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Added 14 mins ago
A
Pattern Making Lead
ARC'TERYX
North Vancouver, BC
- Full-time
As the Pattern Making Lead, you lead a specialized team of Pattern Makers in the creation of technical and complex patterns from our maker phase through pre-production (approved to counter…
Added 14 mins ago
T
Senior Analyst, Reporting - Model Management and Analytics (5600)
TD
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 14 mins ago
SC
Warehouse Break Pack, Part time, Mon-Fri, 8:30 - 4:00
Staples Canada
Amherst, NS
- Part-time
…space usage. Perform work under the direction of warehouse lead, supervisor or…
Added 14 mins ago
SI
Retail Operations Supervisor
Staples Inc.
Kamloops, BC
- Full-time
As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently…
Added 28 mins ago
C
Manager Client Advise - Sherbrooke
CIBC
Sherbrooke, QC
- Full-time
Client experience - Lead by example, show your team how to deepen client relationships and meet client financial needs while providing a high standard of service. Deliver the client…
Added 28 mins ago
BG
Parts Coordinator (Toronto Area)
Boyd Group Services
Toronto, ON
- Full-time
…in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career…
Added 28 mins ago
A
Finance - Senior Financial Analyst/Financial Analyst, Business Finance
Aritzia
Vancouver, BC
- Full-time
…to support our People and serve our Clients a frictionless experience. So, you can do what you do best - with…
Added 28 mins ago
Senior Manager and Team Lead, Credit Risk, Retail
Scotiabank
ON · Mississauga, ON
ACE’s role is to review credit applications requiring an exception for Retail Branches, Private Banking, Indirect Mortgage and Indirect Auto, Small Business (Branch, Health Care &…
Added 28 mins ago
SS
Sales Representative
Simple Staffing
Remote, Canada
- $70,000 to $1,000,000 USD / year
- Full-time
- Remote
Work from a client provided territory lead list to market Bell products to drive sales in residential areas
Added 28 mins ago
US Corporates - Senior Credit Analyst, Utilities & Midstream - Toronto
Fitch Group
Toronto, ON
An opportunity to be a lead coverage analyst at a global rating agency.
Added 29 mins ago
CF
Senior Manager, Military Family Services (Paid Relocation to Cold Lake, AB)
Canadian Forces Morale and Welfare Services
Cold Lake, AB
- $112,490 to $140,650 CAD / year
- Full-time
…sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity…
Added 43 mins ago
RB
Assistant Branch Manager
Royal Bank of Canada
Prince George, BC
- Full-time
· Inspire, orchestrate and pioneer superior retailing excellence to deliver a memorable client experience
Added 43 mins ago
CC
Retail Shift Leader
Canna Cabana
Burlington, ON · Guelph Line, Burlington, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
Added 43 mins ago
R(
Assistant Store Manager - West Oaks Mall
Reitmans (Canada) Ltée/Ltd
Abbotsford, BC
- Full-time
2+ years of experience in team management or supervision in a retail or customer-focused environment.
Added 59 mins ago
E
Braze Architect
EXL
Canada
- Full-time
…(Hightouch, Amperity, Amplitude, Snowflake, and similar). You will lead enterprise-scale implementations and migrations, set engineering and governance standards, advise senior client…
Added 59 mins ago
UO
Horticulture Technician
University of Alberta
Edmonton, AB
- Full-time
…consideration based on minimum qualifications, or a combination of experience, skills, and abilities before external applicants are…
Added 59 mins ago
FG
FOX CLOTHING - Shift Lead - Yorkdale Mall
Fox Group Canada Inc.
Toronto, ON
- Part-time
…consistently provide customers with an exceptional fashion retail experience. The Shift Lead understands key business drivers and adjusts the business…
Added 59 mins ago
BA
Director of Marketing, Events & Community Growth
Boutique Awesome
Longueuil, QC
- Full-time
Experience with trading card games, hobby retail or community building; familiarity with Shopify, Mailchimp or Meta Ads Manager. These are assets, not requirements.
Added 1 hour ago
SD
Pharmacist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Edmonton, AB
- Part-time
Proven ability to drive and build the business, lead by example and support enterprise programs
Added 1 hour ago
US
Collingwood Driver Helper
UPS Supply Chain Solutions
Owen Sound, ON · CA - OWEN SOUND CENTER (ONOWE)
- Part-time
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become…
Added 1 hour ago
W
(CAN) Front End Checkout Team Associate
Walmart
Fredericton, NB
- Full-time
To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 1 hour ago
W
(CAN) Gérant du service à la clientèle
Walmart
Alma, QC
- Part-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 1 hour ago
W
(CAN) Customer Service Manager
Walmart
Fredericton, NB
- Part-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 1 hour ago
LC
Manager, Brand Technology Production Support
Loblaw Companies Limited
Brampton, ON
- Full-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added 1 hour ago
LC
Produce Department Manager Full Time Day
Loblaw Companies Limited
Humboldt, SK
- Full-time
- Previous management experience in retail or food services

Amazon

Area Manager II, YYC4

Calgary, AB, Canada

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Job details

Posting language: English
Posted: Oct 28, 2026

Original job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)

A day in the life
As an Area Manager I at an Amazon fulfillment center, you'll lead a team of upto 80 associates, driving associate engagement, safety, quality, and productivity in a fast-paced, technology-driven environment. Your day includes analyzing real-time metrics, coaching team members on the floor, leading investigations and executing root cause analysis, solving operational challenges, and collaborating cross-functionally to optimize workflows. You'll make data-driven decisions, conduct leadership development conversations, and directly impact millions of customer orders while building valuable skills in one of the world's most innovative operations networks. Basic Qualifications: - 2+ years of employee and performance management experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- A Bachelor's degree or International Equivalent, OR 2+ years of Amazon (blue badge/FTE) experience, OR 6+ years of Military Experience Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service
- Experience in the management of large teams (50+ members)
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments
- Experience using strong customer service, communication, and interpersonal skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, AB, Calgary - 75,000.00 - 105,000.00 CAD annually

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More about this job

Responsibilities

Lead, coach, and motivate hourly associates while managing safety, quality, attendance, productivity, and customer delivery commitments. Analyze operational metrics, investigate issues and identify root causes, and collaborate with support teams to improve workflows and meet business objectives.

Requirements

Candidates need at least two years of employee and performance management experience and must be able to work a flexible schedule, including weekends, nights, or holidays. They must have a bachelor's degree or international equivalent, at least two years of Amazon blue-badge/FTE experience, or at least six years of military experience; experience with metrics, process improvement, large teams, or relevant customer-facing and operations industries is preferred.

Skills

Employee Management
Performance Management
Team Leadership
Coaching and Mentoring
Safety Management
Quality Management
Productivity Management
Customer Service
Data Analysis
Root Cause Analysis
Process Improvement
Lean Six Sigma
Kaizen
Cross-Functional Collaboration
Communication
Operational Problem-Solving

Benefits

Health Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Prescription Insurance
Basic Life and AD&D Insurance
Deferred Profit Sharing Plan
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

Amazon Operations
Fulfillment Center
Delivery Station
Hourly Workforce
Employee Management
Performance Management
Safety
Quality Assurance
Productivity
Customer Delivery
Operational Metrics
Data-Driven Decisions
Root Cause Analysis
Process Improvement
Lean Six Sigma
Kaizen
Supply Chain
Logistics
Loss Prevention
Engineering
Human Resources
Leadership Development
Associate Engagement
Customer Service

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