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Added 3 mins ago
Support Specialist - Brain Injury Services
Eliot Community Human Services
Burlington, ON
…perspectives are valued, creating a culture of belonging and professional…
Added 3 mins ago
M-
Assistant Manager
Midas - Edmonton 5392
Edmonton, AB
- $60,000 to $75,000 CAD / year
- Other
A focus on front counter customer service and sales utilizing your previous automotive parts/service and wheel/tire experience
Added 3 mins ago
YO
Counselling Supervisor
YMCA of Greater Toronto
Torrance, ON
- Part-time
Set the tone for exceptional customer service on camper arrival and departure days.
Added 3 mins ago
CC
Automotive Estimator
Craftsman Collision
Vernon, BC
- Full-time
…team as the front line responsible for ensuring exceptional customer service and sales. They educate customers and provide clear and accurate process steps to help them navigate the claims…
Added 3 mins ago
H
Scarborough Residential Cleaner
HomeCleans
Toronto, ON
- $23 to $27 CAD / hour
- Contract
This role is for independent contractors who will be assigned cleaning jobs based on availability, location, and service needs.
Added 3 mins ago
GC
General Help Part-Time Casual
Group Compass Ltee
Kingston, ON
- Part-time
We are a busy café located in a hospital setting and are looking for an enthusiastic, dependable, and customer-focused team player to join our team in a casual position. In this role, you…
Added 3 mins ago
AR
Area Sales Manager - SMERFE
Algonquin Resort
Toronto, ON · Etobicoke, ON
- Full-time
Are you a driven, energetic, and relationship-focused sales professional looking for your next big move? Step into the role of Area Sales Manager and take the lead in growing revenue and…
Added 3 mins ago
PC
Cashier
Pilot Company
Toronto, ON · Etobicoke, Ontario
- Part-time
Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same. Team members have the…
Added 3 mins ago
A
Registered Massage Therapist
AccorHotel
Lake Louise, AB
- Full-time
We are seeking a talented Registered Massage Therapist to join our team. If you are passionate about guest service, eager to be a part of something special and, ready to contribute to the…
Added 3 mins ago
SD
Étudiant(e) en pharmacie, rémunéré(e) à l’heure – PHX temps partiel jour
Shoppers Drug Mart
Longueuil, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 3 mins ago
SD
Pharmacy Assistant, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Deer Lake, NL
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 3 mins ago
SD
Pharmacy Assistant, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Chatham-Kent, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 3 mins ago
PA
Automotive Sales Representative
Pfaff Automotive Partners Inc.
Thornhill, ON
- Full-time
…customers find the right vehicle while creating a seamless, professional, and enjoyable buying experience. From the first conversation through vehicle delivery and beyond, you’ll serve as a…
Added 3 mins ago
SD
Pharmacist, Hourly Full Time Day
Shoppers Drug Mart
Toronto, ON
- Full-time
Commitment to providing exceptional customer service
Added 3 mins ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
London, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 3 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 3 mins ago
SD
Regulated Pharmacy Technician, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
London, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 3 mins ago
SD
Patient Care Specialist-4
Shoppers Drug Mart
Mississauga, ON
- Full-time
…support program. The PCS is responsible for ensuring program service offerings are managed and delivered effectively with the highest quality customer service. This colleague is action…
Added 4 mins ago
N
Cost Estimator - Offset Printing and Finishing
Newprint
Ottawa, ON
- $43,500 to $62,000 CAD / year
- Full-time
Our team of experts is dedicated to delivering high-quality products and exceptional customer service, while also being committed to innovation and quality. In addition to our advanced…
Added 4 mins ago
BU
Production and Operations Manager
BE Ultimate Apparel
Vancouver, BC
- Full-time
…BE Athletics, our next chapter that brings the same craft, service, and teamwear support to more teams, programs, sports, and communities across the world. We're a Certified B Corporation,…
Added 4 mins ago
RM
Patient Access Clerk I
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Demonstrated excellence customer service skills
Added 4 mins ago
HE
Chief Engineer
Hotel Equities Group, LLC
Edmonton, AB
- Full-time
Strong customer service and communication skills.
Added 4 mins ago
CG
General Help Part-Time Casual
Compass Group Canada
Kingston, ON
- Part-time
We are a busy café located in a hospital setting and are looking for an enthusiastic, dependable, and customer-focused team player to join our team in a casual position. In this role, you…
Added 4 mins ago
AA
Auto Body Detailer (Mississauga-East)
Assured Automotive
Mississauga, ON
- Full-time
A Professional Atmosphere, Great Working Conditions with Dynamic Leadership
Added 4 mins ago
TT
National Account Manager
Top Tier Talent Group
Toronto, ON
- Full-time
This role is ideal for a transportation sales professional with a strong background in freight brokerage, Full Truckload (FTL), and cross-border transportation who understands how to build…

Amazon

Area Manager II, YYZ4

Brampton, ON, Canada

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)

A day in the life
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct planning sessions with your team, coaching them through operational challenges while developing their leadership capabilities. On a typical day, you'll partner cross-functionally with teams such as Quality, HR, and Safety to implement scalable process improvements that could impact 200+ associates across multiple workflows. You'll diagnose root causes of performance gaps using advanced analytics, facilitate alignment meetings with senior leadership on department-level goals, and make data-driven decisions that balance competing priorities. You would leverage your strategic thinking to review department-wide metrics, and plan initiatives that directly impact millions of customer orders while maintaining high levels of engagement, safety, quality, and productivity standards.
Basic Qualifications: - 2+ years of employee and performance management experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- A Bachelor's degree or International Equivalent, OR 2+ years of Amazon (blue badge/FTE) experience, OR 6+ years of Military Experience Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience
- Experience in the management of large teams (50+ members)
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments
- Experience using strong customer service, communication, and interpersonal skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Brampton - 75,000.00 - 105,000.00 CAD annually

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More about this job

Responsibilities

Lead and mentor a team of hourly associates to ensure safety, quality, and productivity standards are met within the fulfillment center. Collaborate cross-functionally with support teams to implement process improvements and achieve operational business objectives.

Requirements

Requires at least 2 years of employee and performance management experience and a flexible schedule including weekends and holidays. Candidates must hold a Bachelor's degree or have equivalent experience in Amazon operations or military leadership.

Skills

Performance management
Team leadership
Operations management
Safety management
Process improvement
Lean Six Sigma
Kaizen
Data-driven decision making
Strategic planning
Cross-functional collaboration
Mentoring
Supply chain management
Logistics
Analytical skills
Communication skills
Interpersonal skills

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred Profit Sharing Plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Operations
Fulfillment center
Logistics
Supply chain
Performance management
Lean Six Sigma
Kaizen
Process improvement
Safety
Quality assurance
Data analytics
Leadership
Mentoring
Inventory management
Workflow management
Strategic planning
Cross-functional teams
Human resources
Engineering
Loss prevention

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