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Added 1 min ago
GD
COMBO - Team Leader PT - Tsawwassen Mills
Groupe Dynamite, Inc Garage
Tsawwassen, BC
- Part-time
1 year of experience as a team lead, preferably in a retail environment
Added 1 min ago
GD
COMBO - Team Leader FT - Tsawwassen Mills
Groupe Dynamite, Inc Garage
Tsawwassen, BC
- Part-time
1 year of experience as a team lead, preferably in a retail environment
Added 16 mins ago
SC
shift supervisor - Store# 71789, 326 KING STREET WEST
Starbucks Coffee Company
Toronto, ON
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 25 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
North Bay, ON
- Contract
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 25 mins ago
WC
overnight lead department manager
Walmart Canada
Saskatoon, SK
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 25 mins ago
WC
(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Pointe-Claire, QC
- Contract
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 25 mins ago
W
overnight lead department manager
Walmart
Saskatoon, SK
- Full-time
Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role, you lead and…
Added 25 mins ago
LC
Front End Department Manager Full Time Day
Loblaw Companies Limited
Okotoks, AB
- Full-time
- Previous management experience in retail or food services
Added 1 hour ago
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Operational Technology Cybersecurity Lead
BGIS
Toronto, ON
- Full-time
BGIS is seeking an Operational Technology (OT) Cybersecurity Lead to champion cybersecurity governance, risk management and operational security for client-facing Smart Building and OT…
Added 1 hour ago
IB
Customer Experience Leader / Responsable de l’expérience en magasin
Indigo Books & Music
Laval, QC
- Full-time
Le responsable de l’expérience en magasin dirige l’exécution des priorités d’Indigo axées sur la clientèle. Il veille à ce que le magasin offre une expérience pertinente à l’échelle locale…
Added 1 hour ago
Key Holder - The Cosmetics Company Store - Temp PT - Cookstown Tanger, Cookstown, ON
ELC Beauty LLC
Cookstown, ON
You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing…
Added 1 hour ago
SB
Sales Specialist | Photography Studio | $67,000–$75,000
Studio Belle
Calgary, AB
- Full-time
This is not just booking role, and it is not a retail role. It is the most important relationship in a client's Studio Belle journey, held by one person from beginning to end.
Added 1 hour ago
I
Customer Experience Leader / Responsable de l’expérience en magasin
Indigo
Laval, QC
- $18 to $21.4 CAD / hour
- Full-time
Le responsable de l’expérience en magasin dirige l’exécution des priorités d’Indigo axées sur la clientèle. Il veille à ce que le magasin offre une expérience pertinente à l’échelle locale…
Added 2 hours ago
W
(CAN) Front End Checkout Team Associate
Walmart
North Bay, ON
- Part-time
To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 2 hours ago
SC
shift supervisor - Store# 60968, 14980 YONGE STREET
Starbucks Coffee Company
Aurora, ON
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 2 hours ago
LC
Assistant Gérant/Superviseur temps partiel jour
Loblaw Companies Limited
Montreal, QC
- Part-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added 2 hours ago
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Guest Experience Lead | Promenades St-Bruno
lululemon
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- Full-time
The Guest Experience Lead is responsible for ensuring all guests (i.e., customers) receive a quality in-store experience. They do this by overseeing or providing technical product education…
Added 2 hours ago
NF
Produce Department Manager Part Time Day
No Frills
Thunder Bay, ON
- Part-time
Previous management experience in retail or food services
Added 2 hours ago
LC
Pharmacist, Hourly Part Time Evening
Loblaw Companies Limited
Calgary, AB
- Part-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 3 hours ago
SD
Pharmacist, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Brandon, MB
- Full-time
Proven ability to drive and build the business, lead by example and support enterprise programs
Added 3 hours ago
LC
Produce Department Manager Part Time Day
Loblaw Companies Limited
Thunder Bay, ON
- Part-time
- Previous management experience in retail or food services
Added 3 hours ago
TH
Head Cashier Part-Time - 7258 Lloydminster
The Home Depot
Lloydminster, SK
- Part-time
1 to 2 years Retail or Cash experience an asset
Added 3 hours ago
I
Sales And Branding Specialist
INDI&I
Markham, ON
- Full-time
Experience in branding, marketing, or retail sales is an asset, but not a must.
Added 4 hours ago
T
TikTok Commerce - Strategy and Analytics Manager
TikTok
Toronto, ON
- Full-time
…ideal platform to deliver a brand new and exciting shopping experience to our users. TikTok is already the place where trends first surface, and where brands, creators, and consumers are…
Added 4 hours ago
T
TikTok Commerce - Creator Manager
TikTok
Toronto, ON
- Full-time
…ideal platform to deliver a brand new and exciting shopping experience to our users. TikTok is already the place where trends first surface, and where brands, creators, and consumers are…

Amazon

Area Manager II, YHM1

Hamilton, ON, Canada

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Job details

Posting language: English
Posted: Sep 18, 2026

Original job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)

A day in the life
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct planning sessions with your team, coaching them through operational challenges while developing their leadership capabilities. On a typical day, you'll partner cross-functionally with teams such as Quality, HR, and Safety to implement scalable process improvements that could impact 200+ associates across multiple workflows. You'll diagnose root causes of performance gaps using advanced analytics, facilitate alignment meetings with senior leadership on department-level goals, and make data-driven decisions that balance competing priorities. You would leverage your strategic thinking to review department-wide metrics, and plan initiatives that directly impact millions of customer orders while maintaining high levels of engagement, safety, quality, and productivity standards.
Basic Qualifications: - 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience
- Experience in the management of large teams (50+ members)
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments
- Experience using strong customer service, communication, and interpersonal skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Hamilton - 75,000.00 - 105,000.00 CAD annually

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More about this job

Responsibilities

Lead and mentor a team of hourly associates to ensure safety, quality, and productivity standards are met within the fulfillment center. Collaborate cross-functionally with departments like HR, Safety, and Engineering to implement process improvements and achieve business objectives.

Requirements

Requires at least 2 years of employee and performance management experience along with a bachelor's degree or equivalent professional experience. Candidates must be able to work a flexible schedule including weekends, nights, and holidays in a physically demanding environment.

Skills

Performance management
Leadership
Operations management
Process improvement
Lean Six Sigma
Kaizen
Data-driven decision making
Strategic planning
Team mentoring
Safety management
Quality assurance
Supply chain management
Logistics
Communication skills
Interpersonal skills
Analytical skills

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred Profit Sharing Plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Operations
Fulfillment center
Logistics
Supply chain
Performance management
Lean Six Sigma
Kaizen
Process improvement
Safety
Quality assurance
Data analytics
Leadership
Mentoring
Strategic planning
Warehouse management
Inventory management
Cross-functional collaboration
Customer service
Distribution
Manufacturing

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