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Added 13 mins ago
Aquafitness Instructor
City of Mississauga
Mississauga, ON
Plan and lead a dynamic, safe and effective aquatic exercise class specific to the course outline provided. Engage and lead individuals with a variety of abilities. Participants should feel…
Added 13 mins ago
Aquafitness Instructor, Therapeutic
City of Mississauga
Mississauga, ON
Plan and lead a dynamic, safe and effective post-rehabilitation aquatic therapeutic class specific to the course outline provided. The class should engage and lead individuals with a…
Added 13 mins ago
BC
Financial Solutions Associate - Lonsdale Branch
Beem Credit Union
North Vancouver, BC
- Full-time
…financial partner that offers both digital ease and people-first…
Added 13 mins ago
LC
Lead Sales Associate | Full-Time | Kitchener
Linen Chest
Kitchener, ON
- Full-time
…team. As a Sales Associate, you play an essential role in the customer experience by guiding customers through their choices and helping them find the perfect products for their home. Your…
Added 13 mins ago
OF
Membership Sales Associate
Orangetheory Fitness 10033
Newmarket, ON
- $17.9 to $20 CAD / day
- Part-time
Added 28 mins ago
Sales Representative - Kanata
SALT XC
Ottawa, ON
…passionate about technology, confident in sales, and thrives in a customer facing setting. This role works Thursday-Sunday each week. (20…
Added 28 mins ago
IT Project Manager
Canada Cartage Group of Companies
Mississauga, ON
Reporting to the VP, Applications & Strategic Initiatives, the IT Project Manager will lead technology projects focused primarily on warehouse management systems (WMS), warehousing and…
Added 28 mins ago
Corporate Store Key Holder
Bulk Barn
Kitchener, ON
Lead and assist workers in performing their day-to-day tasks
Added 28 mins ago
Corporate Store Key Holder - Temporary
Bulk Barn
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Lead and assist workers in performing their day-to-day tasks
Added 28 mins ago
Corporate Store Key Holder
Bulk Barn
Thornhill, ON
Lead and assist workers in performing their day-to-day tasks
Added 28 mins ago
R
Sales Associate-Retail Seasonal Part Time
Roots
Halifax, NS
- Part-time
Deliver exceptional customer service by confidently engaging and assisting customers.
Added 28 mins ago
Production Supervisor
Nucor Rebar Fabrication
Montreal, QC
Track record of delivering results in safety, quality, productivity, and customer service
Added 28 mins ago
BC
Registered Nurse - Medical B7
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 28 mins ago
XI
Field Sales & Marketing Representative
Xplore Inc.
Canada
- Full-time
Effectively communicate pricing, packages, and promotions to potential customers Process orders and document customer requests
Added 28 mins ago
Q
CCaaS Architect
Quantiphi
Canada
- Full-time
We are looking for an Architect to support a Contact Center as a Service (CCaaS) deployment on Google CCAIP platform, building and configuring DTMF IVR menus and contact center call flows…
Added 28 mins ago
XI
Field Sales & Marketing Representative
Xplore Inc.
Canada
- Full-time
Effectively communicate pricing, packages, and promotions to potential customers Process orders and document customer requests
Added 28 mins ago
AS
AMLCO (Part-Time) - Anti-Money Laundering Chief Officer
Axia Search
Vancouver, BC
- $50,000 to $60,000 CAD / year
- Part-time
…Compliance Officer (AMLCO). To serve as the designated compliance lead for one of our clients in Canada who are registered with the Financial Transactions and Reports Analysis Centre of…
Added 28 mins ago
TA
Aircraft Engine Technician
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Quebec, QC
- Full-time
…the next generation of combat leaders by living our values of Service, Integrity, Excellence, and Together every…
Added 28 mins ago
MH
HVDC Design Engineer (Electrical/Computer Engineer)
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Winnipeg, MB
- Full-time
…in North America, recognized for providing highly reliable service and exceptional customer satisfaction. Join our team of Manitoba's best as we continue to build a company that champions…
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MT
Account Executive (Territory Sales)
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Recommend solutions that address customer needs while balancing service expectations and commercial objectives.
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Resource Options Planning Engineer (Civil, Electrical or Mechanical Engineer)
Manitoba Hydro
Winnipeg, MB
- Temporary
…in North America, recognized for providing highly reliable service and exceptional customer satisfaction. Join our team of Manitoba's best as we continue to build a company that champions…
Added 28 mins ago
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Booking Clerk/Secretary-VGH
Vancouver Coastal Health
Vancouver, BC
- Full-time
VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and…
Added 28 mins ago
B
Customer Service Representative
Brunel
Toronto, ON · Etobicoke, ON
- $70,000 to $75,000 CAD / year
- Full-time
Brunel is seeking a detail-oriented and service-focused Customer Service Representative to support the complete customer order process from initial inquiry through delivery and invoicing.…
Added 43 mins ago
W
Overnight Lead Department Manager
Walmart
Regina, SK
- Full-time
Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role, you lead and…
Added 43 mins ago
JI
Class 1 Pickup & Delivery Driver
J.D. Irving, Limited
Saint John, NB
- Full-time
…daily pickup and delivery routes while providing exceptional customer service. The successful candidate will be safety-focused, dependable, and committed to ensuring freight is delivered…

Amazon

Area Manager II, YYZ4

Brampton, ON, Canada

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)

A day in the life
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct planning sessions with your team, coaching them through operational challenges while developing their leadership capabilities. On a typical day, you'll partner cross-functionally with teams such as Quality, HR, and Safety to implement scalable process improvements that could impact 200+ associates across multiple workflows. You'll diagnose root causes of performance gaps using advanced analytics, facilitate alignment meetings with senior leadership on department-level goals, and make data-driven decisions that balance competing priorities. You would leverage your strategic thinking to review department-wide metrics, and plan initiatives that directly impact millions of customer orders while maintaining high levels of engagement, safety, quality, and productivity standards.
Basic Qualifications: - 2+ years of employee and performance management experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- A Bachelor's degree or International Equivalent, OR 2+ years of Amazon (blue badge/FTE) experience, OR 6+ years of Military Experience Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience
- Experience in the management of large teams (50+ members)
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments
- Experience using strong customer service, communication, and interpersonal skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Brampton - 75,000.00 - 105,000.00 CAD annually

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More about this job

Responsibilities

Lead and mentor a team of hourly associates to ensure safety, quality, and productivity standards are met within the fulfillment center. Collaborate cross-functionally with support teams to implement process improvements and achieve operational business objectives.

Requirements

Requires at least 2 years of employee and performance management experience and a flexible schedule including weekends and holidays. Candidates must hold a Bachelor's degree or have equivalent experience in Amazon operations or military leadership.

Skills

Performance management
Team leadership
Operations management
Safety management
Process improvement
Lean Six Sigma
Kaizen
Data-driven decision making
Strategic planning
Cross-functional collaboration
Mentoring
Supply chain management
Logistics
Analytical skills
Communication skills
Interpersonal skills

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred Profit Sharing Plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Operations
Fulfillment center
Logistics
Supply chain
Performance management
Lean Six Sigma
Kaizen
Process improvement
Safety
Quality assurance
Data analytics
Leadership
Mentoring
Inventory management
Workflow management
Strategic planning
Cross-functional teams
Human resources
Engineering
Loss prevention

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