Jobs in Canada

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Added 10 mins ago
T
Customer Experience Associate
TD
Kamloops, BC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
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Data Designer II
TD
Toronto, ON
- Full-time
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and t
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Personal Banking Associate Trainee
TD
Keswick, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 10 mins ago
T
Personal Banking Associate Trainee
TD
Waterford, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 10 mins ago
T
Customer Experience Associate
TD
Sarnia, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 10 mins ago
T
Customer Experience Associate - Lassomption
TD
L'Assomption, QC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
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Senior Personal Banker - Investing Networking Event
TD
Airdrie, AB · Calgary, AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 10 mins ago
T
Personal Banker Trainee
TD
Keswick, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 10 mins ago
T
Senior Personal Banker - Home Borrowing Trainee Networking Event
TD
Airdrie, AB · Calgary, AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 10 mins ago
T
Personal Banker Trainee
TD
Saskatoon, SK
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 10 mins ago
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Project Manager, Reliability Execution
TC Energy
Airdrie, AB · Calgary, AB
- Full-time
The Reliability Execution (RE) Team within Operations Maintenance & Support (OM&S) supports the planning and execution of complex facility maintenance for Canada Gas Operations (CGO). This…
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Houseperson
Northland Properties
Richmond, BC
Ensures all maintenance and safety hazards are promptly reported to the Supervisor/Manager to minimize hazard risk
Added 10 mins ago
Managed Accounts Analyst
Richardson Wealth Ltd
Toronto, ON
Manage workflow and perform trade and modeling operations to support Managed Accounts’ central service activities
Added 10 mins ago
Plant Labourer
Superior Plus Propane Talent Acquisition
Caledon, ON
…assistance program for confidential counseling, mental health support, and various resources to help you navigate life’s…
Added 10 mins ago
Service Coordinator
GWL Realty Advisors
Toronto, ON
We are seeking a Service Coordinator to ensure the building’s daily operations meet our high standards. This role is ideal for a responsible individual who thrives in a dynamic environment,…
Added 10 mins ago
DC
Working Site Lead-Timmins
Dr Clean
Timmins, ON
- Full-time
…this role serves as a lead resource by providing guidance, support, and direction to team members when needed, assisting with training, inspections, and operational coverage. As a newly…
Added 10 mins ago
FG
Parts Manager (Heavy Duty Parts)
Fort Garry Industries LTD.
Winnipeg, MB
- Full-time
The Parts Manager is responsible for overseeing direct customer sales within the branch and leading their team to meet sales goals. You will work with your team members to deliver a…
Added 10 mins ago
SE
Field Service Technician
Schneider Electric
AB · Edmonton, Alberta
- Full-time
…supply) customers including technical site analysis to resolve customer issues and to perform field service duties on APC-MGE’s complete range of single-phase and 3-phase equipment. Apply…
Added 10 mins ago
CG
Senior Internal Auditor
Canada Guaranty
Toronto, ON
- $85,000 to $100,000 CAD / year
- Full-time
As a proudly Canadian company, we are committed to service excellence and helping Canadians achieve successful, long-term homeownership. Our mortgage solutions help protect lenders and…
Added 10 mins ago
KI
Sales Account Executive
Kujaku Inc
Canada
- Full-time
As an Account Manager in freight brokerage, you will play a pivotal role in the company's growth by driving business development, account management and customer service excellence for…
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Senior Manager, Regional Control
Metrolinx
Oakville, ON
- Full-time
Network Operations is seeking a Senior Manager Regional Control to provide leadership, support and direction for the 24/7 Metrolinx operation. Within the NOC, this position will ensure…
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Manager
Desjardins
Levis, QC · Montreal, QC
- Full-time
…manage a large subset of sales or operations activities or a support sub-function that offers specialized services to the sector. You are responsible for administrating your group’s service…
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Ecommerce Manager, DTC
Dermalogica
Toronto, ON
- Full-time
CRM & Customer Journey Optimization: Partner with the CRM Manager to develop and optimize onsite experiences and webflows that support acquisition, conversion, replenishment, cross-sell,…
Added 10 mins ago
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Customer Success Manager - Enterprise
Caribou
Toronto, ON
- Full-time
We’re looking for a Customer Success Manager to lead strategic enterprise customer accounts. This opportunity is for a compassionate problem solver who thrives in fast-paced environments…
Added 10 mins ago
DC
ECommerce Manager, DTC
Dermalogica Canada
Toronto, ON
- $85,000 to $95,000 CAD / year
- Full-time
CRM & Customer Journey Optimization: Partner with the CRM Manager to develop and optimize onsite experiences and webflows that support acquisition, conversion, replenishment, cross-sell,…

Amazon

Area Manager II, YYZ4

Brampton, ON, Canada

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)

A day in the life
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct planning sessions with your team, coaching them through operational challenges while developing their leadership capabilities. On a typical day, you'll partner cross-functionally with teams such as Quality, HR, and Safety to implement scalable process improvements that could impact 200+ associates across multiple workflows. You'll diagnose root causes of performance gaps using advanced analytics, facilitate alignment meetings with senior leadership on department-level goals, and make data-driven decisions that balance competing priorities. You would leverage your strategic thinking to review department-wide metrics, and plan initiatives that directly impact millions of customer orders while maintaining high levels of engagement, safety, quality, and productivity standards.
Basic Qualifications: - 2+ years of employee and performance management experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- A Bachelor's degree or International Equivalent, OR 2+ years of Amazon (blue badge/FTE) experience, OR 6+ years of Military Experience Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience
- Experience in the management of large teams (50+ members)
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments
- Experience using strong customer service, communication, and interpersonal skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Brampton - 75,000.00 - 105,000.00 CAD annually

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More about this job

Responsibilities

Lead, coach, and motivate hourly associates while managing safety, quality, productivity, attendance, and customer delivery commitments. Analyze operational performance, drive department-level improvements, and collaborate with support teams and senior leaders to meet business objectives.

Requirements

Requires at least two years of employee and performance management experience, schedule flexibility including nights, weekends, or holidays, and either a bachelor's degree or an accepted alternative based on Amazon or military experience. Preferred qualifications include experience managing large teams, using performance metrics and process-improvement methods, and relevant industry or customer-service experience.

Skills

Employee Management
Performance Management
Team Leadership
Coaching and Mentoring
Safety Management
Quality Management
Productivity Management
Customer Service
Process Improvement
Performance Metrics
Lean Techniques
Lean Six Sigma
Kaizen
Data-Driven Decision-Making
Cross-Functional Collaboration
Communication

Benefits

Health Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Prescription Insurance
Basic Life Insurance
Accidental Death and Dismemberment Insurance
Deferred Profit Sharing Plan
Paid Time Off
Sign-On Payments
Restricted Stock Units

Visa sponsorship

Not detected in the job text

Keywords

Amazon Operations
Fulfillment Center
Hourly Workforce
Employee Management
Performance Management
Safety
Quality Assurance
Productivity
Customer Delivery
Operational Improvements
Performance Metrics
Root Cause Analysis
Data-Driven Decisions
Lean Techniques
Lean Six Sigma
Kaizen
Cross-Functional Collaboration
Human Resources
Engineering
Loss Prevention
Supply Chain
Logistics
Manufacturing
Customer Service
Leadership Development

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