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Added 4 mins ago
SS
Dietary Aide - Temporary Full Time
Sienna Senior Living
Gravenhurst, ON
- Full-time
· You are detailed-oriented coupled with strong customer service skills enabling you to effectively communicate with residents and staff
Added 4 mins ago
TA
SALES LEAD - FULL TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
St. John's, NL
- Full-time
Reporting to the Store Manager, the Sales Lead plays a key role in driving results and supporting the team. You lead by example by helping hit sales targets, coaching associates, and making…
Added 4 mins ago
GF
Lead, Finance - Division
Gordon Food Service
AB · Edmonton-Alberta-EDM
- Full-time
This Divisional Finance Lead role at Gordon Food Service acts as a strategic business partner to divisional leadership, driving financial planning, operational efficiency, and profitability…
Added 4 mins ago
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General Manager
Chipotle
Sherwood Park, AB
- Full-time
…day, and we need leaders to grow with us! Our General Managers lead from the front and in this role, you’ll hire and develop great people, build a winning culture, and run a strong…
Added 4 mins ago
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Implementation Specialist
Citylitics
Remote, Canada
- $75,000 to $80,000 CAD / year
- Full-time
- Remote
Lead CRM integrations end to end: scope requirements, map fields with the customer, test, and resolve issues with their IT team or CRM partner.
Added 4 mins ago
Senior Project Manager
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Lead the planning and delivery of strategic business initiatives from concept through implementation and benefit realization.
Added 4 mins ago
Assistant Branch Manager
Money Mart
Toronto, ON
Assistant Branch Managers help the Branch Manager lead the day-to-day success of a Money Mart branch while staying hands-on with customer service, sales, financial service transactions,…
Added 4 mins ago
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Pharmacist, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Belleville, ON
- Full-time
Commitment to providing exceptional customer service
Added 4 mins ago
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Automotive General Office Assistant
UPS Supply Chain Solutions
Toronto, ON · CA - TORONTO HUB (ONTOR)
- Full-time
Available to work 5 days per week
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(CAN) Fashion Team Lead
Walmart
Surrey, BC
- Full-time
…associates through teaching and training. Ensures a high level of customer service while ensuring task…
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Contract Administrator
SYSTRA
Toronto, ON
- Full-time
¢ Responsible to the Lead administrator or Commercial Manager for relevant commercial/ contract administration/ cost aspects of the project.
Added 18 mins ago
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Assistant Branch Manager - Office 1640
LendDirect
Sarnia, ON
- Full-time
Lead by Example: Set a positive standard for customer service and sales, addressing customer concerns with empathy and professionalism.
Added 18 mins ago
EM
Automotive Detailer - Car Washer - Billy Bishop Airport Toronto
Enterprise Mobility
Toronto, ON
- $18.25 CAD / hour
- Full-time
…the industry. As an Auto Detailer and Car Washer, you will lead our commitment to exceptional cleaning practices, exceeding standard protocols to ensure the health and safety of…
Added 18 mins ago
YO
Cleaner Housekeeper Facilities
YMCA of Greater Toronto
Markham, ON
- Full-time
Provide a high standard of customer service to all participants following SAM standards and other guidelines set from time to time.
Added 18 mins ago
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Team Lead (Full time) - PENN
Reitmans (Canada) Ltée/Ltd
St. John's, NL
- Full-time
As a Team Lead, you will collaborate with the management team to keep operations running smoothly and inspire the team to deliver an outstanding customer experience. With your leadership,…
Added 19 mins ago
Principal Technical Customer Manager - FSI
Qualtrics
Toronto, ON
You will find success by blending exceptional customer and project management skills with a focus on technical platform adoption, renewals, and expansion. You will lead project teams to…
Added 19 mins ago
Analyst, Technical Customer Manager - FSI
Qualtrics
Toronto, ON
You will find success by blending exceptional customer and project management skills with a focus on technical platform adoption, renewals, and expansion. You will lead project teams to…
Added 19 mins ago
RM
Steward - Vancouver (Seasonal Full Time, March to October)
Rocky Mountaineer
Vancouver, BC
- Full-time
Able to travel away from your home and family life for up to four days per week, including working weekends
Added 19 mins ago
RM
Onboard Galley Attendant - Vancouver (Seasonal Full Time, March to October)
Rocky Mountaineer
Vancouver, BC
- Full-time
Able to travel away from your home and family life for up to four days per week, including working weekends
Added 19 mins ago
RM
Line Cook - Vancouver (Seasonal Full Time, March to October)
Rocky Mountaineer
Vancouver, BC
- Full-time
Able to travel away from your home and family life for up to four days per week, including working weekends
Added 19 mins ago
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Transload Operator
Cando Rail & Terminals
Milton, ON · HORNBY, ON
- Full-time
Actively participating with the team and providing excellent customer service while promoting a superior company image
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Assistant Manager, SFU Tim Hortons, Burnaby
Havergal
Burnaby, BC
- Full-time
Lead by example to provide outstanding customer service, resolve customer concerns, build positive relationships, and continuously improve the overall customer experience.
Added 19 mins ago
CC
Catering Manager Full Time
Compass Canada
Ottawa, ON
- Full-time
Must have flexible schedule to work nights, weekends, and holidays
Added 19 mins ago
AF
Assistant Branch Manager - Office 1640
Attain Finance
Sarnia, ON
- Full-time
Lead by Example: Set a positive standard for customer service and sales, addressing customer concerns with empathy and professionalism.
Added 19 mins ago
Area Manager II, YHM2
Amazon
Cambridge, ON
…to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly…

Amazon

Area Manager II, YHM2

Cambridge, ON, Canada

Apply on amazon.jobs About employer

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Job details

Posting language: English
Posted: Nov 13, 2026

Original job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)

A day in the life
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct planning sessions with your team, coaching them through operational challenges while developing their leadership capabilities. On a typical day, you'll partner cross-functionally with teams such as Quality, HR, and Safety to implement scalable process improvements that could impact 200+ associates across multiple workflows. You'll diagnose root causes of performance gaps using advanced analytics, facilitate alignment meetings with senior leadership on department-level goals, and make data-driven decisions that balance competing priorities. You would leverage your strategic thinking to review department-wide metrics, and plan initiatives that directly impact millions of customer orders while maintaining high levels of engagement, safety, quality, and productivity standards. Basic Qualifications: - 2+ years of employee and performance management experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- A Bachelor's degree or International Equivalent, OR 2+ years of Amazon (blue badge/FTE) experience, OR 6+ years of Military Experience Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience
- Experience using strong customer service, communication, and interpersonal skills
- Experience in the management of large teams (50+ members)
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Cambridge - 75,000.00 - 105,000.00 CAD annually

Apply on amazon.jobs About employer

More about this job

Responsibilities

Lead and mentor a team of hourly associates to ensure safety, quality, and productivity standards are met within the fulfillment center. Collaborate with cross-functional teams to implement process improvements and drive operational excellence across multiple workflows.

Requirements

Requires at least 2 years of employee and performance management experience along with a Bachelor's degree or equivalent professional experience. Candidates must be able to work a flexible schedule including weekends, nights, and holidays in an on-site environment.

Skills

Performance management
Team leadership
Operations management
Safety management
Process improvement
Lean Six Sigma
Kaizen
Data-driven decision making
Strategic planning
Cross-functional collaboration
Mentoring
Supply chain management
Logistics
Analytical skills
Customer service

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Operations
Logistics
Fulfillment center
Area manager
Performance management
Lean Six Sigma
Kaizen
Supply chain
Safety
Quality assurance
Data analytics
Leadership
Process improvement
Inventory management
Warehouse operations
Customer service
Strategic planning
Team management
Manufacturing
Distribution

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Jobs in Canada