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Added 6 mins ago
Maintenance Technician I - UniFirst Canada
UniFirst
Calgary, AB
Full-time
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations…
Added 6 mins ago
Retail Shift Leader
Canna Cabana
Calgary, AB · Westbrook, Calgary, AB
Part-time
Be the sales and customer service leader/role model in the absence of SM/ASM
Added 6 mins ago
Travel Concierge & Reception Coordinator
Goway Travel
Toronto, ON
Full-time
Provide an exceptional Client Experience during every interaction.
Added 6 mins ago
Field Service Technician
Wiseworth Canada Industries Ltd.
Edmonton, AB
Full-time
…Business Excellence. Our partnership with Ingersoll Rand, a global leader in compressed air innovation, positions us as the supplier of choice in our industry. We are a team driven by…
Added 21 mins ago
Sales Director - Canada
CBRE
Vancouver, BC
Full-time
Develop and build long-term, professional customer relationships with existing, new, and potential key stakeholders. Maintain excellent relationships and after-sales support to build…
Added 21 mins ago
Digital Marketing & Communications Specialist
RATIONAL AG
Mississauga, ON
Full-time
…opportunities, and positioning RATIONAL as a category expert and thought…
Added 21 mins ago
SPÉCIALISTE, PROTECTION DES RESSOURCES
The Home Depot Canada
Ottawa, ON
Full-time
…address malicious activity concerns, and prioritize associate and customer safety while staying aligned with store…
Added 21 mins ago
Slitter Operator
Mativ
Renfrew, ON
Full-time
Mativ is a global leader in specialty materials headquartered in Alpharetta, Georgia. The Company offers a wide range of critical components and engineered solutions that connect, protect,…
Added 22 mins ago
Structural Maintenance Technician
Westerkirk
Calgary, AB
…hands-on aircraft structures or related aviation maintenance experience and will perform structural inspection, repair, modification, and maintenance activities under the direction and…
Added 22 mins ago
Retail Keyholder
David's Bridal
Toronto, ON · Scarborough, ON
…performing team, create a consistent environment of world class customer service, and exceed sales plan. You are a dynamic, attentive, and an inspiring leader who has mastered relationship…
Added 22 mins ago
Client Service Team Manager
Effortless Admin Inc.
Edmonton, AB
Full-time
…our client-facing service teams that are the backbone of our customer experience. You'll oversee a team of specialists who support our clients in utilizing our industry-leading benefits…
Added 37 mins ago
Customer Service Administrator
Transx Ltd
New Westminster, BC
Experience: Previous administrative or customer service experience, particularly within a transportation or logistics environment, is an asset.
Added 37 mins ago
Sales Representative - Industrial
Quincaillerie Richelieu Ltee
Calgary, AB
Full-time
Richelieu Hardware is a North American leader and a change agent in a creative and dynamic industry. We are an importer, distributor, and manufacturer of specialty hardware and…
Added 37 mins ago
Panel Sales Representative – Industrial
Quincaillerie Richelieu Ltee
Calgary, AB
Full-time
Richelieu Hardware is a North American leader and a change agent in a creative and dynamic industry. We are an importer, distributor, and manufacturer of specialty hardware and…
Added 37 mins ago
Customer Service Agent
Quincaillerie Richelieu Ltee
Winnipeg, MB
Full-time
Richelieu Hardware is a North American leader and a change agent in a creative and dynamic industry. We are an importer, distributor, and manufacturer of specialty hardware and…
Added 37 mins ago
Warehouse Material Handler
Quincaillerie Richelieu Ltee
Winnipeg, MB
Full-time
Richelieu Hardware is a North American leader and a change agent in a creative and dynamic industry. We are an importer, distributor, and manufacturer of specialty hardware and…
Added 37 mins ago
Delivery Driver
Quincaillerie Richelieu Ltee
St. John's, NL
Full-time
Richelieu Hardware is a North American leader and a change agent in a creative and dynamic industry. We are an importer, distributor, and manufacturer of specialty hardware and…
Added 37 mins ago
Health & Safety and Fleet Coordinator
Quincaillerie Richelieu Ltee
Kitchener, ON
Full-time
Richelieu Hardware is a North American leader and a change agent in a creative and dynamic industry. We are an importer, distributor, and manufacturer of specialty hardware and…
Added 37 mins ago
General Manager - Fenestration
Quincaillerie Richelieu Ltee
Kitchener, ON
Full-time
Promote a customer-focused culture and ensure concerns are resolved promptly and professionally.
Added 51 mins ago
Service Manager - Heavy Equipment
Federal Signal Corporation
Winnipeg, MB
Full-time
The Service Manager is a hands‑on, organized leader responsible for guiding the Service team, overseeing daily department operations, and building strong customer relationships that support…
Added 51 mins ago
Controls Engineer
Toyota Automated Logistics
Mississauga, ON
Full-time
…exciting projects in the world of Material Handling. If you have experience with PLC’s, HMI, SCADA or other Controls systems experience then come investigate further a company that has a…
Added 51 mins ago
Solution Design Engineer
Toyota Automated Logistics
Mississauga, ON
Full-time
Become a thought leader in distribution systems and automation.
Added 52 mins ago
Aircraft Groomer
PROVINCIAL AEROSPACE LTD
St. John's, NL
Full-time
Preparing and cleaning the interior of the aircraft between flights to ensure an optimal customer service experience for the following flight;
Added 52 mins ago
Power Platform & Copilot Studio Architect
Softchoice
Calgary, AB · AB · NS · Oakville, ON · Ottawa, ON · Toronto, ON · Nova Scotia, Nova
…innovation, world-class partnerships, and deep expertise of a leader in AI and digital transformation. This includes access to WWT’s Advanced Technology Center (ATC), a collaborative…
Added 52 mins ago
Pharmacy Technician -M Pharmacy
Trillium Health Partners
Mississauga, ON
Full-time
…skills and advance your career. If you are passionate and a leader in providing excellent patient and customer service to those you serve, then discover a career in Pharmacy at Trillium…

Amazon

Area Manager II, YXU1

St. Thomas, ON, Canada

Posting language: English
Posted: Sep 11, 2026

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Original job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)

A day in the life
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct planning sessions with your team, coaching them through operational challenges while developing their leadership capabilities. On a typical day, you'll partner cross-functionally with teams such as Quality, HR, and Safety to implement scalable process improvements that could impact 200+ associates across multiple workflows. You'll diagnose root causes of performance gaps using advanced analytics, facilitate alignment meetings with senior leadership on department-level goals, and make data-driven decisions that balance competing priorities. You would leverage your strategic thinking to review department-wide metrics, and plan initiatives that directly impact millions of customer orders while maintaining high levels of engagement, safety, quality, and productivity standards.
Basic Qualifications: - 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service
- Experience in the management of large teams (50+ members)
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, St. Thomas - 75,000.00 - 105,000.00 CAD annually

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More about this job

Responsibilities

The Area Manager oversees a team of hourly associates to ensure safety, quality, and productivity standards are met within the fulfillment center. They collaborate with cross-functional teams to implement process improvements and drive operational excellence across multiple workflows.

Requirements

Candidates must have at least 2 years of performance management experience and a bachelor's degree or equivalent professional experience. The role requires the ability to work a flexible schedule, including nights, weekends, and holidays, and the physical capacity to perform warehouse tasks.

Skills

Performance management
Operations management
Team leadership
Safety management
Process improvement
Analytical skills
Data-driven decision making
Cross-functional collaboration
Mentoring
Lean techniques
Kaizen
Supply chain management
Logistics
Communication
Strategic planning

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Operations
Logistics
Fulfillment center
Supply chain
Lean Six Sigma
Kaizen
Performance metrics
Safety
Quality assurance
Human resources
Loss prevention
Engineering
Data analytics
Strategic leadership
Warehouse management
Inventory management
Process optimization
Team management
Customer service
Distribution

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