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Added 2 mins ago
KA
Commercial Account Manager
Kaizen Automotive Group
Leduc, AB
- Full-time
Support clients throughout the vehicle and contract lifecycle, ensuring a seamless customer experience.
Added 2 mins ago
SH
Pharmacy Assistant (Calgary, AB)
Sentrex Health Solutions
Calgary, AB
- Full-time
A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their…
Added 2 mins ago
P
Technical Support Analyst - L3
Panasonic
Niagara-on-the-Lake, ON
- Full-time
A+ certification (or equivalent), customer service–related background, and 5+ years of experience in a similar role; previous Level 2 technical support experience is considered an asset.
Added 2 mins ago
OR
Wireless Sales Associate - 3098 Surrey Guildford
OSL Retail Services Inc
Surrey, BC
- Other
Strong support from your Store Manager and District Manager every step of the way
Added 2 mins ago
CS
General Manager Restaurant Operations Scotia Place
Calgary Stampeder Football Club
Calgary, AB
- Full-time
The General Manager is responsible for the overall leadership, performance, and success of the restaurant. This role oversees all front-of-house operations, recruitment and development of…
Added 2 mins ago
DO
Senior Project Coordinator, Networks
Doctors of BC
Vancouver, BC · BC
- Full-time
…Practice, and other assigned networks. Reporting to the Networks Manager, the role develops, implements, and standardizes project management processes, operational systems, and workflows to…
Added 2 mins ago
EM
Accountant
Enterprise Mobility
Surrey, BC
- Full-time
…business. Our program fully prepares you to become a Business Manager of your own financial operation. A key partner in our organization, the Business Manager oversees all aspects of…
Added 2 mins ago
RB
Sales Trainee - Contract
Red Bull
Saskatoon, SK
- Contract
The Sales Trainee (ST) function is to support sales initiatives and provide route coverage for their colleagues during vacation, sick, injury or any special projects as needed. Sales…
Added 2 mins ago
A
IT Specialist
AccorHotel
Jasper, AB
- Full-time
Reporting to The IT Manager, supports the delivery of technology services by ensuring the smooth operation and stability of property-based IT systems. Working closely with the IT Regional…
Added 2 mins ago
IB
Customer Experience Leader
Indigo Books & Music
Brandon, MB
- $17.5 to $22.5 CAD / hour
- Part-time
Leverages customer insights, Voice of the Customer feedback, and in-store observations to identify opportunities and support improvements to customer satisfaction and overall service…
Added 2 mins ago
Assistant Store Manager
JD Sports / Livestock / Size?
Montreal, QC
Our Retail team is looking for an Assistant Store Manager at our St. Catherine location. Come join our quickly growing and developing team at JD Sports Canada. Main responsibilities include…
Added 17 mins ago
SD
Cashier Manager, Hourly Part Time Evening Greenlight Requisition
Shoppers Drug Mart
Thunder Bay, ON
- Part-time
The Cash Manager manages the resources (human, physical, financial) of the Cash Department. The Cash Manager interfaces with other store departments to ensure achievement of store…
Added 17 mins ago
Supervisor
JD Sports / Livestock / Size?
Langley (District), BC · Langley, BC
Support key initiatives as empowered by and in partnership with the Store Manager.
Added 17 mins ago
W
(CAN) Asset Protection Associate
Walmart
Terrace, BC
- Full-time
…helps prevent financial and physical loss, reduce shrink, and support store profitability. Through awareness, observation, and teamwork, the Asset Protection Associate helps protect people,…
Added 17 mins ago
W
Pharmacy Assistant
Walmart
Toronto, ON
- Part-time
…team player. They are a key member in the delivery of superior customer…
Added 17 mins ago
W
(CAN) Manager, Product Development (IC) Contract
Walmart
Mississauga, ON
- Full-time
…merchandising category strategies. This includes providing decision support to merchants and delivering clear product strategies that drive customer conversion and overall category…
Added 17 mins ago
Full- Time Supervisor
JD Sports / Livestock / Size?
Mississauga, ON
Support key initiatives as empowered by and in partnership with the Store Manager.
Added 17 mins ago
LC
Grocery Department Manager
Loblaw Companies Limited
Edmonton, AB
- Full-time
Train and develop department associates in customer service, product knowledge, and merchandising
Added 17 mins ago
LC
Sr. Manager, Media Strategy - 12 Month Contract
Loblaw Companies Limited
Montreal, QC
- Full-time
The Senior Manager, Media Strategy – Maxi Business serves as the primary strategic media partner for Maxi and key Quebec-based business stakeholders. This role is responsible for developing…
Added 17 mins ago
Lead Hand – Shipping, Receiving & Inventory Control
Price Industries Limited
Vaughan, ON
Manulife Mental Health and Counselling Services - Access confidential mental health and wellness support through the Manulife app, with convenient options to book counselling,…
Added 17 mins ago
Sales and Rental Associate
Stephenson's Rental Services
Cambridge, ON
…really listen, respond quickly, and show you care. We want every customer to have a good experience so we do our best to understand what they need and make sure they feel looked after.…
Added 17 mins ago
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Retail Supervisor - Full Time (Toronto)
PUMA
Toronto, ON · Outlet Toronto Premium
- Full-time
Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
Added 17 mins ago
Maintenance Technician
Concert Properties Ltd.
Vancouver, BC
Perform repairs as per work orders and maintenance tasks as directed by the Manager and when necessary, call in sub-trades (within authorization limits). Keep the Manager informed, verbally…
Added 17 mins ago
Class 5 Donation Pick Up Truck Driver
Diabetes Canada / National Diabetes Trust
Red Deer, AB
Reporting to the Operations Manager, this critical role will work up to 29 hours per week, driving established routes to collect donated clothing and household items from our valued…
Added 17 mins ago
TH
Lumber Sales Associate: Full Time - NORTH SURREY
The Home Depot
Surrey, BC
- Full-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…

Amazon

Area Manager II, YYC1

Calgary, AB, Canada

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)

A day in the life
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct planning sessions with your team, coaching them through operational challenges while developing their leadership capabilities. On a typical day, you'll partner cross-functionally with teams such as Quality, HR, and Safety to implement scalable process improvements that could impact 200+ associates across multiple workflows. You'll diagnose root causes of performance gaps using advanced analytics, facilitate alignment meetings with senior leadership on department-level goals, and make data-driven decisions that balance competing priorities. You would leverage your strategic thinking to review department-wide metrics, and plan initiatives that directly impact millions of customer orders while maintaining high levels of engagement, safety, quality, and productivity standards. Basic Qualifications: - 2+ years of employee and performance management experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- A Bachelor's degree or International Equivalent, OR 2+ years of Amazon (blue badge/FTE) experience, OR 6+ years of Military Experience Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service
- Experience in the management of large teams (50+ members)
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, AB, Calgary - 75,000.00 - 105,000.00 CAD annually

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More about this job

Responsibilities

Lead and mentor a team of hourly associates to ensure safety, quality, and productivity standards are met within the fulfillment center. Collaborate cross-functionally with support teams to implement process improvements and achieve department-level operational objectives.

Requirements

Requires at least 2 years of performance management experience and a Bachelor's degree or equivalent professional experience. Candidates must be able to work a flexible schedule including weekends, nights, and holidays in a physically demanding environment.

Skills

Performance management
Team leadership
Operations management
Safety management
Process improvement
Analytical skills
Data-driven decision making
Lean Six Sigma
Kaizen
Supply chain management
Logistics
Communication
Strategic planning
Mentoring
Cross-functional collaboration

Benefits

Health insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred Profit Sharing Plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Operations
Fulfillment center
Logistics
Supply chain
Lean Six Sigma
Kaizen
Performance metrics
Process improvement
Safety
Quality assurance
Leadership
Data analytics
Inventory management
Distribution
Manufacturing
Retail
Hospitality
Healthcare
Strategic thinking
Team management

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