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Added 12 mins ago
Senior Supply Chain Analyst
Freedom Mobile
North Vancouver, BC
Reporting to the Senior Manager, Wireless Network Supply Chain Operations, the Supply Chain Analyst - Data & Analytics contributes to improving operational performance by developing…
Added 12 mins ago
Senior Sales Manager - CONFIDENTIAL
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
Manage working relationships with all internal support departments (ie. logistics, operations, COM, POM) through regular touch bases.
Added 12 mins ago
Area Studies Manager
University of Toronto
Toronto, ON
The Area Studies Manager is responsible for providing comprehensive operational, project and administrative support to the directors and affiliated faculty of the Munk School’s Area Studies…
Added 27 mins ago
SS
Commandant·e de réponse aux incidents cyber / Cyber Incident Response Commander
Sopra Steria
Montreal, QC
- Full-time
…of one of our major clients, a global leader in shipping and logistics. This is a permanent, full-time position with Sopra Steria, embedded in our client’s team. Reporting to the Incident…
Added 28 mins ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
The Manager, Supply Chain Analytics & Innovation reports to the Senior Director, Supply Chain Operations and partners with Supply Chain leaders to identify, design and implement…
Added 28 mins ago
DL
Apply Operations Assistant
DynaIndustrial LP
Saskatoon, SK
- Full-time
This position will work closely with our Operations Manager, Shop Managers, Quality Control, and our Office Administrator. A major part of the role will involve working in our ERP system,…
Added 28 mins ago
AK
Officer, Procurement
Aga Khan Museum
Toronto, ON
- Full-time
Reporting to the Manager, Procurement Services, the Officer, Procurement plays a key role in supporting the organization's procurement operations by coordinating purchasing activities,…
Added 28 mins ago
SS
Manager, Customer Service & Order Management - Food Industry
Summit Search Group
Toronto, ON · Etobicoke, ON
- $100,000 to $120,000 CAD / year
- Full-time
…question or complaint, and works directly with production, logistics and warehousing to get every order made and out the door on time. You will sit at the centre of Sales, Finance and…
Added 42 mins ago
YI
General Technician
Young Innovations
Brantford, ON
- Other
Reports to the Maintenance Manager. Works closely with the warehouse and production departments and the management team. This role has no direct reports.
Added 42 mins ago
Delivery Driver
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Regina, SK
Delivery Route Operations and Safety Procedures
Added 42 mins ago
Warehouse Supervisor - Price Electronics
Price Industries Limited
Winnipeg, MB
Actively contribute as a member of the leadership team by collaborating with team members to enhance warehouse operations, while promoting productivity, quality and safety throughout the…
Added 42 mins ago
MS
PT Merchandise Manager
Michaels Stores
Calgary, AB
- Part-time
Store - CAL-SIGNAL HILL, ABThe Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This…
Added 42 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Rothesay, NB
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 42 mins ago
TS
Truck Driver
The Salvation Army Canada and Bermuda Territory
Dartmouth, NS · Halifax, NS
- Full-time
Added 42 mins ago
K
Manager, Supply Chain Transformation
KPMG
Montreal, QC
- Full-time
We are looking for a Manager to join our Supply Chain Transformation team to lead transformation programs aimed at rethinking supply chain planning processes, operational models, and…
Added 42 mins ago
ST
Field Technician
Steelhaus Tryton Canada
Fort St. John, BC
- Full-time
Reporting to the Station Manager, the Field Technician with Steelhaus Tryton Canada is responsible for the operation, maintenance, and execution of assigned field operations and…
Added 57 mins ago
CH
Administrateur de bureau
Cardinal Health
Dorval, QC · Canada-Dorval
- Full-time
Relevant du directrice, Opérations, le candidat idéal travaillera en étroite collaboration avec les autres membres de l’équipe afin de les soutenir dans divers projets en cours et activités…
Added 57 mins ago
W
(CAN) Leader de nuit
Walmart
Levis, QC
- Full-time
Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role, you lead and…
Added 57 mins ago
W
(CAN) Overnight Lead Department Manager
Walmart
Williams Lake, BC
- Full-time
Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role, you lead and…
Added 57 mins ago
W
(CAN) Directs Store Delivery Associate
Walmart
Edmonton, AB
- Part-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 57 mins ago
W
(CAN) OMNI Assistant Manager
Walmart
Slave Lake, AB
- Full-time
To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.
Added 57 mins ago
LC
NOFRILLS District Manager, Non-GTA (North)
Loblaw Companies Limited
Brampton, ON
- Full-time
Reporting directly to the Vice President, Operations You will provide coaching and mentoring to Store Leadership Teams in a way that fosters a culture reflective of our CORE Values of Care,…
Added 57 mins ago
FLEET COORDINATOR
AFD Petroleum
Edmonton, AB
…service our customers receive. Reporting to our Transportation Manager, you’ll work closely with our Logistics and Area Managers, Dispatch Administrators, drivers, Shop, and Sales…
Added 58 mins ago
I
Retail Operations Manager
IKEA
Toronto, ON
- Full-time
- Minimum 3 years of experience in retail, operations, logistics, merchandising, home furnishings, or a related customer-focused environment, with proven experience leading, coaching,…
Added 1 hour ago
TH
Asset Protection Specialist: Full Time- Vancouver Terminal
The Home Depot
Vancouver, BC
- Full-time
· Familiarity with retail operations and shrink prevention.

Amazon

Area Manager II, Canada Operations

Brampton, ON, Canada
Cambridge, ON, Canada
Hamilton, ON, Canada
Ottawa, ON, Canada
St. Thomas, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)

A day in the life
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct planning sessions with your team, coaching them through operational challenges while developing their leadership capabilities. On a typical day, you'll partner cross-functionally with teams such as Quality, HR, and Safety to implement scalable process improvements that could impact 200+ associates across multiple workflows. You'll diagnose root causes of performance gaps using advanced analytics, facilitate alignment meetings with senior leadership on department-level goals, and make data-driven decisions that balance competing priorities. You would leverage your strategic thinking to review department-wide metrics, and plan initiatives that directly impact millions of customer orders while maintaining high levels of engagement, safety, quality, and productivity standards.
Basic Qualifications: - 2+ years of employee and performance management experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- A Bachelor's degree or International Equivalent, OR 2+ years of Amazon (blue badge/FTE) experience, OR 6+ years of Military Experience Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience
- Experience in the management of large teams (50+ members)
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments
- Experience using strong customer service, communication, and interpersonal skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Barrhaven - 75,000.00 - 105,000.00 CAD annually
CAN, ON, Brampton - 75,000.00 - 105,000.00 CAD annually
CAN, ON, Cambridge - 75,000.00 - 105,000.00 CAD annually
CAN, ON, Hamilton - 75,000.00 - 105,000.00 CAD annually
CAN, ON, St. Thomas - 75,000.00 - 105,000.00 CAD annually

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More about this job

Responsibilities

Lead, coach, and motivate hourly associates while managing safety, quality, productivity, attendance, and customer delivery commitments. Analyze operational performance, drive department-level improvements, and collaborate with support teams and senior leaders to meet business objectives.

Requirements

Candidates need at least two years of employee and performance management experience and must be able to work flexible shifts, including weekends, nights, or holidays. They must have a bachelor's degree or international equivalent, at least two years of Amazon blue-badge/FTE experience, or six years of military experience; preferred qualifications include large-team leadership and process-improvement experience.

Skills

Employee Management
Performance Management
Team Leadership
Coaching and Mentoring
Safety Management
Quality Management
Productivity Management
Customer Service
Process Improvement
Lean Six Sigma
Kaizen
Performance Metrics
Data-Driven Decision-Making
Root Cause Analysis
Cross-Functional Collaboration
Communication

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Prescription Coverage
Basic Life Insurance
Accidental Death and Dismemberment Insurance
Deferred Profit Sharing Plan
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

Fulfillment Center
Operations
First Mile
Middle Mile
Last Mile
Hourly Workforce
Employee Management
Performance Management
Safety
Quality Assurance
Productivity
Customer Delivery
Performance Metrics
Process Improvement
Lean Techniques
Lean Six Sigma
Kaizen
Operational Analytics
Root Cause Analysis
Cross-Functional Collaboration
Engineering
Loss Prevention
Human Resources
Supply Chain
Logistics
Manufacturing
Retail
Customer Service

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