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Added 6 mins ago
Portfolio Administrator, Scotia Jarislowsky Fraser - Montreal, QC
Scotiabank
Montreal, QC
The Portfolio Administrator works closely with the Relationship Manager(s) in the management of their overall book(s) of business, with a passion for providing client service excellence…
Added 6 mins ago
Manager, Concierge Support, Global Transaction Banking - Toronto
Scotiabank
Toronto, ON
As a Concierge Support Manager, Client Services & Solutions within Global Transaction Banking (GTB), you will provide dedicated technical support to the bank’s top-tier corporate clients.…
Added 6 mins ago
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Service manager
GoSecure
Saint John, NB · Toronto, ON · Montreal, QC · Quebec, QC
- Full-time
Provide post-sales customer service and act as the primary point of contact for clients throughout the engagement.
Added 6 mins ago
Senior Manager, Real Estate Operations, Saskatchewan 1
Bell
Regina, SK
We are seeking for a Senior Manager, Real Estate Operations, to lead the day-to-day operations of a mission‑critical Data Centre, ensuring high availability, reliability, safety, and…
Added 21 mins ago
R
Client Advisor
RBC
Foremost, AB
- Part-time
RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.
Added 21 mins ago
FL
Assistant Manager
Foot Locker
Surrey, BC
- Full-time
Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and experiences that define our brands’ impact in the…
Added 36 mins ago
MW
Office Manager
Manulife Wealth
Calgary, AB
- Full-time
We are seeking a highly organized, proactive Operations Manager to oversee the day-to-day operations of a new Manulife Wealth branch in Calgary. This is a hands-on role that combines…
Added 36 mins ago
CM
IT Support Specialist
CASA Mental Health
AB · Edmonton, AB
- Full-time
Reporting to the Manager, Information Technology, the IT Support Specialist provides technical assistance and end-user support across the organization including consultation, installation,…
Added 36 mins ago
T
Personal Banking Associate Trainee (Full time)- Gatineau De La Gappe
TD
Gatineau, QC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 36 mins ago
T
Personal Banking Associate Trainee
TD
Surrey, BC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 36 mins ago
T
Bus Operations Support Lead I
TD
Toronto, ON
- Full-time
Added 36 mins ago
T
Relationship Manager
TD
Kelowna, BC
- Full-time
The Relationship Manager is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for…
Added 36 mins ago
T
Personal Banker Trainee
TD
Thornbury, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 36 mins ago
T
Senior Group Risk Analyst, ILED (5026)
TD
Toronto, ON
- Full-time
Added 36 mins ago
Administration and Quality Support - Challenger (Cambridge)
Fastfrate Group
Cambridge, ON
…PIP requirements, and works closely with Operations, Sales, Customer Onboarding, Traffic, and Equipment Control teams to ensure customer and regulatory standards are…
Added 36 mins ago
Home Health Care - Specialist Rehab Product
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
St. John's, NL
Role model and reinforce customer service expectations daily for all staff
Added 36 mins ago
Manager, Member Experience and Sales
Abilities Centre
Whitby, ON
Reporting to the Assistant Director, Business Operations, the Manager, Member Experience and Sales will support the Revenue Development Department in achieving its financial goals for…
Added 36 mins ago
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Senior Business Development Manager
BMO
Toronto, ON · BMOPLACE
- Full-time
Boldly Grow the Good in Business and Life - Become BMO's next Senior Business Development Manager supporting BrokerEdge clients in making real financial progress. Situated in Toronto…
Added 36 mins ago
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Senior Manager, First Party Fraud Analytics - Lending
BMO
Toronto, ON · FCP
- Full-time
…measure, and mitigate first party fraud risk while balancing customer experience, portfolio performance, and business growth objectives. Working closely with Technology, Data & Analytics,…
Added 36 mins ago
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Senior Manager, First Party Fraud Analytics - Onboarding
BMO
Toronto, ON · FCP
- Full-time
…measure, and mitigate first party fraud risk while balancing customer experience, portfolio performance, and business growth objectives. Working closely with Technology, Data & Analytics,…
Added 36 mins ago
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Senior Manager, First Party Fraud Analytics - Cards
BMO
Toronto, ON · FCP
- Full-time
…measure, and mitigate first party fraud risk while balancing customer experience, portfolio performance, and business growth objectives. Working closely with Technology, Data & Analytics,…
Added 36 mins ago
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Senior Manager, First Party Fraud Analytics - Business Banking
BMO
Toronto, ON · FCP
- Full-time
…measure, and mitigate first party fraud risk while balancing customer experience, portfolio performance, and business growth objectives. Working closely with Technology, Data & Analytics,…
Added 36 mins ago
B
Business Development Manager
BMO
Toronto, ON · BMOPLACE
- Full-time
Boldly Grow the Good in Business and Life - Become BMO's next Business Development Manager supporting BrokerEdge clients in making real financial progress. Situated in the Greater Toronto…
Added 51 mins ago
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Assistant Store Manager - RW&CO
RW&CO
Saint-Bruno, QC
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 51 mins ago
PHARMACY OPERATIONS MANAGER
Green Shield Canada
Canada
Managing and overseeing the recruiting, hiring, onboarding, and training of personnel

Amazon

Area Manager II, YYZ4

Brampton, ON, Canada

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)

A day in the life
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct planning sessions with your team, coaching them through operational challenges while developing their leadership capabilities. On a typical day, you'll partner cross-functionally with teams such as Quality, HR, and Safety to implement scalable process improvements that could impact 200+ associates across multiple workflows. You'll diagnose root causes of performance gaps using advanced analytics, facilitate alignment meetings with senior leadership on department-level goals, and make data-driven decisions that balance competing priorities. You would leverage your strategic thinking to review department-wide metrics, and plan initiatives that directly impact millions of customer orders while maintaining high levels of engagement, safety, quality, and productivity standards.
Basic Qualifications: - 2+ years of employee and performance management experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- A Bachelor's degree or International Equivalent, OR 2+ years of Amazon (blue badge/FTE) experience, OR 6+ years of Military Experience Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience
- Experience in the management of large teams (50+ members)
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments
- Experience using strong customer service, communication, and interpersonal skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Brampton - 75,000.00 - 105,000.00 CAD annually

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More about this job

Responsibilities

Lead and mentor a team of hourly associates to ensure safety, quality, and productivity standards are met within the fulfillment center. Collaborate cross-functionally with support teams to implement process improvements and achieve operational business objectives.

Requirements

Requires at least 2 years of employee and performance management experience and a flexible schedule including weekends and holidays. Candidates must hold a Bachelor's degree or have equivalent experience in Amazon operations or military leadership.

Skills

Performance management
Team leadership
Operations management
Safety management
Process improvement
Lean Six Sigma
Kaizen
Data-driven decision making
Strategic planning
Cross-functional collaboration
Mentoring
Supply chain management
Logistics
Analytical skills
Communication skills
Interpersonal skills

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred Profit Sharing Plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Operations
Fulfillment center
Logistics
Supply chain
Performance management
Lean Six Sigma
Kaizen
Process improvement
Safety
Quality assurance
Data analytics
Leadership
Mentoring
Inventory management
Workflow management
Strategic planning
Cross-functional teams
Human resources
Engineering
Loss prevention

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