost 90 years now. With over 200 locations around the country, we pride ourselves on the…

Amazon

Area Manager II

Ottawa, ON, Canada

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities

- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)

A day in the life
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct planning sessions with your team, coaching them through operational challenges while developing their leadership capabilities. On a typical day, you'll partner cross-functionally with teams such as Quality, HR, and Safety to implement scalable process improvements that could impact 200+ associates across multiple workflows. You'll diagnose root causes of performance gaps using advanced analytics, facilitate alignment meetings with senior leadership on department-level goals, and make data-driven decisions that balance competing priorities. You would leverage your strategic thinking to review department-wide metrics, and plan initiatives that directly impact millions of customer orders while maintaining high levels of engagement, safety, quality, and productivity standards.
Basic Qualifications: -2+ years of employee and performance management experience
-Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
-Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience
- Experience in the management of large teams (50+ members)
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments
- Experience using strong customer service, communication, and interpersonal skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Barrhaven - 75,000.00 - 105,000.00 CAD annually

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More about this job

Responsibilities

Lead and mentor a team of hourly associates to ensure safety, quality, and productivity standards are met within the fulfillment center. Collaborate cross-functionally with departments like HR and Engineering to implement process improvements and achieve operational objectives.

Requirements

Requires at least 2 years of employee and performance management experience along with a bachelor's degree or equivalent experience. Candidates must be able to work a flexible schedule including weekends and nights and perform physical tasks in a warehouse environment.

Skills

Performance management
Team leadership
Operations management
Safety management
Quality assurance
Process improvement
Lean six sigma
Kaizen
Data-driven decision making
Strategic planning
Cross-functional collaboration
Mentoring
Logistics
Supply chain management
Communication skills
Interpersonal skills

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Operations
Logistics
Supply Chain
Fulfillment Center
Lean Six Sigma
Kaizen
Performance Metrics
Process Improvement
Team Management
Safety
Quality Assurance
Human Resources
Loss Prevention
Engineering
Data Analytics
Warehouse Management
Leadership
Customer Service
Inventory Management
Strategic Planning

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