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Added 1 min ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Drayton Valley, AB
- Full-time
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
Added 1 min ago
WC
General Merchandise Assistant Manager
Walmart Canada
Drayton Valley, AB
- Full-time
…the (Front End or Back End or Fresh or Operations - specific area that the incumbent will oversee). An Assistant Manager is cross-trained to work proficiently in all areas of the Store when…
Added 1 min ago
PA
Detailer
Pfaff Automotive Partners Inc.
Guelph, ON
- Full-time
You will be reporting to the Service Manager working onsite and at the forefront of making vehicles look their best.
Added 1 min ago
PA
Service Assistant
Pfaff Automotive Partners Inc.
Vaughan, ON
- Full-time
Ensures the coffee area is fully stocked and clean.
Added 1 min ago
PA
Service Assistant
Pfaff Automotive Partners Inc.
Mississauga, ON
- Full-time
Ensures the coffee area is fully stocked and clean.
Added 17 mins ago
W
(CAN) Front End Checkout Team Associate
Walmart
Red Deer, AB
- Part-time
5.Ensures safe work practices are followed including proper lifting and keeping a clean work area.
Added 17 mins ago
W
(CAN) Cashier
Walmart
Surrey, BC
- Part-time
Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout process to drive…
Added 32 mins ago
WC
(CAN) Cashier
Walmart Canada
Williams Lake, BC
- Full-time
Position Summary...Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout…
Added 32 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Powell River, BC
- Full-time
Ensures safe work practices are followed including proper lifting and keeping a clean work area.
Added 32 mins ago
WC
(CAN) Préposé aux caisses libre-service
Walmart Canada
Victoriaville, QC
- Full-time
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
Added 32 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Alliston, ON
- Contract
Ensures safe work practices are followed including proper lifting and keeping a clean work area.
Added 32 mins ago
WC
(CAN) Caissier
Walmart Canada
Shawinigan, QC
- Full-time
Position Summary...Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout…
Added 32 mins ago
WC
(CAN) Préposé aux caisses libre-service
Walmart Canada
Hull, QC
- Full-time
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
Added 32 mins ago
WC
(CAN) Caissier
Walmart Canada
Shawinigan, QC
- Full-time
Position Summary...Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout…
Added 32 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Red Deer, AB
- Contract
Ensures safe work practices are followed including proper lifting and keeping a clean work area.
Added 32 mins ago
WC
(CAN) Over-the-Counter Associate
Walmart Canada
Squamish, BC
- Full-time
Position Summary...A Over-the-Counter Associate assists customers, properly zones his/her assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and…
Added 32 mins ago
WC
(CAN) Self Checkout Attendant (PT)
Walmart Canada
Ancaster, ON
- Full-time
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
Added 32 mins ago
WC
(CAN) Over-the-Counter Associate
Walmart Canada
Squamish, BC
- Full-time
Position Summary...A Over-the-Counter Associate assists customers, properly zones his/her assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and…
Added 32 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Brampton, ON
- Contract
Ensures safe work practices are followed including proper lifting and keeping a clean work area.
Added 32 mins ago
WC
(can) Over-the-Counter Associate
Walmart Canada
Surrey, BC
- Full-time
Position Summary...A Over-the-Counter Associate assists customers, properly zones his/her assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and…
Added 32 mins ago
WC
(CAN) Cashier
Walmart Canada
Surrey, BC
- Full-time
Position Summary...Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout…
Added 32 mins ago
PV
Keyholder
Pet Valu
Westmount, QC
- Part-time
…Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild…
Added 1 hour ago
HP
Property Accountant
HighView Partners
North Vancouver, BC
- $70,000 to $90,000 CAD / year
- Full-time
Our client is an established property management company with a diverse portfolio of residential, commercial, retail, and mixed-use properties. With a strong focus on client service,…
Added 1 hour ago
OA
Reception Associate - OpenRoad Audi Boundary
OpenRoad Auto Group
Burnaby, BC
- Full-time
…OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 23 brands across 44 locations) with a shared vision to become the national…
Added 1 hour ago
W
(CAN) Préposé aux caisses libre-service
Walmart
Hull, QC
- Part-time
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…

Amazon

Area Manager II, YOW3

Ottawa, ON, Canada

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)

A day in the life
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct planning sessions with your team, coaching them through operational challenges while developing their leadership capabilities. On a typical day, you'll partner cross-functionally with teams such as Quality, HR, and Safety to implement scalable process improvements that could impact 200+ associates across multiple workflows. You'll diagnose root causes of performance gaps using advanced analytics, facilitate alignment meetings with senior leadership on department-level goals, and make data-driven decisions that balance competing priorities. You would leverage your strategic thinking to review department-wide metrics, and plan initiatives that directly impact millions of customer orders while maintaining high levels of engagement, safety, quality, and productivity standards. Basic Qualifications: - 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service
- Experience in the management of large teams (50+ members)
- Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Barrhaven - 75,000.00 - 105,000.00 CAD annually

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More about this job

Responsibilities

You will lead a team of hourly associates to ensure safety, quality, and productivity standards are met within the fulfillment center. You will also collaborate cross-functionally to implement process improvements and drive operational excellence across multiple workflows.

Requirements

Candidates must have at least 2 years of performance management experience and a bachelor's degree or equivalent professional experience. The role requires the ability to work a flexible schedule, including nights, weekends, and holidays, and the physical capacity to perform warehouse duties.

Skills

Performance management
Team leadership
Operations management
Safety management
Process improvement
Data-driven decision making
Analytical skills
Communication
Mentoring
Lean manufacturing
Six Sigma
Kaizen
Supply chain management
Logistics
Strategic planning
Cross-functional collaboration

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred Profit Sharing Plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Operations
Fulfillment center
Logistics
Supply chain
Performance management
Safety
Quality assurance
Lean manufacturing
Six Sigma
Kaizen
Data analytics
Leadership
Warehouse management
Process improvement
Strategic planning
Cross-functional team
Inventory management
First mile
Middle mile
Last mile
Employee engagement
Operational excellence
Metrics
Root cause analysis
Scheduling
Manufacturing
Retail
Distribution center
Customer service
Professional development

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