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Added 12 mins ago
B
Product Manager, Services - CABHI
Baycrest
Toronto, ON
- Internship
Working across decentralized service owners, the Product Manager, Services ensures that services function as a coordinated, accessible, and effective portfolio. The role directly delivers…
Added 12 mins ago
GC
Gérant Adjoint de Magasin/Assistant Store Manager
GameStop Canada
Quebec, QC
- $17.85 to $22 CAD / hour
- Full-time
We're looking for a talented Assistant Store Manager to join our team at our Les Galeries de la Capitale location in Quebec, QC. The Assistant Store Manager work hand-in-hand with the Store…
Added 12 mins ago
KB
Opportunities for Department Manager
Kent Building Supplies
Halifax, NS
- Full-time
Lead the department by setting the example in safety, customer service, and visual merchandising standards.
Added 12 mins ago
KH
Supervisor, Nutrition Services
Kensington Health
Toronto, ON
- Full-time
The Supervisor, Nutrition Services is responsible for the daily operations of the Food Service Department in the assigned area(s), such as production, internal catering, resident/client…
Added 12 mins ago
KB
Opportunities for Department Manager
Kent Building Supplies
Lower Sackville, NS
- Full-time
Lead the department by setting the example in safety, customer service, and visual merchandising standards.
Added 12 mins ago
KB
Opportunities for Department Manager
Kent Building Supplies
Dartmouth, NS
- Full-time
Lead the department by setting the example in safety, customer service, and visual merchandising standards.
Added 12 mins ago
TH
Overnight Freight Associate: Part Time - AIRDIRE
The Home Depot Canada
Airdrie, AB
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 12 mins ago
ER
Facilities Operations Assistant
EFW Radiology
Calgary, AB
- Full-time
Reporting to the Facilities Manager, the Facilities Operations Assistant supports the day-to-day operations and maintenance of EFW clinical and administrative facilities. Working closely…
Added 12 mins ago
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Senior Relationship Manager, Real Estate, SME- EN
RBC
Blainville, QC
- Full-time
…talent, portfolio management expertise, and knack for client service, sets the stage for…
Added 13 mins ago
HR
Warranty Field Lead
Hopewell Residential
Calgary, AB
- Full-time
This is a hands-on lead role that combines customer care, problem-solving and team collaboration. You'll support the day-to-day operations of the Warranty field team, help resolve homeowner…
Added 13 mins ago
VC
Food Service Worker
Vancouver Coastal Health
Vancouver, BC
- $25.82 CAD / hour
- Temporary
…visitors and staff. Reporting to the Coordinator and/or the Manager, Food Services, and with work direction from the Food Service Supervisor, and/or the Cook, the Food Service Worker…
Added 13 mins ago
C
Field & Infusion Nurse (RN - Casual Hours)
Cencora
Summerside, PE
- Part-time
Excellent customer service skills for managing daily interactions with: patients, family members, physicians and our clients. Strong written and verbal communication skills
Added 13 mins ago
BR
League Manager (Greater Toronto Area)
Brodie Rec League
Brampton, ON · Mississauga, ON · Oakville, ON · Toronto, ON · Vaughan, ON
- $50,000 to $80,000 CAD / year
- Full-time
The League Manager runs a Brodie location end to end. On game night, you own the room: captains, players, fans, spectators and drop-in players. You're accountable for the crew and for every…
Added 13 mins ago
PC
Managed Services, Service Delivery Manager (Bilingual FR/EN)
Pwc Canada
Montreal, QC · Quebec, QC
- Full-time
As a Managed Services, Service Delivery Manager (Bilingual FR/EN), unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. You will be…
Added 27 mins ago
L
Assistant Manager, Guest Experience | Whistler Village
lululemon
BC · British Columbia, Canada
- Full-time
The Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our…
Added 27 mins ago
TS
TDS Operations Analyst III
TD Securities
Toronto, ON
- Full-time
Manage work queues for onboarding and ensure adherence to strict Service Level Agreements (SLAs) while maintaining quality standards.
Added 27 mins ago
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Director of Knowledge Management - NAMER
Ashby
Canada
- Full-time
You’ll set the vision, standards, and operating model that connect our customer-facing Help Center, internal Knowledge Base, and the self-service and in-app experiences built on them,…
Added 27 mins ago
CO
Bylaw Enforcement Officer
City of Penticton
Penticton, BC
- Full-time
…With a strong focus on good governance, collaboration, and service excellence, the City is dedicated to enhancing the quality of life for residents, businesses, and visitors alike. As one…
Added 27 mins ago
U
Principal Sales Performance Coach
UKG
Canada
- Full-time
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end…
Added 27 mins ago
SM
Business Manager Operations Engineering Services
St. Michael's Hospital
Toronto, ON
- Full-time
Strong analytical, interpersonal, organizational, customer service and presentation skills;
Added 27 mins ago
LM
Field Technician
Leavitt Machinery
Kitimat, BC
- Full-time
Leavitt Machinery is looking for a skilled Red Seal Field Technician (Heavy Equipment or Automotive) to join our Service team in Kitimat, British Columbia. Reporting to the Branch Manager,…
Added 27 mins ago
EG
Commodity Checker/ Counter
Emterra Group
Vernon, BC
- Full-time
…companies. organizations have been deemed to be an “essential service” by providing collection and processing for recycling, organics, and waste that keep our communities clean and safe.…
Added 27 mins ago
CN
Lodge Manager - CSE
Civeo North America
Fort McMurray, AB
- Full-time
Civeo Services Employees LP is currently seeking a Lodge Manager for its facilities located in northern Alberta. Reporting to the Operations Manager, the successful candidate will oversee…
Added 27 mins ago
VR
PSW Personal Support Worker | Part Time
VIVA Retirement Communities
Vaughan, ON
- Part-time
…others to provide the highest standards of performance and customer service. You will have abilities and customer service experience in a similar setting with skills and knowledge in the…
Added 27 mins ago
TM
Wireless Store Manager
The Mobile Shop
Saint John, NB
- Full-time
…training, and development to enhance skills, product knowledge, and customer service…

Amazon

Area Manager II, YXU1

St. Thomas, ON, Canada

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)

A day in the life
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct planning sessions with your team, coaching them through operational challenges while developing their leadership capabilities. On a typical day, you'll partner cross-functionally with teams such as Quality, HR, and Safety to implement scalable process improvements that could impact 200+ associates across multiple workflows. You'll diagnose root causes of performance gaps using advanced analytics, facilitate alignment meetings with senior leadership on department-level goals, and make data-driven decisions that balance competing priorities. You would leverage your strategic thinking to review department-wide metrics, and plan initiatives that directly impact millions of customer orders while maintaining high levels of engagement, safety, quality, and productivity standards.
Basic Qualifications: - 2+ years of employee and performance management experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- A Bachelor's degree or International Equivalent, OR 2+ years of Amazon (blue badge/FTE) experience, OR 6+ years of Military Experience Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service
- Experience in the management of large teams (50+ members)
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, St. Thomas - 75,000.00 - 105,000.00 CAD annually

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More about this job

Responsibilities

The Area Manager is responsible for leading a team of hourly associates to ensure safety, quality, and productivity standards are met during shifts. They collaborate with cross-functional teams to implement process improvements and drive operational excellence across the fulfillment network.

Requirements

Candidates must have at least 2 years of employee and performance management experience or equivalent military/Amazon experience. A bachelor's degree is required or preferred, along with the ability to work a flexible schedule including nights, weekends, and holidays.

Skills

Performance management
Team leadership
Operations management
Process improvement
Analytical skills
Safety management
Quality assurance
Communication
Strategic planning
Data-driven decision making
Lean techniques
Mentoring
Logistics
Supply chain management
Conflict resolution
Cross-functional collaboration

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Operations
Logistics
Supply Chain
Fulfillment Center
Lean Six Sigma
Kaizen
Performance Metrics
Safety
Quality Assurance
Human Resources
Loss Prevention
Engineering
Data Analytics
Leadership
Manufacturing
Retail
Hospitality
Healthcare
Distribution
Shipping
Process Improvement
Strategic Leadership
Operational Excellence
Team Management
Customer Service

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