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Added 9 mins ago
Seasonal Retail Experience Lead
Fire & Flower Inc.
Edmonton, AB
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
Added 9 mins ago
Customer Experience Lead
Laura Canada
Calgary, AB
Reports to: Store Manager Department: Operations
Added 9 mins ago
P&
Operations Manager - Grain
Parrish & Heimbecker, Limited
Kerwood, ON
- Full-time
As Operations Manager, the successful candidate will be responsible for assisting in managing the overall performance, maintenance, and repair of the elevator. The Operations Manager will…
Added 9 mins ago
IC
Product Manager, Investment Product Management
ivari Canada
Toronto, ON
- Full-time
As Product Manager, Investment Product Management, you will be responsible for the lifecycle management and operational oversight of the retail mutual funds offered through ivari’s…
Added 9 mins ago
P&
Business Development Manager
Parrish & Heimbecker, Limited
Cambridge, ON
- Full-time
We are seeking a Business Development Manager to join our P&H Milling team. Reporting to the National Sales Manager, the successful candidate will be responsible for servicing existing…
Added 9 mins ago
A
Quality Assurance Inspector
Argus
Nisku, AB
- Full-time
R eporting to the Quality Control Manager, t he Inspector is responsible for conducting compliance and inspection processes for all products received and manufactured at Argus.
Added 9 mins ago
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Quality Assurance Inspector
Argus
AB · Edmonton, AB
- Full-time
R eporting to the Quality Control Manager, t he Quality Assurance Inspector is responsible for conducting compliance and inspection processes for all products received and manufactured at…
Added 10 mins ago
P
Project Manager
Pophaus
Toronto, ON
- Full-time
Pophaus is hiring a Project Manager at our Toronto social media agency. You’ll own delivery for a portfolio of CPG and consumer brand accounts, from monthly content cycles to launches,…
Added 10 mins ago
K
Assistant Store Manager - McArthurGlen
Knix
Richmond, BC
- $51,200 to $56,900 CAD / year
- Full-time
As an Assistant Store Manager at Knix, you bring our brand to life through how you lead and connect every day. You have a natural pulse on what our customers want and create a welcoming,…
Added 24 mins ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
North Bay, ON
- Full-time
Prepares performance appraisals in association with Front Store Manager
Added 24 mins ago
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(CAN) Pharmacy Assistant
Walmart
Squamish, BC
- Full-time
7. Assisting with OTC Operations and ordering, stocking, cashier duties as assigned by OTC Manager and/or Pharmacist.
Added 24 mins ago
GT
Mechanical Designer
GeoSpectrum Technologies, Inc
Dartmouth, NS
- Full-time
Manage documentation releases including product configuration control.
Added 24 mins ago
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Manager
Visa
Toronto, ON
- Full-time
The Consultant Specialist, Client Success Manager is a client‑facing individual contributor role, acting as a subject‑matter expert across client operations, execution, and performance…
Added 24 mins ago
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Senior Manager
Visa
Toronto, ON
- Full-time
The Sr. Consultant Specialist, Client Success Manager is a client‑facing individual contributor role, acting as a subject‑matter expert across client operations, execution, and performance…
Added 24 mins ago
FF
Esthetician | Formula Fig Ossington
Formula Fig
Toronto, ON
- Part-time
…towards personalized solutions, including treatment plans and product recommendations that translate to sales. You thrive in a collaborative, supportive environment and are passionate about…
Added 24 mins ago
FF
Esthetician | Formula Fig Midtown
Formula Fig
Toronto, ON
- Part-time
…towards personalized solutions, including treatment plans and product recommendations that translate to sales. You thrive in a collaborative, supportive environment and are passionate about…
Added 24 mins ago
TH
PRO Account Sales Associate Full Time ( BARRHAVEN)
The Home Depot
Ottawa, ON
- Full-time
…providing outstanding service to customers through the sharing of product knowledge of all store departments and developing and maintaining professional customer relationships. PASAs must…
Added 24 mins ago
TM
Field Warranty Specialist - Prairie Zone
Toyota Motor Corporation
Toronto, ON · Toyota Canada Inc - Prairie Zone Office
- Full-time
…team. This is a full-time opportunity and will report to the Manager of Field Warranty. The selected candidate will administer Toyota and Lexus Warranty/Extra Care Protection (ECP) Policy…
Added 25 mins ago
WG
MDC Shift Supervisor - Afternoon Shift (Brampton, ON)
Wolseley Group
Toronto, ON · GTA North MDC
- Full-time
Assist the manager in managing department or shift operations
Added 25 mins ago
Specialist, Corporate Security
CONA Services
Montreal, QC
For more information about Coke Canada Bottling and our products, visit cokecanada.com/our-product.
Added 25 mins ago
Specialist, Corporate Security
CONA Services
Montreal, QC
For more information about Coke Canada Bottling and our products, visit cokecanada.com/our-product.
Added 25 mins ago
T
Customer Experience Associate - St-Laurent, St-Louis
TD
Montreal, QC
- Full-time
…branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada,…
Added 40 mins ago
BG
Territory Manager_CA
Brandt Group of Companies
Olds, AB
- Full-time
The Territory Manager is responsible for driving business growth and market share within an assigned Area of Responsibility (AoR). This role focuses on building and maintaining strong…
Added 40 mins ago
BG
CSA_CA
Brandt Group of Companies
Saskatoon, SK
- Full-time
Provide competitive product and pricing information to the Parts Manager to maintain market competitiveness.
Added 40 mins ago
BG
Territory Manager
Brandt Group of Companies
Red Deer, AB
- Full-time
The Territory Manager is responsible for driving business growth and market share within an assigned Area of Responsibility (AoR). This role focuses on building and maintaining strong…

Amazon

Area Manager II, YOW3

Ottawa, ON, Canada

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)

A day in the life
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct planning sessions with your team, coaching them through operational challenges while developing their leadership capabilities. On a typical day, you'll partner cross-functionally with teams such as Quality, HR, and Safety to implement scalable process improvements that could impact 200+ associates across multiple workflows. You'll diagnose root causes of performance gaps using advanced analytics, facilitate alignment meetings with senior leadership on department-level goals, and make data-driven decisions that balance competing priorities. You would leverage your strategic thinking to review department-wide metrics, and plan initiatives that directly impact millions of customer orders while maintaining high levels of engagement, safety, quality, and productivity standards. Basic Qualifications: - 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience
- Experience in the management of large teams (50+ members)
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments
- Experience using strong customer service, communication, and interpersonal skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Barrhaven - 75,000.00 - 105,000.00 CAD annually

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More about this job

Responsibilities

Lead and mentor a team of hourly associates to ensure safety, quality, and productivity standards are met within the fulfillment center. Collaborate cross-functionally with departments like HR and Engineering to implement process improvements and achieve operational objectives.

Requirements

Requires at least 2 years of performance management experience and a bachelor's degree or equivalent professional experience. Candidates must be able to work a flexible schedule including nights, weekends, and holidays in a physically demanding environment.

Skills

Performance management
Leadership
Operations management
Safety management
Quality assurance
Process improvement
Lean six sigma
Kaizen
Data-driven decision making
Strategic planning
Team mentoring
Cross-functional collaboration
Supply chain management
Logistics
Analytical skills
Communication

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Fulfillment center
Operations
Supply chain
Logistics
Lean Six Sigma
Kaizen
Performance metrics
Process improvement
Safety
Quality assurance
Human resources
Loss prevention
Engineering
Data analytics
Leadership
Team management
Inventory management
Distribution
Manufacturing
Retail
Customer service
Workflow management
Strategic planning
Operational excellence
Shift management

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