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Added 5 mins ago
Staff Technical Program Manager - AI/ML
PlayStation Global
Waterloo, ON
7+ years as a technical program manager, with at least 3 years specifically on AI/ML or applied data science delivery
Added 5 mins ago
TG
Project Manager (12 Months Contract)
TMX Group
Toronto, ON
- $100 to $120 CAD / hour
- Full-time
The Project Manager (PM) is responsible for planning, delivery and execution of projects for the entire delivery life cycle, applying established TMX standards and best practices. The PM…
Added 5 mins ago
Meat - Manager Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 5 mins ago
Meat - Manager Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Quispamsis, NB
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 5 mins ago
In Store Bakery - Clerk Department Second Bakery
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
New Glasgow, NS
…the Bakery Department and staff in the absence of the Bakery Manager. Actively contribute to an environment of employee and customer…
Added 5 mins ago
T
Executive Assistant I
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 5 mins ago
Administration - General Manager
Salit Steel
Fort Erie, ON
Reporting to the President, Rebar, the General Manager provides strategic leadership and operational oversight for the Stelcrete Division and the Fort Erie Rebar business. Operating with an…
Added 5 mins ago
T
TD Insurance, Vendor Analyst III
TD
Calgary, AB · Saint John, NB · Halifax, NS · Markham, ON · Montreal, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 5 mins ago
T
Manager, Corporate Segment ORM (5657)
TD
Toronto, ON
- Full-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an…
Added 5 mins ago
T
Assistant Branch Manager Trainee
TD
Brampton, ON
- Full-time
As an Assistant Branch Manager Trainee, you will contribute to the TD's success by leading and coaching employees towards achieving operational excellence and personal development…
Added 5 mins ago
GS
Personal Support Worker (PSW)- Manse Rd Residential
Good Shepherd Centres
Toronto, ON
- $25.8 to $28.32 CAD / hour
- Part-time
Through responsible leadership and effective role modelling, the Personal Support Worker is responsible for the demonstration of the Mission, Vision and Values at work at Good Shepherd…
Added 5 mins ago
Warehouse Supervisor - Price Electronics
Price Industries Limited
Winnipeg, MB
Personal and Professional Development - We are committed to helping you reach your potential through training and education.
Added 5 mins ago
Manager, Annual Giving & Donor Engagement
YMCA of Northeastern Ontario
North Bay, ON
Under the leadership of the Vice President, Philanthropy & Community Engagement and working closely with the Vice President, Impact & Growth, the Manager, Annual Giving & Donor Engagement…
Added 5 mins ago
MS
PT Merchandise Manager
Michaels Stores
Calgary, AB
- Part-time
Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
Added 5 mins ago
Manager of Youth Hub Programs
360°kids
Richmond Hill, ON
The Manager of Youth Hub Programs oversees the daily operations and implementation of strategic direction at the Richmond Hill Youth Hub including Connections emergency housing, and Home…
Added 5 mins ago
Supervisor
JD Sports / Livestock / Size?
AB
…delivering excellent customer experience and fostering growth and development to the team. Most importantly you will ensure operational excellence by performing managerial tasks, such as…
Added 5 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Cornwall, ON
- Full-time
Provides effective leadership and ongoing mentorship and ensures development of all staff
Added 5 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Lasalle, ON
- Full-time
Provides effective leadership and ongoing mentorship and ensures development of all staff
Added 5 mins ago
PA
Delivery Specialist
Pfaff Automotive Partners Inc.
Newmarket, ON
- Full-time
Development and training through our internal learning programs
Added 5 mins ago
GF
Fitness Manager - Moncton Mapleton Centre
GoodLife Fitness
Moncton, NB
- Full-time
The Fitness Manager is responsible for developing their direct reports and growing the number of personal trainers, net Client gain, and serviced hours at their Club. The Fitness Manager…
Added 5 mins ago
FO
Communications Officer, Adaptation
Federation of Canadian Municipalities
Ottawa, ON · Hybrid - Ottawa
- Full-time
We are hiring for the role of Communications Officer for GMF’s Local Leadership for Climate Adaptation initiative, which provides funding and skills development support to communities to…
Added 5 mins ago
K
Manager, Supply Chain Transformation
KPMG
Montreal, QC
- Full-time
We are looking for a Manager to join our Supply Chain Transformation team to lead transformation programs aimed at rethinking supply chain planning processes, operational models, and…
Added 5 mins ago
CS
Associate Product Manager
Cronometer Software Inc
Revelstoke, BC
- Full-time
We are hiring an Associate Product Manager to help improve the experience of people using Cronometer. You will report to the Product Team Manager and work with other product managers and…
Added 5 mins ago
LH
Physiotherapist
Lifemark Health Group
Regina, SK
- Full-time
Build the next generation through mentorship and leadership (as assigned).
Added 5 mins ago
LH
Physiotherapist
Lifemark Health Group
Regina, SK
- Full-time
Build the next generation through mentorship and leadership (as assigned).

Amazon

Area Manager II, YYZ4

Brampton, ON, Canada

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)

A day in the life
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct planning sessions with your team, coaching them through operational challenges while developing their leadership capabilities. On a typical day, you'll partner cross-functionally with teams such as Quality, HR, and Safety to implement scalable process improvements that could impact 200+ associates across multiple workflows. You'll diagnose root causes of performance gaps using advanced analytics, facilitate alignment meetings with senior leadership on department-level goals, and make data-driven decisions that balance competing priorities. You would leverage your strategic thinking to review department-wide metrics, and plan initiatives that directly impact millions of customer orders while maintaining high levels of engagement, safety, quality, and productivity standards.
Basic Qualifications: - 2+ years of employee and performance management experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- A Bachelor's degree or International Equivalent, OR 2+ years of Amazon (blue badge/FTE) experience, OR 6+ years of Military Experience Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience
- Experience in the management of large teams (50+ members)
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments
- Experience using strong customer service, communication, and interpersonal skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Brampton - 75,000.00 - 105,000.00 CAD annually

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More about this job

Responsibilities

Lead, coach, and motivate hourly associates while managing safety, quality, productivity, attendance, and customer delivery commitments. Analyze operational performance, drive department-level improvements, and collaborate with support teams and senior leaders to meet business objectives.

Requirements

Requires at least two years of employee and performance management experience, schedule flexibility including nights, weekends, or holidays, and either a bachelor's degree or an accepted alternative based on Amazon or military experience. Preferred qualifications include experience managing large teams, using performance metrics and process-improvement methods, and relevant industry or customer-service experience.

Skills

Employee Management
Performance Management
Team Leadership
Coaching and Mentoring
Safety Management
Quality Management
Productivity Management
Customer Service
Process Improvement
Performance Metrics
Lean Techniques
Lean Six Sigma
Kaizen
Data-Driven Decision-Making
Cross-Functional Collaboration
Communication

Benefits

Health Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Prescription Insurance
Basic Life Insurance
Accidental Death and Dismemberment Insurance
Deferred Profit Sharing Plan
Paid Time Off
Sign-On Payments
Restricted Stock Units

Visa sponsorship

Not detected in the job text

Keywords

Amazon Operations
Fulfillment Center
Hourly Workforce
Employee Management
Performance Management
Safety
Quality Assurance
Productivity
Customer Delivery
Operational Improvements
Performance Metrics
Root Cause Analysis
Data-Driven Decisions
Lean Techniques
Lean Six Sigma
Kaizen
Cross-Functional Collaboration
Human Resources
Engineering
Loss Prevention
Supply Chain
Logistics
Manufacturing
Customer Service
Leadership Development

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