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Added 5 mins ago
SA
Sales Consultant
Steele Auto Group
Fredericton, NB
- Full-time
Steele Hyundai Fredericton is looking for a Sales Consultant to join our team in Fredericton, New Brunswick! You will help customers find the right vehicle for their needs while creating a…
Added 6 mins ago
S
Business Development Representative - SMB
Solink
Remote, Canada
- $68,500 to $85,000 CAD / year
- Full-time
- Remote
…variety of outreach and organizational tasks that help the Sales team increase velocity and…
Added 6 mins ago
LC
Codirecteur de magasin
Loblaw Companies Limited
Rosemère, QC
- Full-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added 20 mins ago
SD
Pharmacovigilance Specialist
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
…great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career…
Added 20 mins ago
SD
Pharmacovigilance Specialist
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
…great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career…
Added 20 mins ago
PC
Senior Safety Instrumented System Engineer II
Parkland Corporation
Burnaby, BC
- Full-time
…annually to approximately 11,000 Sunoco and partner-branded retail locations, as well as independent dealers and commercial…
Added 20 mins ago
SD
Human Resources Business Partner - SDM Northern Alberta
Shoppers Drug Mart
AB · Edmonton, AB
- Full-time
…great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career…
Added 20 mins ago
SD
Senior Product Manager
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
…great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career…
Added 20 mins ago
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Assistant Store Manager - Hazeldean Mall
RCL - Reitmans Canada Ltd/Ltée
Ottawa, ON
- Full-time
2+ years of experience in team management or supervision in a retail or customer-focused environment.
Added 20 mins ago
D
Key Accounts Operations Manager
Danica
Vancouver, BC
- Full-time
Lead and develop Key Account support employees; set priorities, performance expectations and coverage.
Added 35 mins ago
PF
Team Lead, Data & Analytics
Pattison Food Group
Langley (District), BC · Langley Office - Langley BC
- Full-time
…Save-On-Foods and other well-known grocery banners. With nearly 300 retail locations, we proudly employ nearly 30,000 team…
Added 35 mins ago
T
Business Risk Analyst - TD Asset Management
TD
Toronto, ON
- Full-time
…and corporate clients, as well as high-net worth clients and retail mutual…
Added 35 mins ago
B
Mortgage Specialist
BMO
Westmount, QC
- Full-time
…national partnerships and/or creates local partnerships to lead discussions about home financing…
Added 35 mins ago
B
Mortgage Specialist
BMO
Montreal, QC
- Full-time
…national partnerships and/or creates local partnerships to lead discussions about home financing…
Added 35 mins ago
B
Mortgage Specialist
BMO
Montreal, QC
- Full-time
…national partnerships and/or creates local partnerships to lead discussions about home financing…
Added 35 mins ago
B
Mortgage Specialist
BMO
Montreal, QC
- Full-time
…national partnerships and/or creates local partnerships to lead discussions about home financing…
Added 50 mins ago
C
Team Leader
Co-op
Paddockwood, SK
- Full-time
If you are committed to providing exceptional customer service, have a proven sales background, and can lead a motivated team, Lake Country Co-op wants to hear from you! In this role, you…
Added 50 mins ago
TT
Retail Store Customer Service Coordinator Full Time- Vaughan Mills
The TJX Companies, Inc.
Vaughan, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 50 mins ago
PC
Supervisor, Settlements
Parkland Corporation
Calgary, AB
- Full-time
…responsible for overseeing the daily operations of the Canadian Retail Settlement Team within Order to Cash. The role ensures that team priorities and deliverables are aligned with the…
Added 50 mins ago
LO
Licensed Assistant Manager Brampton, ON-LensCrafters
Luxottica of America, Inc.
Brampton, ON
- Full-time
Partners with store manager to lead a team through strong knowledge & skills.
Added 50 mins ago
LO
Licensed Assistant Manager Winnipeg MB, LensCrafters
Luxottica of America, Inc.
Winnipeg, MB
- Full-time
Partners with store manager to lead a team through strong knowledge & skills.
Added 50 mins ago
M
Distribution Centre Supervisor - WDC
MEC
Surrey, BC
- $56,000 to $69,000 CAD / year
- Full-time
Cross train in all DC functions to support the team
Added 50 mins ago
L
Financial Service Representative - LendDirect Office 1677
LendDirect
Toronto, ON · Scarborough, ON
- Full-time
Be part of a dynamic team that is shaping the future of consumer finance. Apply today!
Added 1 hour ago
Gerant de la Boutique - Carrefour Laval
Lush Handmade Cosmetics
Montreal, QC
Added 1 hour ago
CC
Retail Shift Leader
Canna Cabana
Calgary, AB · Douglasdale, Calgary, AB
- Part-time
…dedicated, and mature individuals interested in joining our team. Join us at Douglasdale, Calgary, Alberta and become an important part of a company where the sky is the…

Amazon

Area Manager II, YYC4

Calgary, AB, Canada

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Job details

Posting language: English
Posted: Oct 28, 2026

Original job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)

A day in the life
As an Area Manager I at an Amazon fulfillment center, you'll lead a team of upto 80 associates, driving associate engagement, safety, quality, and productivity in a fast-paced, technology-driven environment. Your day includes analyzing real-time metrics, coaching team members on the floor, leading investigations and executing root cause analysis, solving operational challenges, and collaborating cross-functionally to optimize workflows. You'll make data-driven decisions, conduct leadership development conversations, and directly impact millions of customer orders while building valuable skills in one of the world's most innovative operations networks. Basic Qualifications: - 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service
- Experience in the management of large teams (50+ members)
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments
- Experience using strong customer service, communication, and interpersonal skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, AB, Calgary - 75,000.00 - 105,000.00 CAD annually

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More about this job

Responsibilities

Lead, coach, and motivate hourly employees while managing safety, quality, productivity, attendance, and customer delivery commitments. Analyze operational metrics, investigate issues and identify root causes, and collaborate with support teams to improve workflows and meet business objectives.

Requirements

Candidates need at least two years of employee and performance management experience, a bachelor's degree or equivalent, or at least two years of Amazon blue-badge/FTE experience. They must be able to work flexible shifts, including weekends, nights, or holidays; preferred qualifications include experience with performance metrics, process improvement, large teams, and relevant operations or customer-facing industries.

Skills

Employee Management
Performance Management
Team Leadership
Coaching and Mentoring
Safety Management
Quality Management
Productivity Management
Customer Service
Data Analysis
Root Cause Analysis
Process Improvement
Lean Six Sigma
Kaizen
Cross-Functional Collaboration
Communication
Operational Problem-Solving

Benefits

Health Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Prescription Insurance
Basic Life and AD&D Insurance
Deferred Profit Sharing Plan
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

Amazon Operations
Fulfillment Center
Hourly Workforce
Employee Engagement
Safety
Quality Assurance
Productivity
Customer Delivery
Performance Metrics
Process Improvement
Lean Techniques
Lean Six Sigma
Kaizen
Root Cause Analysis
Data-Driven Decisions
Operational Workflows
Supply Chain
Logistics
Shipping
Distribution Centers
Manufacturing
Loss Prevention
Human Resources
Engineering
Leadership Development
Customer Service

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