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Added 12 mins ago
TU
Director, Strategic Planning & Operations
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
…communications for the School of Biomedical Engineering. This senior leader role provides direction in establishing innovative practices and programs in support of strategic priorities and…
Added 12 mins ago
GO
Land Registration Officer
Government of Nova Scotia
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
Service Nova Scotia's vision is to be a recognized leader in service and public protection that delivers trusted, accessible, modern programs, and contributes to Nova Scotia as a safe and…
Added 12 mins ago
TU
Research Assistant
The University of British Columbia
Vancouver, BC
- $4,845.17 to $5,713.66 CAD / month
- Full-time
BC Injury Research and Prevention Unit | Department of Paediatrics | Faculty of Medicine
Added 13 mins ago
D
Branch Manager
Dexter
Regina, SK
- Full-time
…warehouse, and the team behind them. This is a hands-on role for a leader who knows how a parts counter and a shop work, and who wants real ownership of a branch backed by an established…
Added 13 mins ago
TS
Residential Support Worker
The Salvation Army in Canada
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- Part-time
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Toronto, ON
- Full-time
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Added 13 mins ago
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Added 13 mins ago
CS
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- Full-time
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Added 13 mins ago
CS
Active Living Manager
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Ottawa, ON · Astoria Senior Apartments
- Full-time
As our next Active Living Manager you are an energetic, vibrant, and creative leader who thrives on assessing residents' needs. You will be responsible for enhancing the quality of life for…
Added 13 mins ago
CS
Culinary Manager- 6 Month Contract
Cogir Senior Living
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- Full-time
Embrace the role of Culinary Manager and become a values-driven leader adept at managing our culinary and dining department. Your flair for creativity and culinary expertise will come to…
Added 13 mins ago
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Lethbridge, AB
- Part-time
…faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together,…
Added 13 mins ago
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Customer Experience Associate - Sackville
TD
Lower Sackville, NS
- Part-time
…faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together,…
Added 13 mins ago
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Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills an Asset
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- Full-time
…faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together,…
Added 13 mins ago
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Customer Experience Associate - Port Hawkesbury
TD
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- Part-time
…faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together,…
Added 13 mins ago
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Customer Experience Associate - Future Opportunities - Oakville/Milton
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- Part-time
…faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together,…
Added 13 mins ago
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Data Scientist III
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Toronto, ON
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Added 13 mins ago
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St. Catharines, ON
- Full-time
…12:00 AM to 9:00 AM , the Parts Fulfillment Manager is a key leader within Performance Auto Group’s Parts Operations team, based at the Niagara Parts Hub. This role oversees warehouse…
Added 28 mins ago
RM
Supervisor, Centralized Scheduling
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Kawartha Lakes, ON · Lindsay, ON
- Full-time
…cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology, operates a dialysis unit, and is renowned for its mental health programs and…
Added 28 mins ago
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Sales Administrator - OpenRoad Honda Burnaby
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Burnaby, BC
- Full-time
…locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team…
Added 43 mins ago
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Agency Chief Financial Officer
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- Full-time
This key leadership role provides strategic financial direction and services for the Department of Revenue and serves to move the agency toward realizing its mission, vision and strategies…
Added 43 mins ago
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Field Service Engineer (Calgary)
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- $85,000 to $100,000 CAD / year
Diasorin is a global leader in immunodiagnostic and molecular diagnostic solutions, advancing science to improve patient outcomes worldwide. For more than 50 years, we have combined…
Added 43 mins ago
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Added 58 mins ago
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…opportunity to be a critical link in branch operations and a valuable leader within our professional…
Added 58 mins ago
Strategic Business Analyst
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…results? The City of Edmonton is looking for an action-oriented leader to join the Department Strategy Section and drive high-impact operational improvements from concept through…
Added 58 mins ago
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Amazon

Area Manager II, YOW3

Ottawa, ON, Canada

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)

A day in the life
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct planning sessions with your team, coaching them through operational challenges while developing their leadership capabilities. On a typical day, you'll partner cross-functionally with teams such as Quality, HR, and Safety to implement scalable process improvements that could impact 200+ associates across multiple workflows. You'll diagnose root causes of performance gaps using advanced analytics, facilitate alignment meetings with senior leadership on department-level goals, and make data-driven decisions that balance competing priorities. You would leverage your strategic thinking to review department-wide metrics, and plan initiatives that directly impact millions of customer orders while maintaining high levels of engagement, safety, quality, and productivity standards. Basic Qualifications: - 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience
- Experience in the management of large teams (50+ members)
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments
- Experience using strong customer service, communication, and interpersonal skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Barrhaven - 75,000.00 - 105,000.00 CAD annually

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More about this job

Responsibilities

Lead and mentor a team of hourly associates to ensure safety, quality, and productivity standards are met within the fulfillment center. Collaborate cross-functionally with departments like HR and Engineering to implement process improvements and achieve operational objectives.

Requirements

Requires at least 2 years of performance management experience and a bachelor's degree or equivalent professional experience. Candidates must be able to work a flexible schedule including nights, weekends, and holidays in a physically demanding environment.

Skills

Performance management
Leadership
Operations management
Safety management
Quality assurance
Process improvement
Lean six sigma
Kaizen
Data-driven decision making
Strategic planning
Team mentoring
Cross-functional collaboration
Supply chain management
Logistics
Analytical skills
Communication

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Fulfillment center
Operations
Supply chain
Logistics
Lean Six Sigma
Kaizen
Performance metrics
Process improvement
Safety
Quality assurance
Human resources
Loss prevention
Engineering
Data analytics
Leadership
Team management
Inventory management
Distribution
Manufacturing
Retail
Customer service
Workflow management
Strategic planning
Operational excellence
Shift management

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