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Added 10 mins ago
Addictions and Mental Health Worker
Health Sciences North
ON · Sudbury, ON
Under the general direction of the Clinical Manager, Lotus Program.
Added 10 mins ago
Administration Clerk
Health Sciences North
ON · Sudbury, ON
Provide general clerical, office administration, and customer service support to the Accounts Receivable department.
Added 10 mins ago
Coordinator, North East Specialized Geriatric Centre
Health Sciences North
Sudbury, ON
Geriatric Medicine Service. Promote the delivery of optimal care/service to patients throughout the North East, through
Added 10 mins ago
Addictions and Mental Health Worker
Health Sciences North
ON · Sudbury, ON
Under the general direction of the Clinical Manager, Lotus Program.
Added 10 mins ago
Addictions and Mental Health Worker
Health Sciences North
ON · Sudbury, ON
Under the general direction of the Clinical Manager, Lotus Program.
Added 10 mins ago
Coordinator, North East Specialized Geriatric Centre
Health Sciences North
Sudbury, ON
Geriatric Medicine Service. Promote the delivery of optimal care/service to patients throughout the North East, through
Added 10 mins ago
Addictions and Mental Health Worker
Health Sciences North
ON · Sudbury, ON
Under the general direction of the Clinical Manager, Lotus Program.
Added 40 mins ago
BG
Administrateur · trice du service| Service Writer
Brandt Group of Companies
Laval, QC
- Full-time
The Service Writer is responsible or assisting the Service Manager in maintaining accurate and on-time reports and records in relation to the Service Department’s operation.
Added 40 mins ago
BK
Manager, Graphic Design, Burger King, Canada
Burger King
Toronto, ON
- Full-time
Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $49 billion in annual system-wide sales and over 33,000 restaurants in more…
Added 40 mins ago
SC
Crane & Rigging Supervisor (Vancouver/Coquitlam, BC)
Sterling Crane
Coquitlam, BC
- Full-time
…The successful candidate will be responsible for overseeing field personnel, including job planning, team management, safety compliance, and coordination with other departments to ensure…
Added 40 mins ago
F
Regional Operations Manager - Abbotsford- BC
Foodtastic
Abbotsford, BC
- Full-time
Reporting to the Director of Operations, the Regional Operations Manager acts as the Restaurant’s primary point of contact and is responsible to partner with Managers and Franchisees to…
Added 1 hour ago
B
Digital Specialist
BMO
Toronto, ON · BMOPLACE
- Full-time
Executes routine tasks such as service requests, transactions, queries, etc. within relevant service level agreements.
Added 1 hour ago
T
Personal Banker Trainee - Korean, Vietnamese, Mandarin and/or Cantonese are considered an asset
TD
Calgary, AB
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 1 hour ago
PB
Construction Manager
PCH Builders
Calgary, AB
- Full-time
PCH Builders is seeking an experienced, highly accountable, detail-oriented Construction Manager to lead our on the ground teams build and deliver the construction scope of our projects…
Added 1 hour ago
T
Personal Banker Trainee - Korean, Vietnamese, Mandarin and/or Cantonese are considered an asset
TD
Calgary, AB
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 1 hour ago
CS
Manager, Food and Beverage BMO Centre - Full Time
Calgary Stampede
AB · CALGARY, AB
- Full-time
…strategically and operationally complex business units. The Manager, Food and Beverage BMO Centre, is responsible for shaping long‑term strategy, upholding service standards, driving…
Added 2 hours ago
A
Product Manager
ATB
Calgary, AB · Edmonton, AB
- Full-time
…part of the fast-paced world of payments. As our next Product Manager, you use research and data to deeply understand and analyze our clients' needs both now and in the future. With a…
Added 3 hours ago
CC
Greeting Card Merchandiser (PT) - The Esplanade
Carlton Cards
Toronto, ON · Greater Toronto Area, Canada
- Part-time
…on returned product and other tasks as communicated by your Field…
Added 3 hours ago
RV
Senior Technical Product Manager- Virtualized Switchers
Ross Video
Ottawa, ON · Nepean, ON
- Full-time
…with Manufacturing and Technical Support on NPI, production, field issues, upgrades, and end-of-service…
Added 3 hours ago
Q
Regional Marketing Manager – North America
QIMA
Montreal, QC
- Full-time
…the US market, and build marketing programs that connect our service expertise to commercial…
Added 3 hours ago
SG
Assurance - Intermediate Associate, Accounting & Assurance
Segal GCSE LLP
Toronto, ON
- Full-time
…environment, with a focus on providing best in class client…
Added 4 hours ago
CC
Community Navigator
CMHA Calgary
Calgary, AB
- Other
REPORTS TO: Senior Manager - Community Programs
Added 4 hours ago
IT
Service Manager
Inland Truck & Equipment
Burnaby, BC
- Full-time
The Service Manager is a part of the dealership leadership team and will be responsible for running an efficient and profitable service department through productive staffing, customer…
Added 4 hours ago
OP
Guest Experience Representative
Oxford Properties Group
Mississauga, ON
- Full-time
Reporting to the Guest Experience Manager, you will serve as a brand ambassador for Square One Shopping Centre, welcoming and assisting guests within a luxury retail environment. Through…
Added 4 hours ago
SG
Assurance - Intermediate Associate, Accounting & Assurance
Segal GCSE LLP
Toronto, ON
- Contract
…environment, with a focus on providing best in class client…

Amazon

Area Manager II, YYC4

Calgary, AB, Canada

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Job details

Posting language: English
Posted: Oct 28, 2026

Original job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)

A day in the life
As an Area Manager I at an Amazon fulfillment center, you'll lead a team of upto 80 associates, driving associate engagement, safety, quality, and productivity in a fast-paced, technology-driven environment. Your day includes analyzing real-time metrics, coaching team members on the floor, leading investigations and executing root cause analysis, solving operational challenges, and collaborating cross-functionally to optimize workflows. You'll make data-driven decisions, conduct leadership development conversations, and directly impact millions of customer orders while building valuable skills in one of the world's most innovative operations networks. Basic Qualifications: - 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service
- Experience in the management of large teams (50+ members)
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments
- Experience using strong customer service, communication, and interpersonal skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, AB, Calgary - 75,000.00 - 105,000.00 CAD annually

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More about this job

Responsibilities

Lead, coach, and motivate hourly employees while managing safety, quality, productivity, attendance, and customer delivery commitments. Analyze operational metrics, investigate issues and identify root causes, and collaborate with support teams to improve workflows and meet business objectives.

Requirements

Candidates need at least two years of employee and performance management experience, a bachelor's degree or equivalent, or at least two years of Amazon blue-badge/FTE experience. They must be able to work flexible shifts, including weekends, nights, or holidays; preferred qualifications include experience with performance metrics, process improvement, large teams, and relevant operations or customer-facing industries.

Skills

Employee Management
Performance Management
Team Leadership
Coaching and Mentoring
Safety Management
Quality Management
Productivity Management
Customer Service
Data Analysis
Root Cause Analysis
Process Improvement
Lean Six Sigma
Kaizen
Cross-Functional Collaboration
Communication
Operational Problem-Solving

Benefits

Health Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Prescription Insurance
Basic Life and AD&D Insurance
Deferred Profit Sharing Plan
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

Amazon Operations
Fulfillment Center
Hourly Workforce
Employee Engagement
Safety
Quality Assurance
Productivity
Customer Delivery
Performance Metrics
Process Improvement
Lean Techniques
Lean Six Sigma
Kaizen
Root Cause Analysis
Data-Driven Decisions
Operational Workflows
Supply Chain
Logistics
Shipping
Distribution Centers
Manufacturing
Loss Prevention
Human Resources
Engineering
Leadership Development
Customer Service

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