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(CAN) Asset Protection Associate
Walmart
Barrie, ON
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
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(CAN) Associé, équipe de produits santé-beauté
Walmart
Montreal, QC
- Part-time
To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer loyalty.
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GC
Full-time Commis Chef-BEL
Great Canadian Entertainment
Belleville, ON
- Full-time
Under the direct supervision of the Sous Chef, or Manager, F&B, this position is responsible for the preparation of food items, maintaining all company standards and adhering to all safety…
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LC
Apparel Department Manager Full Time Day Greenlight Requisition
Loblaw Companies Limited
Calgary, AB
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
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Deli - Manager Deli @ Our Broadmead Location
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
The Deli Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of customer…
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Facilities Coordinator
Give and Go Prepared Foods
Toronto, ON
…facilities and grounds and will provide technical support to the Operations, Maintenance, Health Safety & Environment (HSE), Quality Assurance (QA) and Engineering…
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National Key Account Manager
Solina
Toronto, ON
- Full-time
Reporting to the Director, QSR & National Accounts, the National Account Manager - QSR owns a portfolio of named Canadian Tier 1 quick-service restaurant and FSR customers. This is a…
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Academic Development Manager
Redeemer University
Hamilton, ON · Ancaster, Ontario
- Contract
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Inventory Manager
Sandvik
Saskatoon, SK
- Full-time
We’re looking for an Inventory Manager – MECU to join our growing Mechanical Cutting Operations in Saskatoon and make a real impact.
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Engineering Project Manager
Sanimax
Montreal, QC
- Full-time
Reporting to the Director, Engineering and Projects, the Manager, Project Management is responsible for overseeing, supporting, and developing the team of Project Managers. This role…
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PC
Environmental Advisor
PETRONAS Canada
Calgary, AB
- Full-time
PETRONAS Canada is seeking an Environmental Advisor to join its Calgary team. Reporting to the Manager of Environment, you will support environmental reclamation and restoration management…
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AF
Lead UX Designer
Armstrong Fluid Technology
Toronto, ON
- Full-time
…platform and lead the design team. Working with the product manager, enterprise architect, the platform vendor partner, and sales, customer service, and order-entry leaders across our…
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AF
Senior UX Designer
Armstrong Fluid Technology
Toronto, ON
- Full-time
…quotation to order submission. Working closely with the product manager, business analysts, developers, and quality assurance engineers, you will turn user needs into clear, simple designs…
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LC
Project Manager - Multi-Residential
Lindsay Construction
Dartmouth, NS
- Full-time
Reporting to the Construction Director, the Project Manager - Multi-Residential provides the necessary leadership to bid, plan, organize, direct, coordinate, and control assigned projects.…
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Ancillary Services Student
OLG
Toronto, ON · York Mills Office
- Full-time
Reporting to the Manager Ancillary Services, you will be empowered to:
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FG
Laline - Seasonal Sales Associate (Seasonal Beauty Advisor) - Markville
Fox Group Canada Inc.
ON · Markham, Ontario
- Part-time
…and most exciting times of the year. Reporting to the Store Manager, you will deliver exceptional customer service, share product knowledge, support sales goals, and help create a welcoming…
Added 16 mins ago
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Personal Banking Associate
TD
AB
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
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Personal Banking Associate Trainee
TD
Toronto, ON
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 16 mins ago
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Maintenance Technician
Co-operative Housing Federation BC
Vancouver, BC
- Full-time
Working closely with the Building Manager and reporting to the Maintenance Manager, the Maintenance Technician plays a vital role in maintaining the safety, security, and livability of…
Added 16 mins ago
J&
EH&S Manager
Johnson & Johnson Innovative Medicine
Markham, ON
- Full-time
The Environmental, Health & Safety (EHS) Manager provides strategic and technical leadership for assigned operations in Ontario and other designated locations in the Commercial Operations…
Added 16 mins ago
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Fit4Less Host - Mississauga Derry & Millcreek
GoodLife Fitness
Mississauga, ON
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
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GF
Fit4Less Host - Sault Ste. Marie Pim Street
GoodLife Fitness
Sault Ste. Marie, ON
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
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GD
Senior Manager Network Infrastructure
Groupe Dynamite, Inc Garage
Mont-Royal, QC · Ville Mont-Royal, Quebec
- Full-time
The Senior Manager’s role is to plan, organize, and manage staff and overall operations to ensure the stable operation of the organization’s network infrastructure.
Added 16 mins ago
YS
Manager, Mental Health Services
Yonge Street Mission
Toronto, ON
- Full-time
We are seeking a Manager, Mental Health Services to provide leadership, program operations oversight, and strategic direction to YSM’s mental health and counselling programs. This role will…
Added 16 mins ago
JT
Business Intelligence & Process Manager
Joseph Transportation Group
Hamilton, ON
- $80,000 to $110,000 CAD / year
Strong understanding of business operations, workflows, productivity, and cost efficiencies.

Amazon

Area Manager II, YYC4

Calgary, AB, Canada

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Job details

Posting language: English
Posted: Oct 28, 2026

Original job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)

A day in the life
As an Area Manager I at an Amazon fulfillment center, you'll lead a team of upto 80 associates, driving associate engagement, safety, quality, and productivity in a fast-paced, technology-driven environment. Your day includes analyzing real-time metrics, coaching team members on the floor, leading investigations and executing root cause analysis, solving operational challenges, and collaborating cross-functionally to optimize workflows. You'll make data-driven decisions, conduct leadership development conversations, and directly impact millions of customer orders while building valuable skills in one of the world's most innovative operations networks. Basic Qualifications: - 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service
- Experience in the management of large teams (50+ members)
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments
- Experience using strong customer service, communication, and interpersonal skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, AB, Calgary - 75,000.00 - 105,000.00 CAD annually

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More about this job

Responsibilities

Lead, coach, and motivate hourly employees while managing safety, quality, productivity, attendance, and customer delivery commitments. Analyze operational metrics, investigate issues and identify root causes, and collaborate with support teams to improve workflows and meet business objectives.

Requirements

Candidates need at least two years of employee and performance management experience, a bachelor's degree or equivalent, or at least two years of Amazon blue-badge/FTE experience. They must be able to work flexible shifts, including weekends, nights, or holidays; preferred qualifications include experience with performance metrics, process improvement, large teams, and relevant operations or customer-facing industries.

Skills

Employee Management
Performance Management
Team Leadership
Coaching and Mentoring
Safety Management
Quality Management
Productivity Management
Customer Service
Data Analysis
Root Cause Analysis
Process Improvement
Lean Six Sigma
Kaizen
Cross-Functional Collaboration
Communication
Operational Problem-Solving

Benefits

Health Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Prescription Insurance
Basic Life and AD&D Insurance
Deferred Profit Sharing Plan
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

Amazon Operations
Fulfillment Center
Hourly Workforce
Employee Engagement
Safety
Quality Assurance
Productivity
Customer Delivery
Performance Metrics
Process Improvement
Lean Techniques
Lean Six Sigma
Kaizen
Root Cause Analysis
Data-Driven Decisions
Operational Workflows
Supply Chain
Logistics
Shipping
Distribution Centers
Manufacturing
Loss Prevention
Human Resources
Engineering
Leadership Development
Customer Service

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