Jobs in Canada

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Added 3 mins ago
LC
Front End Department Manager Full Time Day
Loblaw Companies Limited
Saskatoon, SK
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 3 mins ago
LC
Natural Foods Assistant Department Manager Full Time Day
Loblaw Companies Limited
Halifax, NS
- Full-time
…products and deals our team members are there to give excellent customer service and memorable experiences. Our Assistant Department Managers are dedicated people leaders who navigate us to…
Added 3 mins ago
LC
Meat/Seafood Department Manager
Loblaw Companies Limited
Windsor, ON
- Full-time
Train and develop department associates in customer service, product knowledge, and merchandising
Added 3 mins ago
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Accounts Receivable Administrator
EllisDon
London, ON
- Full-time
Since the formation of Oxford Builders Supplies in 1960, it has been our goal to provide exceptional customer service and low prices on safe and reliable equipment to the construction…
Added 3 mins ago
NP
Reservations Manager - Full Time
Northland Properties
Halifax, NS
- Full-time
This position will be primarily responsible for managing reservations, working alongside our Events Manager and supporting shifts during the day. This position does require early mornings…
Added 3 mins ago
Bales - Rover (Scale Operator/Traffic Bin Spotter)
Human Resources
Sharon, ON
…point of contact for drivers and customers, providing excellent customer service while maintaining accurate records and compliance with company…
Added 3 mins ago
Markham - Claims & Benefits Administrator
Human Resources
Markham, ON
1-3 years of administrative, coordination, customer service, Human Resources, benefits administration, disability management, occupational health and safety, or related experience.
Added 3 mins ago
SE
HR Specialist
Schneider Electric
Montreal, QC
- Full-time
…phone calls, live chat, tickets, and email, combining a strong customer service mindset with accurate and timely HR case…
Added 3 mins ago
FH
Youth Therapist, Substance Use Services
Fraser Health
Surrey, BC
- Full-time
If you're ready to join a team dedicated to providing care and support, apply now! Together, we can make a significant difference in the lives of individuals and families, empowering them…
Added 3 mins ago
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Senior Water & Wastewater Engineer
Englobe
Regina, SK
- Full-time
Communicate effectively and can lead a high-performing, multi-discipline team through design and contract administration;
Added 3 mins ago
RC
Service Advisor at Hepson Equipment
Reesink Canada
Brandon, MB
- Full-time
The Service Advisor acts as the central communication link between customers, technicians, and the Service Manager, ensuring exceptional customer service, accurate work order processing,…
Added 3 mins ago
WC
Business Development Representative (2026-402-CP)
WoodGreen Community Services
Toronto, ON
- Contract
…with experience in Business to Business(B2B), Software as a Service (B2B SaaS), IT services, or workforce development who understand how to execute outbound prospecting using modern sales…
Added 3 mins ago
TH
Overnight Freight Associate Full Time - 7057 Polo Park
The Home Depot Canada
Winnipeg, MB
- Full-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 3 mins ago
TH
Merchandise Execution Associate Part Time - 7180 Winnipeg North
The Home Depot Canada
Winnipeg, MB
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 3 mins ago
TH
Hardware Sales Associate Part Time - 7170 Lethbrige
The Home Depot Canada
Lethbridge, AB
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 3 mins ago
TH
Overnight Freight Associate Full Time - 7170 Lethbridge
The Home Depot Canada
Lethbridge, AB
- Full-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 3 mins ago
TH
Lot Associate: Part Time - SQUAMISH
The Home Depot Canada
Squamish, BC
- Part-time
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
Added 3 mins ago
TH
Hardware Sales Associate: Part Time - SQUAMISH
The Home Depot Canada
Squamish, BC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 3 mins ago
TH
Head Cashier - Part Time (Carleton Place)
The Home Depot Canada
Carleton Place, ON
- Part-time
…through scheduling and providing first level of escalation for customer…
Added 3 mins ago
MW
Markham - Claims & Benefits Administrator
Miller Waste Systems Inc.
Markham, ON
- Full-time
1-3 years of administrative, coordination, customer service, Human Resources, benefits administration, disability management, occupational health and safety, or related experience.
Added 3 mins ago
AD
Workforce Support (HR) Specialist (12 month contract)
Avery Dennison
Toronto, ON
- $60,000 to $65,000 CAD / week
- Full-time
Main point of contact for employees for HR related inquiries, complaints and customer service (e.g. case management, policy or protocol navigation).
Added 3 mins ago
TH
Flooring Sales Part Time - WOODSTOCK
The Home Depot Canada
Woodstock, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 3 mins ago
OS
Marketing Manager, Growth & Client Engagement
Opensity Solutions
Burlington, ON
- Full-time
The Marketing Manager, Growth & Client Engagement is responsible for developing and executing marketing strategies that support business growth, strengthen client relationships, and…
Added 3 mins ago
TH
Kitchen & Bath Sales Part Time - LONDON N
The Home Depot Canada
London, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 3 mins ago
TH
Plumbing/Electrical Sales Associate: Part Time - COUNTRY HILLS
The Home Depot Canada
Calgary, AB
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…

Amazon

Area Manager II, Canada Operations

Brampton, ON, Canada
Cambridge, ON, Canada
Hamilton, ON, Canada
Ottawa, ON, Canada
St. Thomas, ON, Canada

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Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)

A day in the life
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct planning sessions with your team, coaching them through operational challenges while developing their leadership capabilities. On a typical day, you'll partner cross-functionally with teams such as Quality, HR, and Safety to implement scalable process improvements that could impact 200+ associates across multiple workflows. You'll diagnose root causes of performance gaps using advanced analytics, facilitate alignment meetings with senior leadership on department-level goals, and make data-driven decisions that balance competing priorities. You would leverage your strategic thinking to review department-wide metrics, and plan initiatives that directly impact millions of customer orders while maintaining high levels of engagement, safety, quality, and productivity standards.
Basic Qualifications: - 2+ years of employee and performance management experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- A Bachelor's degree or International Equivalent, OR 2+ years of Amazon (blue badge/FTE) experience, OR 6+ years of Military Experience Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience
- Experience in the management of large teams (50+ members)
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments
- Experience using strong customer service, communication, and interpersonal skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Barrhaven - 75,000.00 - 105,000.00 CAD annually
CAN, ON, Brampton - 75,000.00 - 105,000.00 CAD annually
CAN, ON, Cambridge - 75,000.00 - 105,000.00 CAD annually
CAN, ON, Hamilton - 75,000.00 - 105,000.00 CAD annually
CAN, ON, St. Thomas - 75,000.00 - 105,000.00 CAD annually

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More about this job

Responsibilities

Lead, coach, and motivate hourly associates while managing safety, quality, productivity, attendance, and customer delivery commitments. Analyze operational performance, drive department-level improvements, and collaborate with support teams and senior leaders to meet business objectives.

Requirements

Candidates need at least two years of employee and performance management experience and must be able to work flexible shifts, including weekends, nights, or holidays. They must have a bachelor's degree or international equivalent, at least two years of Amazon blue-badge/FTE experience, or six years of military experience; preferred qualifications include large-team leadership and process-improvement experience.

Skills

Employee Management
Performance Management
Team Leadership
Coaching and Mentoring
Safety Management
Quality Management
Productivity Management
Customer Service
Process Improvement
Lean Six Sigma
Kaizen
Performance Metrics
Data-Driven Decision-Making
Root Cause Analysis
Cross-Functional Collaboration
Communication

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Prescription Coverage
Basic Life Insurance
Accidental Death and Dismemberment Insurance
Deferred Profit Sharing Plan
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

Fulfillment Center
Operations
First Mile
Middle Mile
Last Mile
Hourly Workforce
Employee Management
Performance Management
Safety
Quality Assurance
Productivity
Customer Delivery
Performance Metrics
Process Improvement
Lean Techniques
Lean Six Sigma
Kaizen
Operational Analytics
Root Cause Analysis
Cross-Functional Collaboration
Engineering
Loss Prevention
Human Resources
Supply Chain
Logistics
Manufacturing
Retail
Customer Service

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