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Added 12 mins ago
TC
Senior Manager PA and DPM - 12 Months Contract- Express Scripts Canada
The Cigna Group
Mississauga, ON
- Full-time
This position carries accountability for service delivery and SLA performance while driving transformative and sustainable initiatives aimed at improving client-facing service offering and…
Added 42 mins ago
RU
Advisory Manager - Cyber Strategy
RSM US LLP
Toronto, ON
- Full-time
RSM is seeking a Cyber Strategy Advisory Manager to lead large-scale cybersecurity assessments, program transformations, and technology-enabled implementations for complex clients. This…
Added 42 mins ago
EC
IT Operations US & Canada Business Relationship Manager
Eaton Corporation
Airdrie, AB · Calgary, AB · Burlington, ON
- Full-time
Eaton’s Electrical sector is currently seeking an IT Operations Business Relationship Manager (US and Canada) to join our PCS (Protection, Control and Solutions) team. This position can…
Added 57 mins ago
BG
Territory Manager - Compact Construction Equipment
Brandt Group of Companies
Ottawa, ON · Carlsbad Springs, ON
- Full-time
Brandt Tractor Ltd. is currently seeking a Territory Manager - Compact Construction Equipment for our Ottawa Construction & Forestry location.
Added 57 mins ago
BH
Non-Profit Portfolio Manager
BC Housing
Burnaby, BC
- Full-time
Reporting to the Regional Director, the Non-Profit Portfolio Manager (NPPM) fosters collaborative partnerships with housing and service providers to provide the highest quality of stable,…
Added 57 mins ago
TC
Dispatcher
Tiger Calcium Services Inc.
Nisku, AB
- Full-time
Ensuring all drivers are operating within Federal Hours of Service.
Added 1 hour ago
BW
Client Care Coordinator, Reproductive Mental Health - BC Women’s Hospital & Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Full-time
Reporting to the Program Manager or designate of the BC Women's Mental Health and Substance Use Program, the Client Care Coordinator provides clinical leadership and coordinates the…
Added 1 hour ago
S
Sr. Staff Technical Program Manager - Ads (Canada )
Shopify
Canada
- Full-time
You'll operate across the advertising lifecycle, which may include ad delivery and serving, targeting and personalization, campaign management, measurement and attribution, experimentation,…
Added 1 hour ago
BP
General Manager
Boston Pizza
Moncton, NB
- Full-time
…restaurant, Boston Pizza, oversees the daily operations to ensure the delivery of a great Guest experience while focusing on achieving goals and budget expectations. This individual must…
Added 1 hour ago
TU
Programmer Analyst II
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
OCIO | Enterprise Automation and Service Delivery
Added 1 hour ago
I-
Employment Specialist
ISSofBC - Immigrant Services Society of BC
BC · British Columbia, Canada
- Full-time
Work closely with Quality Assurance team and the Manager to ensure accuracy in data entry service delivery.
Added 1 hour ago
OH
Senior Product Manager
Ontario Health | Santé Ontario
ON · Ontario, Canada
- Full-time
The Senior Product Manager provides strategic leadership for the planning, development, and delivery of digital health products. The role is responsible for defining product vision and…
Added 1 hour ago
CC
Operations Manager
Carlson Construction Group
North Vancouver, BC
- $140,000 to $160,000 CAD / year
- Full-time
Ensure exceptional service delivery while maintaining operational efficiency.
Added 1 hour ago
IH
Clinical Specialist
Interior Health Authority
Vernon, BC
- Full-time
…clearly described person-centered benefit and high quality service delivery. This includes the regional guidance and development of clinical decision support tools, clinical operational…
Added 1 hour ago
PA
F&I Manager
Pfaff Automotive Partners Inc.
Thornhill, ON
- Full-time
Honda of Thornhill is seeking an experienced and customer-focused Finance & Insurance (F&I) Manager to join our high-performing team. This is an exciting opportunity for a results-driven…
Added 1 hour ago
PA
Lot Attendant/Porter
Pfaff Automotive Partners Inc.
Newmarket, ON
- Full-time
Greet customers ensuring optimum customer service.
Added 1 hour ago
PA
Automotive Sales Representative
Pfaff Automotive Partners Inc.
Markham, ON
- Full-time
Prepare sold vehicles for customer delivery and ensure all necessary requirements are completed.
Added 1 hour ago
PA
Automotive Sales Consultant
Pfaff Automotive Partners Inc.
Thornhill, ON
- Full-time
…Retail Sales, Sales Consultant, Automotive Sales Professional, Delivery Specialist, Automotive Brand Ambassador, Brand Specialist, Floor Manager, Assistant Sales Manager, ASM, Associate,…
Added 1 hour ago
PA
Automotive Sales Representative
Pfaff Automotive Partners Inc.
Vaughan, ON
- Full-time
…Retail Sales, Sales Consultant, Automotive Sales Professional, Delivery Specialist, Automotive Brand Ambassador, Brand Specialist, Floor Manager, Assistant Sales Manager, ASM, Associate,…
Added 1 hour ago
PA
Sales Assistant
Pfaff Automotive Partners Inc.
Newmarket, ON
- Full-time
Greet customers and provide excellent customer service.
Added 1 hour ago
PA
Automotive Sales Representative
Pfaff Automotive Partners Inc.
Guelph, ON
- Full-time
If you're passionate about automobiles and dedicated to delivering top-notch customer service, you could be the perfect fit. You'll have the opportunity to build strong customer…
Added 1 hour ago
PA
Automotive Sales & Finance Consultant
Pfaff Automotive Partners Inc.
Mississauga, ON
- Full-time
…Retail Sales, Sales Consultant, Automotive Sales Professional, Delivery Specialist, Automotive Brand Ambassador, Brand Specialist, Floor Manager, Assistant Sales Manager, ASM, Associate,…
Added 1 hour ago
CS
Réviseur ou Réviseure Bilingue (Contrat de 12 mois)/ Bilingual Editor (12-Month Contract)
Canadian Standards Association
Montreal, QC · CAN Montreal STDS
- $28.15 to $39.41 CAD / hour
- Full-time
…en tant que conseiller en rédaction auprès du personnel du Service de l’élaboration des normes et des membres des comités sur la mise en œuvre des directives, des lignes directrices et des…
Added 1 hour ago
CS
Senior Technical Architect, Application Development & Support
Canadian Standards Association
Toronto, ON
- Full-time
Designs, builds, and supports MuleSoft integrations, including API-led connectivity, DataWeave transformations, API Manager policies, and runtime deployment and monitoring.
Added 1 hour ago
CS
Senior Systems Analyst, Help Desk Manager & End Point Support
Canadian Standards Association
Toronto, ON
- Full-time
…CSA’s Toronto location and is accountable for the end-to-end delivery of site support services: end-user computing, endpoint build and lifecycle, the corporate mobile fleet, meeting room…

Amazon

Area Manager II

Ottawa, ON, Canada

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities

- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)

A day in the life
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct planning sessions with your team, coaching them through operational challenges while developing their leadership capabilities. On a typical day, you'll partner cross-functionally with teams such as Quality, HR, and Safety to implement scalable process improvements that could impact 200+ associates across multiple workflows. You'll diagnose root causes of performance gaps using advanced analytics, facilitate alignment meetings with senior leadership on department-level goals, and make data-driven decisions that balance competing priorities. You would leverage your strategic thinking to review department-wide metrics, and plan initiatives that directly impact millions of customer orders while maintaining high levels of engagement, safety, quality, and productivity standards.
Basic Qualifications: -2+ years of employee and performance management experience
-Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
-Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience
- Experience in the management of large teams (50+ members)
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments
- Experience using strong customer service, communication, and interpersonal skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Barrhaven - 75,000.00 - 105,000.00 CAD annually

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More about this job

Responsibilities

Lead and mentor a team of hourly associates to ensure safety, quality, and productivity standards are met within the fulfillment center. Collaborate cross-functionally with departments like HR and Engineering to implement process improvements and achieve operational objectives.

Requirements

Requires at least 2 years of employee and performance management experience along with a bachelor's degree or equivalent experience. Candidates must be able to work a flexible schedule including weekends and nights and perform physical tasks in a warehouse environment.

Skills

Performance management
Team leadership
Operations management
Safety management
Quality assurance
Process improvement
Lean six sigma
Kaizen
Data-driven decision making
Strategic planning
Cross-functional collaboration
Mentoring
Logistics
Supply chain management
Communication skills
Interpersonal skills

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Operations
Logistics
Supply Chain
Fulfillment Center
Lean Six Sigma
Kaizen
Performance Metrics
Process Improvement
Team Management
Safety
Quality Assurance
Human Resources
Loss Prevention
Engineering
Data Analytics
Warehouse Management
Leadership
Customer Service
Inventory Management
Strategic Planning

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