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Added 20 mins ago
Production Manager
Westerkirk
Calgary, AB
The Production Manager is responsible for the day-to-day operational performance of assigned areas within De Havilland's MRO operation. Working closely with the Operations Manager, Director…
Added 20 mins ago
Plant Labourer
Superior Plus Propane Talent Acquisition
Caledon, ON
Reporting directly to the District Manager, Plant Labourer is a multi-faceted role that will respond to the changing needs of the territory and is responsible for filling cylinders and…
Added 20 mins ago
DC
Working Site Lead-Timmins
Dr Clean
Timmins, ON
- Full-time
…financial institutions, mine sites, offices, schools, commercial and industrial properties, forestry, and transportation. No matter the sector, we are committed to maintaining clean and…
Added 20 mins ago
FG
Parts Manager (Heavy Duty Parts)
Fort Garry Industries LTD.
Winnipeg, MB
- Full-time
With over 100 years of service under our belt, we are always expanding and looking for talented and motivated people to join our team and help with our continued success! Joining FGI means…
Added 20 mins ago
KI
Sales Account Executive
Kujaku Inc
Canada
- Full-time
Kujaku is partnering with a growing, Montreal-based freight brokerage that delivers top-quality transportation and logistics services across Canada and the USA, including oversized and…
Added 20 mins ago
M
Senior Manager, Regional Control
Metrolinx
Oakville, ON
- Full-time
Network Operations is seeking a Senior Manager Regional Control to provide leadership, support and direction for the 24/7 Metrolinx operation. Within the NOC, this position will ensure…
Added 20 mins ago
SC
Manager, Customer Experience
Sysco Canada Inc.
Calgary, AB
- Full-time
The Customer Experience Manager at Sysco is a highly strategic and influential role, providing expert-level analytical leadership and driving significant impact on the company's customer…
Added 35 mins ago
AW
Shuttle/Van Driver Oakville
Auto Warehousing Company Canada
Oakville, ON
- $21.85 to $23 CAD / hour
- Full-time
AWC Operations Canada (AWCC) performs many logistics functions. Some of these are real time yard management, real time data transfers, real time vehicle direct locating, dealer delivery,…
Added 50 mins ago
TT
Operational Performance Specialist (13921)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $91,109.2 to $113,895.6 CAD / year
- Full-time
Knowledge of asset management, maintenance operations, reliability principles, lifecycle planning, and continuous improvement practices is an asset.
Added 50 mins ago
HM
Key Account Manager
Highlight Motor Group
Vaughan, ON
- Full-time
The Key Account Manager / Inside Sales will play a critical role in identifying trends, understanding customer transportation needs, and proactively recommending solutions across Highlight…
Added 50 mins ago
Site Manager - Infrastructure and Site Services (Permanent)
Babcock
Victoria, BC
Our Canadian team combines their talent and expertise with deep global knowledge and experience from our operations in the United Kingdom, Europe, Australasia and Africa.
Added 50 mins ago
Blasting & Coating Supervisor
Aecon
Toronto, ON
…currently seeking a Blasting & Coating Supervisor to support operations at our Cambridge Fabrication Shop. Reporting to the Operations Manager, the Supervisor will provide leadership to…
Added 1 hour ago
Area Manager II, YYZ4
Amazon
Brampton, ON
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an…
Added 1 hour ago
Area Manager II, Canada Operations
Amazon
Brampton, ON · Cambridge, ON · Hamilton, ON · Ottawa, ON · St. Thomas, ON
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an…
Added 1 hour ago
SS
Cyber Incident Response Commander (Contract)
Sopra Steria
Montreal, QC
- Full-time
Our client operates a worldwide network of vessels, ports, terminals and logistics services, and relies on a dedicated cyber defence organisation to protect its operations around the clock.…
Added 1 hour ago
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Proposal Supervisor
AECOM
Mississauga, ON
- $98,000 to $125,000 CAD / year
- Full-time
Leads large/complex proposals that may involve multiple business lines and regions, and supports from capture through to interview stage, as required. May facilitate workshops/sessions to…
Added 1 hour ago
C
Senior Project Manager – Operational Systems & Digital Solutions
CIMA+
Mississauga, ON · Toronto, Ontario
- $125,440 to $172,440 CAD / year
- Full-time
We are specifically looking for a senior professional with experience in technology systems and digital solutions that directly support physical operations, infrastructure and operational…
Added 1 hour ago
GC
Site Administrator with Leasing
Greenwin Corp.
Toronto, ON
- Full-time
Summary: The Site Administrator is responsible for providing administrative support to the site team and ensuring the efficient daily operations of the property. This role involves…
Added 1 hour ago
G Licence Donation Pick Up Truck Driver
Diabetes Canada / National Diabetes Trust
Hamilton, ON
Reporting to the Operations Manager, this critical role will work up to 29 hours per week, driving established routes to collect donated clothing and household items from our valued…
Added 1 hour ago
Propane Specialist - Driver
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Reporting to the District Manager and collaborating daily with the Delivery or Service Coordinator, the primary responsibility of the Propane Specialist is to deliver propane. The propane…
Added 1 hour ago
HT
Senior Program Manager
HomeWorks Trenton
Change Islands, NL
- Full-time
As the sole staff member within the Program Department, the Senior Program Manager is responsible for both program planning and hands-on execution. This includes researching and developing…
Added 1 hour ago
M
Manager, Customer Protection
Metrolinx
Canada
- Full-time
The Customer Protection Services division is seeking a Manager, Customer Protection that will manage and provide oversight customer protection officer services (CPS) operations program and…
Added 1 hour ago
Truck Driver
UFA Co-operative Ltd.
Hanna, AB
At UFA, our drivers are more than transportation professionals. They are trusted partners to local farmers, ranchers, acreage owners, and businesses who rely on us to keep their operations…
Added 1 hour ago
HR
Life Cycle Support Analyst
Hitachi Rail
Toronto, ON
- Full-time
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the…
Added 1 hour ago
HR
Functional Specialist , SAP - MM & SCS
Hitachi Rail
Toronto, ON
- Full-time
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the…

Amazon

Area Manager II, YYZ4

Brampton, ON, Canada

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)

A day in the life
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct planning sessions with your team, coaching them through operational challenges while developing their leadership capabilities. On a typical day, you'll partner cross-functionally with teams such as Quality, HR, and Safety to implement scalable process improvements that could impact 200+ associates across multiple workflows. You'll diagnose root causes of performance gaps using advanced analytics, facilitate alignment meetings with senior leadership on department-level goals, and make data-driven decisions that balance competing priorities. You would leverage your strategic thinking to review department-wide metrics, and plan initiatives that directly impact millions of customer orders while maintaining high levels of engagement, safety, quality, and productivity standards.
Basic Qualifications: - 2+ years of employee and performance management experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- A Bachelor's degree or International Equivalent, OR 2+ years of Amazon (blue badge/FTE) experience, OR 6+ years of Military Experience Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience
- Experience in the management of large teams (50+ members)
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments
- Experience using strong customer service, communication, and interpersonal skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Brampton - 75,000.00 - 105,000.00 CAD annually

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More about this job

Responsibilities

Lead, coach, and motivate hourly associates while managing safety, quality, productivity, attendance, and customer delivery commitments. Analyze operational performance, drive department-level improvements, and collaborate with support teams and senior leaders to meet business objectives.

Requirements

Requires at least two years of employee and performance management experience, schedule flexibility including nights, weekends, or holidays, and either a bachelor's degree or an accepted alternative based on Amazon or military experience. Preferred qualifications include experience managing large teams, using performance metrics and process-improvement methods, and relevant industry or customer-service experience.

Skills

Employee Management
Performance Management
Team Leadership
Coaching and Mentoring
Safety Management
Quality Management
Productivity Management
Customer Service
Process Improvement
Performance Metrics
Lean Techniques
Lean Six Sigma
Kaizen
Data-Driven Decision-Making
Cross-Functional Collaboration
Communication

Benefits

Health Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Prescription Insurance
Basic Life Insurance
Accidental Death and Dismemberment Insurance
Deferred Profit Sharing Plan
Paid Time Off
Sign-On Payments
Restricted Stock Units

Visa sponsorship

Not detected in the job text

Keywords

Amazon Operations
Fulfillment Center
Hourly Workforce
Employee Management
Performance Management
Safety
Quality Assurance
Productivity
Customer Delivery
Operational Improvements
Performance Metrics
Root Cause Analysis
Data-Driven Decisions
Lean Techniques
Lean Six Sigma
Kaizen
Cross-Functional Collaboration
Human Resources
Engineering
Loss Prevention
Supply Chain
Logistics
Manufacturing
Customer Service
Leadership Development

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