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Added 10 mins ago
V
Gestionnaire des opérations éoliennes - Dégélis, QC (Degelis, Quebec, CA, G5T 0C1)
Vestas
Dégelis, QC
- Full-time
Un régime d'épargne-retraite (REER) avec contribution de l'employeur, une assurance-vie et une couverture en cas d'invalidité.
Added 10 mins ago
HI
Risk Analyst
HRbrain Inc.
Toronto, ON
- Full-time
As Senior Analyst, Third Party Risk Reporting & Compliance, you are expected to fully support the Sr. Manager, Reporting & Compliance with comprehensively executing against quarterly…
Added 10 mins ago
Lead Person
Fortrex
Mississauga, ON
Ability to take direction and instruction from manager and be accountable for own actions.
Added 10 mins ago
Site Manager
Fortrex
Mississauga, ON
As a Site Manager II specializing in food processing sanitation, you will lead a dedicated team to ensure rigorous cleanliness and hygiene standards, safeguarding product quality and…
Added 10 mins ago
H
Registered Nurse (RN) – Director of Nursing (DON)
Healthforce
Canada
- $2,487.2 to $2,587.2 USD / week
- Full-time
Quality Improvement: Spearhead patient safety initiatives, incident investigations, quality assurance programs, and staff conflict resolution.
Added 10 mins ago
M
Environmental Services Manager , Senior Living (Contract)
Maquise
Windsor, ON
- Full-time
Complete a monthly summary of the completed Compass Quality Assurance Program and submit to the District Manager, Regional Director, Unit Manager and client.
Added 10 mins ago
T
Program Manager, Carrier Operations & Governance
Twilio
Remote, Canada
- Full-time
- Remote
Join Twilio as a Program Manager, Carrier Operations & Governance - a tech-forward business analyst and program manager within a brand-new function built from the ground up to reshape how…
Added 25 mins ago
CG
Chef Manager
Compass Group Canada
Burnaby, BC
- Full-time
Ensure the unit has strict compliance with the Compass Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
Added 25 mins ago
MI
Twist Operator
Mondelēz International
Toronto, ON · Plant - Bertrand - Toronto, Canada
- Full-time
…ensure that safety processes are observed, and that quality assurance activities are performed. You will take an active role in shutdown maintenance, root-cause analysis, stops reductions…
Added 25 mins ago
GI
Mechanical Field Engineer
Green Infrastructure Partners
Paradise, NL · St. John's, NL · Topsail Rd, Paradise, NL
- Full-time
Coordinate mechanical construction activities from a St. John’s base, reporting to the assigned Project Manager and coordinating daily field priorities with the Site Superintendent.
Added 25 mins ago
CG
Tim Horton's Assistant Manager (18 Month Contract)
Compass Group Canada
Burnaby, BC
- Full-time
Ensures strict compliance of Compass Quality Assurance and Health and Safety Programs.
Added 25 mins ago
DC
Program Leader
Defence Construction Canada
Ottawa, ON
- Full-time
Help the Site Manager develop and manage the financial aspects of the business unit (e.g. prepare and track budget, carry out financial reporting, monitor key performance indicators,…
Added 25 mins ago
FO
Agent(e) des Communications, Adaptation
Federation of Canadian Municipalities
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
…concernant les mesures, les processus et les outils favorisant l’assurance de la qualité, la diffusion efficace des ressources et l’amélioration…
Added 25 mins ago
KA
Senior Contract Administrator
Kasian Architecture Interior Design and Planning
Victoria, BC
- Full-time
Assist the Project Manager in planning the profitable execution of the Construction Administration stage of large and complex projects
Added 25 mins ago
Y
Network Engineer (DNS Migration)
Yochana
Brampton, ON
- Contract
Working experience in End-To-End call flow analysis, service assurance and KPI analysis.
Added 25 mins ago
CG
Chef Manager
Compass Group Canada
North Vancouver, BC
- Full-time
Ensure the unit has strict compliance with the Compass Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
Added 25 mins ago
CG
Environmental Services Manager , Senior Living (Contract)
Compass Group Canada
Windsor, ON
- Full-time
Complete a monthly summary of the completed Compass Quality Assurance Program and submit to the District Manager, Regional Director, Unit Manager and client.
Added 25 mins ago
CG
Food Service Supervisor
Compass Group Canada
Toronto, ON
- Full-time
Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
Added 25 mins ago
CL
Quality Assurance - Quality Compliance Coordinator
Cosmetica Laboratories Inc
Toronto, ON · Scarborough, ON
- Full-time
Tracks training status in QMS and coordinate with area Manager, if any concern impacting completion by due date; may assist in evaluation of training gaps in other departments and work with…
Added 25 mins ago
CG
Chef Manager
Compass Group Canada
Burnaby, BC
- Full-time
Ensure the unit has strict compliance with the Compass Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
Added 40 mins ago
H
Principal Program Manager
HDR
Burlington, ON · Kingston, ON · Ottawa, ON · Richmond Hill, ON · Toronto, ON
- Full-time
In the role of a Principal Program Manager, we'll count on you to:
Added 40 mins ago
S
Laboratory Manager
SGS
Montreal, QC
- Full-time
The focus of the job description and responsibilities presented below is to outline all of the Laboratory Manager’s operational responsibilities for SGS Canada’s Oil, Gas and Chemicals…
Added 40 mins ago
RB
Production Supervisor
Red Bull
Chilliwack, BC
- Full-time
Reporting to the Production Manager, the Production Supervisor is responsible for supervising daily production activities and ensuring manufacturing operations are performed safely,…
Added 40 mins ago
H
Food Service Supervisor
Havergal
Toronto, ON
- Full-time
Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
Added 55 mins ago
H
Principal Program Manager
HDR
Toronto, ON
- Full-time
In the role of a Principal Program Manager, we'll count on you to:

Amazon

Area Manager II, Canada Operations

Brampton, ON, Canada
Cambridge, ON, Canada
Hamilton, ON, Canada
Ottawa, ON, Canada
St. Thomas, ON, Canada

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Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)

A day in the life
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct planning sessions with your team, coaching them through operational challenges while developing their leadership capabilities. On a typical day, you'll partner cross-functionally with teams such as Quality, HR, and Safety to implement scalable process improvements that could impact 200+ associates across multiple workflows. You'll diagnose root causes of performance gaps using advanced analytics, facilitate alignment meetings with senior leadership on department-level goals, and make data-driven decisions that balance competing priorities. You would leverage your strategic thinking to review department-wide metrics, and plan initiatives that directly impact millions of customer orders while maintaining high levels of engagement, safety, quality, and productivity standards.
Basic Qualifications: - 2+ years of employee and performance management experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- A Bachelor's degree or International Equivalent, OR 2+ years of Amazon (blue badge/FTE) experience, OR 6+ years of Military Experience Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience
- Experience in the management of large teams (50+ members)
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments
- Experience using strong customer service, communication, and interpersonal skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Barrhaven - 75,000.00 - 105,000.00 CAD annually
CAN, ON, Brampton - 75,000.00 - 105,000.00 CAD annually
CAN, ON, Cambridge - 75,000.00 - 105,000.00 CAD annually
CAN, ON, Hamilton - 75,000.00 - 105,000.00 CAD annually
CAN, ON, St. Thomas - 75,000.00 - 105,000.00 CAD annually

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More about this job

Responsibilities

Lead, coach, and motivate hourly associates while managing safety, quality, productivity, attendance, and customer delivery commitments. Analyze operational performance, drive department-level improvements, and collaborate with support teams and senior leaders to meet business objectives.

Requirements

Candidates need at least two years of employee and performance management experience and must be able to work flexible shifts, including weekends, nights, or holidays. They must have a bachelor's degree or international equivalent, at least two years of Amazon blue-badge/FTE experience, or six years of military experience; preferred qualifications include large-team leadership and process-improvement experience.

Skills

Employee Management
Performance Management
Team Leadership
Coaching and Mentoring
Safety Management
Quality Management
Productivity Management
Customer Service
Process Improvement
Lean Six Sigma
Kaizen
Performance Metrics
Data-Driven Decision-Making
Root Cause Analysis
Cross-Functional Collaboration
Communication

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Prescription Coverage
Basic Life Insurance
Accidental Death and Dismemberment Insurance
Deferred Profit Sharing Plan
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

Fulfillment Center
Operations
First Mile
Middle Mile
Last Mile
Hourly Workforce
Employee Management
Performance Management
Safety
Quality Assurance
Productivity
Customer Delivery
Performance Metrics
Process Improvement
Lean Techniques
Lean Six Sigma
Kaizen
Operational Analytics
Root Cause Analysis
Cross-Functional Collaboration
Engineering
Loss Prevention
Human Resources
Supply Chain
Logistics
Manufacturing
Retail
Customer Service

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