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Added 6 mins ago
R
Business Analyst - Non-Technical
Raise
Calgary, AB
- Full-time
The main function of a Business Analyst - Non-Technical is to maintain vendor relationships for non-IT projects or filling organizational roles above an administrative level, but below a…
Added 6 mins ago
L
5794 - 3rd Key
Lids
Timmins, ON
- $18.45 USD / hour
- Part-time
…We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities,…
Added 6 mins ago
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Bilingual Lease Analyst (FR/ENG)
BGIS
Toronto, ON
- Full-time
Supports the Property Manager in operational issues
Added 6 mins ago
KS
Marketing Manager, Growth & Client Engagement
K2 Services
Corporate Canada Eastern Office
- Full-time
The Marketing Manager, Growth & Client Engagement is responsible for developing and executing marketing strategies that support business growth, strengthen client relationships, and…
Added 6 mins ago
NA
Data and Insights Analyst
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
The role of a Data & Insight Analyst will support and report to the Manager, Data & Insights. The Data & Insight Analyst works with other members of the team to provide business…
Added 6 mins ago
Software Engineer, Backend
Lyft
Toronto, ON
…shipping production code that impacts systems across the entire…
Added 6 mins ago
RA
IT Project Manager / Scrum Master – Platform Transformation
Recrute Action
Toronto, ON · Waterloo, Toronto, Ontario
- Contract
Partner with the Product Owner, business stakeholders, technology teams, architects, vendors, and other delivery partners to coordinate priorities and maintain delivery alignment.
Added 6 mins ago
BO
Senior Security Analyst
Bank of Canada
Ottawa, ON
- Temporary
…decisions, working alongside Screening Analysts and the Screening Manager. You will also support Threat Monitoring and incident response when demand…
Added 6 mins ago
FO
Agent(e) des Communications, Adaptation
Federation of Canadian Municipalities
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
Assesses the quality of existing communications vehicles and the efficiency of document development processes among FCM business units and with external suppliers, and recommends to manager…
Added 6 mins ago
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Director of Product Marketing (Hybrid)
Homebase
Toronto, ON
- $200,000 to $260,000 USD / year
- Full-time
As our Director of Product Marketing, you will own how Homebase wins small business owners. That means the story we tell, how we price and package, which industries we go after, and what…
Added 6 mins ago
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Senior Manager - SAP FICO/ Record To Report
ClifyX
Toronto, ON
- Full-time
As a Senior Manager, you'll assist in developing applicable methodologies, tools, approaches, points of view, thought leadership and accelerators to differentiate client in the ERP advisory…
Added 6 mins ago
K
Business Analyst
Kelly
Calgary, AB
- Contract
We are looking for a Business Analyst – Non-Technical to join a team in Calgary on a contract basis. In this role, you will maintain vendor relationships for non-IT projects and fill…
Added 21 mins ago
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Principal Program Manager
HDR
Burlington, ON · Kingston, ON · Ottawa, ON · Richmond Hill, ON · Toronto, ON
- Full-time
We believe water is more than a resource, it's a shared responsibility. As part of our Water Business Group, you’ll help shape how communities manage water for generations to come. From…
Added 21 mins ago
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Business Intelligence Specialist
ABB
Milton, ON
- Full-time
Diploma or degree in Business, Marketing, Analytics, Finance, or a related field, with 3 to 5+ years of experience in business intelligence, marketing operations, sales operations, business…
Added 21 mins ago
TC
Human Resources Operations Advisor
The Corporation of The City of Victoria
Victoria, BC
- Other
Reporting to the Manager, Human Resources, the Human Resources Operations Advisor is a key member of the People and Culture team and is responsible for providing portfolio-based operational…
Added 36 mins ago
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Senior Analyst, Investment Platforms
BMO
Toronto, ON · FCP
- Full-time
Designs, develops, tests, implements, measures and manages processes. Ensures that process design reflects current business strategy and business/stakeholder requirements and supports the…
Added 36 mins ago
B
Analyst, Investment Platforms
BMO
Toronto, ON · FCP
- Full-time
Designs, develops, tests, implements, measures and manages processes. Ensures that process design reflects current business strategy and business/stakeholder requirements and supports the…
Added 36 mins ago
ES
Senior Business Analyst
eHealth Saskatchewan
SK · Saskatchewan
- $45.73 to $55.64 CAD / hour
- Full-time
Reporting to the Manager, Business Application Services, you will:
Added 36 mins ago
TU
Communications Specialist
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
Added 36 mins ago
MB
Social Media Specialist
Maison Birks
Montreal, QC
- Full-time
Establish annual social media objectives and KPIs in collaboration with the Digital Marketing Manager, aligned with brand and business priorities.
Added 36 mins ago
HI
Intermediate Data Analyst
HRbrain Inc.
Toronto, ON
- Full-time
Bachelor’s degree in Business Administration, Data Analytics, Computer Science, or related field.
Added 36 mins ago
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7724 - Store Manager (H)
Lids
Charlottetown, PE
- $20 to $22 USD / hour
- Full-time
Manage business disruptions and provide operational continuity (e.g., store closures, employee absenteeism, schedule/wages, operating hours impact, etc.)
Added 36 mins ago
SC
Cash Management Analyst
SPECTRAFORCE Canada
Toronto, ON · Greater Toronto Area, Canada
- Contract
Manage and resolve day to day issues specific to cash management including resolving complex internal business partner, escalating more complex issues to the manager if necessary.
Added 36 mins ago
O
Lead Revenue Operations Analyst
OpenText
Waterloo, ON
- Full-time
…acting as a key financial partner focused on adding value to the business. This position reports to the Manager, Revenue Operations, and will be responsible for supporting revenue…
Added 36 mins ago
SP
Product Manager - License and Entitlement Operations
Salesforce Partner Canada
Toronto, ON
- Full-time
…Management, Engineering, Finance, and Sales Operations, and your business requirements will influence the roadmap for our provisioning systems. This is a hybrid role with three days in…

Amazon

Area Manager II, Canada Operations

Brampton, ON, Canada
Cambridge, ON, Canada
Hamilton, ON, Canada
Ottawa, ON, Canada
St. Thomas, ON, Canada

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Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)

A day in the life
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct planning sessions with your team, coaching them through operational challenges while developing their leadership capabilities. On a typical day, you'll partner cross-functionally with teams such as Quality, HR, and Safety to implement scalable process improvements that could impact 200+ associates across multiple workflows. You'll diagnose root causes of performance gaps using advanced analytics, facilitate alignment meetings with senior leadership on department-level goals, and make data-driven decisions that balance competing priorities. You would leverage your strategic thinking to review department-wide metrics, and plan initiatives that directly impact millions of customer orders while maintaining high levels of engagement, safety, quality, and productivity standards.
Basic Qualifications: - 2+ years of employee and performance management experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- A Bachelor's degree or International Equivalent, OR 2+ years of Amazon (blue badge/FTE) experience, OR 6+ years of Military Experience Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience
- Experience in the management of large teams (50+ members)
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments
- Experience using strong customer service, communication, and interpersonal skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Barrhaven - 75,000.00 - 105,000.00 CAD annually
CAN, ON, Brampton - 75,000.00 - 105,000.00 CAD annually
CAN, ON, Cambridge - 75,000.00 - 105,000.00 CAD annually
CAN, ON, Hamilton - 75,000.00 - 105,000.00 CAD annually
CAN, ON, St. Thomas - 75,000.00 - 105,000.00 CAD annually

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More about this job

Responsibilities

Lead, coach, and motivate hourly associates while managing safety, quality, productivity, attendance, and customer delivery commitments. Analyze operational performance, drive department-level improvements, and collaborate with support teams and senior leaders to meet business objectives.

Requirements

Candidates need at least two years of employee and performance management experience and must be able to work flexible shifts, including weekends, nights, or holidays. They must have a bachelor's degree or international equivalent, at least two years of Amazon blue-badge/FTE experience, or six years of military experience; preferred qualifications include large-team leadership and process-improvement experience.

Skills

Employee Management
Performance Management
Team Leadership
Coaching and Mentoring
Safety Management
Quality Management
Productivity Management
Customer Service
Process Improvement
Lean Six Sigma
Kaizen
Performance Metrics
Data-Driven Decision-Making
Root Cause Analysis
Cross-Functional Collaboration
Communication

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Prescription Coverage
Basic Life Insurance
Accidental Death and Dismemberment Insurance
Deferred Profit Sharing Plan
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

Fulfillment Center
Operations
First Mile
Middle Mile
Last Mile
Hourly Workforce
Employee Management
Performance Management
Safety
Quality Assurance
Productivity
Customer Delivery
Performance Metrics
Process Improvement
Lean Techniques
Lean Six Sigma
Kaizen
Operational Analytics
Root Cause Analysis
Cross-Functional Collaboration
Engineering
Loss Prevention
Human Resources
Supply Chain
Logistics
Manufacturing
Retail
Customer Service

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