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Added 12 mins ago
BG
Représentant·e pièces et service | Heavy Equipment Parts & Service Advisor (CSA)
Brandt Group of Companies
Laval, QC
- Full-time
Aider le personnel du comptoir des pièces pour les soumissions, les commandes, les livraisons, les retours et le contrôle des stocks afin de soutenir des opérations fluides.
Added 12 mins ago
AR
General Manager
Aramark Remote Workplace Services Ltd
AB · Alberta, Canada
- Full-time
ARAMARK Remote Workplace Services is growing and seeking an experienced General Manager to support our remote lodge operations across Canada. We call it hospitality. You call it home.…
Added 12 mins ago
TS
Store Associate
The Salvation Army in Canada
Toronto, ON
- Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 12 mins ago
TS
Store Associate
The Salvation Army in Canada
Calgary, AB
- Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 12 mins ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Reporting to the Restaurant Manager is responsible to provide leadership with the team and takes ownership of daily operations. The ability to react to situations that need a sense of…
Added 12 mins ago
TS
Shift Supervisor
The Salvation Army in Canada
Calgary, AB
- Full-time
The role operationally supports the Store Manager in overseeing daily routine tasks to provide uninterrupted service in various aspects of the Thrift Store activities. Otherwise, this role…
Added 12 mins ago
TS
Store Associate
The Salvation Army in Canada
Calgary, AB
- Full-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 12 mins ago
L
5726 - Assistant Store Manager FT
Lids
Sudbury, ON · Greater Sudbury, ON
- $20 USD / hour
- Full-time
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Added 12 mins ago
TS
Store Associate
The Salvation Army in Canada
Thunder Bay, ON
- Full-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 12 mins ago
TS
Store Associate
The Salvation Army in Canada
Thunder Bay, ON
- Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 12 mins ago
SM
Warehouse Associate
Swish Maintenance Limited
Barrie, ON
- Full-time
…responsible solutions tailored to our customers’ needs. Our product and service categories include: Hand Hygiene, Surface Disinfecting, Kitchen, Laundry & Warewash, Floor Care & Matting,…
Added 13 mins ago
SS
Security Systems Installation Coordinator
Spotter Security
ON · Markham, Ontario
- Full-time
…from our office five days a week, report to the Installation Manager, and help keep projects moving from planning through installation. You should be comfortable working independently and…
Added 13 mins ago
Warehouse Associate
Swish Group of Companies
Barrie, ON
…responsible solutions tailored to our customers’ needs. Our product and service categories include: Hand Hygiene, Surface Disinfecting, Kitchen, Laundry & Warewash, Floor Care & Matting,…
Added 13 mins ago
O
Data & Analytics Manager
OLG
Sault Ste. Marie, ON · Toronto, ON · York Mills Office
- Full-time
…lead business-aligned analytics delivery, enablement, and data product development within an assigned portfolio by translating stakeholder priorities into trusted analytics, reporting,…
Added 13 mins ago
GP
Senior Product Proposition Manager
Global Payments Inc.
Toronto, ON
- Full-time
Make your mark at one of the biggest names in payments. We’re looking for a Senior Product Proposition Manager to join our enterprise product team and help shape the future of global…
Added 13 mins ago
T
Customer Experience Associate
TD
Lethbridge, AB
- Part-time
…branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada,…
Added 13 mins ago
T
Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills an Asset
TD
Vancouver, BC
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 13 mins ago
T
Customer Experience Associate - Port Hawkesbury
TD
Port Hawkesbury, NS
- Part-time
…branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada,…
Added 13 mins ago
T
Data Scientist III
TD
Toronto, ON
- Full-time
Undergraduate or advanced degree in data science, computer science, engineering, statistics, business analytics, operations research, or a related quantitative field; graduate degree…
Added 13 mins ago
MS
DevOps Manager
Motorola Solutions
Vancouver, BC · BC · British Columbia,CAN Offsite
- Full-time
We're seeking a highly motivated DevOps Manager to empower our global development organization. If you thrive in leading cross-functional teams, collaborating across diverse locations, and…
Added 13 mins ago
M
Director, Marketing & Growth
Minga
Kelowna, BC
- Full-time
Shared Ownership: Whether at our Kelowna HQ or remote, you’re a vital part of a team that cares as much about the people as the product.
Added 27 mins ago
P&
Operations Manager Trainee, Grain
Parrish & Heimbecker, Limited
Bow Island, AB
- Full-time
As Operations Manager Trainee, the successful candidate will gain the knowledge and understanding of the various responsibilities required to successfully step into the role of an…
Added 28 mins ago
Lifecycle Marketing Specialist
Zen Educate
Vancouver, BC
Hi, I'm Gerald, Senior Lifecycle Marketing Manager at Zen Educate. I'm looking for a Lifecycle Marketing Specialist to help us build lifecycle programs that create compounding growth by…
Added 28 mins ago
CI
eCommerce Site Specialist
Carters Inc.
Mississauga, ON
- Full-time
This role reports to the Manager-Site Merchandising on site, 4 days a week in office.
Added 28 mins ago
CI
Manager, Site Merchandising
Carters Inc.
Mississauga, ON
- Full-time
The Manager Site Merchandising is responsible for enhancing the online shopping experience to drive customer engagement, improve conversion rates, and optimize revenue across the company’s…

Amazon

Area Manager II, YOW3

Ottawa, ON, Canada

Apply About employer

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)

A day in the life
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct planning sessions with your team, coaching them through operational challenges while developing their leadership capabilities. On a typical day, you'll partner cross-functionally with teams such as Quality, HR, and Safety to implement scalable process improvements that could impact 200+ associates across multiple workflows. You'll diagnose root causes of performance gaps using advanced analytics, facilitate alignment meetings with senior leadership on department-level goals, and make data-driven decisions that balance competing priorities. You would leverage your strategic thinking to review department-wide metrics, and plan initiatives that directly impact millions of customer orders while maintaining high levels of engagement, safety, quality, and productivity standards. Basic Qualifications: - 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service
- Experience in the management of large teams (50+ members)
- Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Barrhaven - 75,000.00 - 105,000.00 CAD annually

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More about this job

Responsibilities

You will lead a team of hourly associates to ensure safety, quality, and productivity standards are met within the fulfillment center. You will also collaborate cross-functionally to implement process improvements and drive operational excellence across multiple workflows.

Requirements

Candidates must have at least 2 years of performance management experience and a bachelor's degree or equivalent professional experience. The role requires the ability to work a flexible schedule, including nights, weekends, and holidays, and the physical capacity to perform warehouse duties.

Skills

Performance management
Team leadership
Operations management
Safety management
Process improvement
Data-driven decision making
Analytical skills
Communication
Mentoring
Lean manufacturing
Six Sigma
Kaizen
Supply chain management
Logistics
Strategic planning
Cross-functional collaboration

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred Profit Sharing Plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Operations
Fulfillment center
Logistics
Supply chain
Performance management
Safety
Quality assurance
Lean manufacturing
Six Sigma
Kaizen
Data analytics
Leadership
Warehouse management
Process improvement
Strategic planning
Cross-functional team
Inventory management
First mile
Middle mile
Last mile
Employee engagement
Operational excellence
Metrics
Root cause analysis
Scheduling
Manufacturing
Retail
Distribution center
Customer service
Professional development

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