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Added 12 mins ago
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Customer Expérience Associate, part time (future opportunities) - Montérégie-Estrie
TD
Longueuil, QC · Saint-Hubert, QC
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 12 mins ago
WC
(CAN) Team Leader, Transportation (Contract - 14 Months Maternity Coverage) Mon-Fri 1:00am to 9:30am
Walmart Canada
Surrey, BC
- Full-time
…carrier vehicles in order to provide an on-time, cost-effective service to the customer. The incumbent is also responsible for coordinating all activities related to the flow of freight.…
Added 13 mins ago
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Associate General Manager
Amica Senior Lifestyles
Toronto, ON · North York, ON
- Full-time
An independent, self-starting leader who excels in a team environment.
Added 13 mins ago
SA
International Admissions Officer
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
…for international learners. Join a vibrant team focused on service, opportunity and…
Added 13 mins ago
SA
Business Systems Analyst
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
Added 13 mins ago
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Bilingual Facility Services Manager (EN/FR)
BGIS
Montreal, QC
- Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 13 mins ago
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Sales Manager - Utility Scale Wind Energy
Progressive
Montreal, QC
- $132,000 to $170,000 USD / year
- Full-time
Support contract negotiations for turbine supply agreements and long-term service agreements.
Added 13 mins ago
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Security Guard
Vista Security & Investigations
Hamilton, ON
- Full-time
With over 30 years of experience, Vista Security & Investigations Inc. is a proud leader in security solutions across Canada. As a full-service security company, we offer a suite of…
Added 13 mins ago
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Seeburger Lead
Infosys
Vancouver, BC
- $90,450 to $136,500 CAD / year
- Full-time
Delivered regular status reports, SLA dashboards, and service review presentations to stakeholders
Added 13 mins ago
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Electrical Design Engineer
BGIS
Toronto, ON
- Full-time
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that…
Added 13 mins ago
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Part Time Porter (Everclean)
Kandor
Vancouver, BC
- Part-time
Immediately clean up any standing water or spills in entranceways, service corridors, or any other floor surfaces in the center and indicate wet surfaces with “Caution – Wet Floor” signs…
Added 13 mins ago
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Residential Claims Adjuster, AMF licensed, Bilingual (Eng./Fre.)
TD
Ottawa, ON · Montreal, QC
- Full-time
…top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness…
Added 13 mins ago
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Personal Banking Associate Trainee - Mandarin and/or Cantonese Language Skills Considered an Asset
TD
Burnaby, BC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 13 mins ago
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Personal Banking Associate
TD
Barrie, ON
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 13 mins ago
T
Personal Banker Trainee
TD
Saskatoon, SK
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 13 mins ago
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Software Engineer II
TD
Toronto, ON
- Full-time
Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists
Added 13 mins ago
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Personal Banking Associate
TD
Prescott, ON
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 13 mins ago
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Personal Banking Associate
TD
Waterford, ON
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
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Wealth Operations Officer II Preferred Candidate
TD
Toronto, ON
- Full-time
Execute transactions accurately, on time and in line with established guidelines / procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
Added 13 mins ago
RS
Team Leader 35 Hours/Week
Rocky Support Services Society
Rocky Mountain House, AB
- Full-time
We are seeking a dedicated and compassionate Team Leader to join our Rocky Support Services Society team. As a Team Leader, you will be responsible for overseeing the care and well-being of…
Added 13 mins ago
Registered Nurse (RN)
GEM Health Care Group Ltd.
Hammonds Plains, NS
…learning opportunities. At GEM we strive to provide the best care, service, and quality of life for our residents in a safe, dignified, home-like environment. From housekeeping to…
Added 13 mins ago
RS
ROSC Solutions Group - Regional Medical Director
ROSC Solutions Group Inc.
Edmonton, AB
- Full-time
ROSC Solutions Group (RSG) is seeking an experienced medical leader to help build and lead a sustainable, recovery-oriented medical model across our growing continuum of services.
Added 13 mins ago
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Customer Success Manager, North America
Etraveli Group
Vancouver, BC · Toronto, ON · Montreal, QC
- Full-time
Founded in Toronto, Canada in 2016, Tripstack has been part of Etraveli Group since 2019. It is a B2B Flights as a Service provider and a world leader in virtual interlining.
Added 13 mins ago
CI
Seasonal Associate
Carters Inc.
Ottawa, ON
- Part-time
…most-purchased children’s clothing brand.* We’ve become an industry leader by providing quality - from the first Original Bodysuit® to the lasting careers we offer our team. We’ve kept our…
Added 27 mins ago
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Human Resources Manager
Univeris
Toronto, ON
- Full-time
Univeris, headquartered in Toronto, Canada, is a privately held company and is the leader in enterprise wealth management for the Canadian market. Founded in 1991, Univeris has over 75…

Amazon

Area Manager II, YYZ4

Brampton, ON, Canada

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)

A day in the life
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct planning sessions with your team, coaching them through operational challenges while developing their leadership capabilities. On a typical day, you'll partner cross-functionally with teams such as Quality, HR, and Safety to implement scalable process improvements that could impact 200+ associates across multiple workflows. You'll diagnose root causes of performance gaps using advanced analytics, facilitate alignment meetings with senior leadership on department-level goals, and make data-driven decisions that balance competing priorities. You would leverage your strategic thinking to review department-wide metrics, and plan initiatives that directly impact millions of customer orders while maintaining high levels of engagement, safety, quality, and productivity standards.
Basic Qualifications: - 2+ years of employee and performance management experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- A Bachelor's degree or International Equivalent, OR 2+ years of Amazon (blue badge/FTE) experience, OR 6+ years of Military Experience Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience
- Experience in the management of large teams (50+ members)
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments
- Experience using strong customer service, communication, and interpersonal skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Brampton - 75,000.00 - 105,000.00 CAD annually

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More about this job

Responsibilities

Lead and mentor a team of hourly associates to ensure safety, quality, and productivity standards are met within the fulfillment center. Collaborate cross-functionally with support teams to implement process improvements and achieve operational business objectives.

Requirements

Requires at least 2 years of employee and performance management experience and a flexible schedule including weekends and holidays. Candidates must hold a Bachelor's degree or have equivalent experience in Amazon operations or military leadership.

Skills

Performance management
Team leadership
Operations management
Safety management
Process improvement
Lean Six Sigma
Kaizen
Data-driven decision making
Strategic planning
Cross-functional collaboration
Mentoring
Supply chain management
Logistics
Analytical skills
Communication skills
Interpersonal skills

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred Profit Sharing Plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Operations
Fulfillment center
Logistics
Supply chain
Performance management
Lean Six Sigma
Kaizen
Process improvement
Safety
Quality assurance
Data analytics
Leadership
Mentoring
Inventory management
Workflow management
Strategic planning
Cross-functional teams
Human resources
Engineering
Loss prevention

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