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Added 3 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate (3 month contract)
Walmart Canada
Hanover, ON
- Contract
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 3 mins ago
FB
Grocery Clerk - Part Time
Food Basics
Toronto, ON
- Part-time
…enthusiastic about the food industry. As a Grocery Clerk, you will support all areas of the Grocery Department, including Grocery, Dairy, and Bakery. If you thrive in a dynamic environment…
Added 3 mins ago
FB
Produce Clerk - Part Time
Food Basics
Toronto, ON
- Part-time
Answer customer inquiries and address concerns.
Added 3 mins ago
GC
Gérant Adjoint de Magasin/Assistant Store Manager
GameStop Canada
Quebec, QC
- $17.85 to $22 CAD / hour
- Full-time
…to maximize their store results by providing leadership and support to their team. They ensure that their team provides exceptional customer experiences that guarantee we retain our…
Added 3 mins ago
KB
Opportunities for Department Manager
Kent Building Supplies
Halifax, NS
- Full-time
Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through…
Added 3 mins ago
FB
Meat Clerk - Part Time
Food Basics
Toronto, ON
- Part-time
…streamlined recruitment experience for all applicants. While AI tools support our recruitment procedures, all decisions throughout the process are made exclusively by METRO's Talent…
Added 3 mins ago
A
Sales Associate
Ardene
Calgary, AB
- Part-time
Retail or customer service experience an asset
Added 3 mins ago
KB
Opportunities for Department Manager
Kent Building Supplies
Lower Sackville, NS
- Full-time
Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through…
Added 3 mins ago
KB
Opportunities for Department Manager
Kent Building Supplies
Dartmouth, NS
- Full-time
Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through…
Added 3 mins ago
TH
Overnight Freight Associate: Part Time - AIRDIRE
The Home Depot Canada
Airdrie, AB
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 3 mins ago
S
Part Time Retail Associate (Optical): Georgetown, ON
Specsavers
Georgetown, ON
- Part-time
Previous experience in retail or customer service is an asset - but not essential
Added 3 mins ago
SA
Customer Care Representative - 3-Month Contract | 9:00 AM-5:00 PM
Sonova AG
Maple Ridge, BC
- $22 to $23 CAD / hour
Previous experience in customer service, retail sales, or a similar client-facing environment
Added 3 mins ago
FR
National Warranty Writer
Fraserway RV
Abbotsford, BC
- Full-time
Join Fraserway RV, Canada's largest coast-to-coast RV dealership, and use your expertise to support service teams across the country. This is more than a dealership warranty role - you'll…
Added 3 mins ago
BR
League Manager (Greater Toronto Area)
Brodie Rec League
Brampton, ON · Mississauga, ON · Oakville, ON · Toronto, ON · Vaughan, ON
- $50,000 to $80,000 CAD / year
- Full-time
…developed a team of 3 or more in restaurants, hospitality, retail, fitness, events or sports operations. You have held others to a standard, not just met one yourself, and you talk about…
Added 3 mins ago
R(
Fashion Associate (Daytime/Weekday) - Southgate
Reitmans (Canada) Ltée/Ltd
Edmonton, AB
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 3 mins ago
R(
Temporary Fashion Associate - Reitmans
Reitmans (Canada) Ltée/Ltd
Calgary, AB
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 18 mins ago
CG
General Help, Part Time
Compass Group Canada
Toronto, ON · North York, ON
- Part-time
Assists with daily food service operations, including food preparation, customer service, cleaning, stocking supplies, and maintaining food safety and sanitation standards.
Added 18 mins ago
NF
Cashier Part Time Day
No Frills
Toronto, ON
- Part-time
Motivated to learn new things and delivering great customer service
Added 18 mins ago
L
Assistant Manager, Guest Experience | Whistler Village
lululemon
BC · British Columbia, Canada
- Full-time
…design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on…
Added 18 mins ago
R-
Fashion Associate (Part time) - Midtown Plaza
RCL - Reitmans Canada Ltd/Ltée
Saskatoon, SK
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 18 mins ago
S
Cashier (part-time – nights and weekend)
SAIL
Brossard, QC
- Part-time
Equip and offer a genuine customer experience to all outdoor enthusiasts so that they may enjoy their adventures to the fullest.
Added 18 mins ago
LC
Pharmacy Assistant, Hourly Part Time Day
Loblaw Companies Limited
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 18 mins ago
S
Grocery - Part-Time Clerk Grocery
Sobeys
Lethbridge, AB
- Part-time
…accurate and timely fashion. The Clerk will deliver exceptional customer service, foster customer loyalty, fulfill customer needs, and actively contribute to an environment of employee and…
Added 18 mins ago
TS
TDS Operations Analyst III
TD Securities
Toronto, ON
- Full-time
…execute on our business strategy of being a premier Canadian retail bank, a top U.S. retail bank, and a leading Wholesale business aligned with our retail…
Added 18 mins ago
S
Deli - Supervisor Deli TF
Sobeys
Campbell River, BC
- Full-time
An ability to work with the public in a highly customer service driven department while at the same time thriving on a fast pace will be key ingredients for your success in our deli…

Amazon

Area Manager II, YXU1

St. Thomas, ON, Canada

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)

A day in the life
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct planning sessions with your team, coaching them through operational challenges while developing their leadership capabilities. On a typical day, you'll partner cross-functionally with teams such as Quality, HR, and Safety to implement scalable process improvements that could impact 200+ associates across multiple workflows. You'll diagnose root causes of performance gaps using advanced analytics, facilitate alignment meetings with senior leadership on department-level goals, and make data-driven decisions that balance competing priorities. You would leverage your strategic thinking to review department-wide metrics, and plan initiatives that directly impact millions of customer orders while maintaining high levels of engagement, safety, quality, and productivity standards.
Basic Qualifications: - 2+ years of employee and performance management experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- A Bachelor's degree or International Equivalent, OR 2+ years of Amazon (blue badge/FTE) experience, OR 6+ years of Military Experience Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service
- Experience in the management of large teams (50+ members)
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, St. Thomas - 75,000.00 - 105,000.00 CAD annually

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More about this job

Responsibilities

The Area Manager is responsible for leading a team of hourly associates to ensure safety, quality, and productivity standards are met during shifts. They collaborate with cross-functional teams to implement process improvements and drive operational excellence across the fulfillment network.

Requirements

Candidates must have at least 2 years of employee and performance management experience or equivalent military/Amazon experience. A bachelor's degree is required or preferred, along with the ability to work a flexible schedule including nights, weekends, and holidays.

Skills

Performance management
Team leadership
Operations management
Process improvement
Analytical skills
Safety management
Quality assurance
Communication
Strategic planning
Data-driven decision making
Lean techniques
Mentoring
Logistics
Supply chain management
Conflict resolution
Cross-functional collaboration

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Operations
Logistics
Supply Chain
Fulfillment Center
Lean Six Sigma
Kaizen
Performance Metrics
Safety
Quality Assurance
Human Resources
Loss Prevention
Engineering
Data Analytics
Leadership
Manufacturing
Retail
Hospitality
Healthcare
Distribution
Shipping
Process Improvement
Strategic Leadership
Operational Excellence
Team Management
Customer Service

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