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Added 4 mins ago
GA
Customer Success Manager, Enterprise
GC AI
Canada
- Full-time
As a Customer Success Manager at GC AI, you will own two critical moments in the customer lifecycle: onboarding and renewal. You will help legal teams adopt AI in their daily work by…
Added 4 mins ago
ES
Senior Manager PA and DPM - 12 Months Contract- Express Scripts Canada
Express Scripts Canada
Mississauga, ON
- Full-time
Job Title: Senior Manager PA and DPM contract
Added 4 mins ago
V
Store Team Lead Full-Time
Vessi
Richmond, BC
- Full-time
Support the Store Manager and Assistant Store Manager with day-to-day operations, including opening and closing, processing shipments, inventory management, loss prevention and health and…
Added 4 mins ago
V
Store Team Lead Full-Time
Vessi
Burnaby, BC
- Full-time
Support the Store Manager and Assistant Store Manager with day-to-day operations, including opening and closing, processing shipments, inventory management, loss prevention and health and…
Added 5 mins ago
NF
District Sales Manager- GTA (Scarborough)
Neo Financial
Toronto, ON · Scarborough, Ontario
- Full-time
As a District Sales Manager at Neo Financial, you will be a pivotal leader responsible for the profitability and success of a designated district, encompassing up to six mall locations. You…
Added 5 mins ago
R(
Assistant Store Manager - Faubourg de la Gare Vaudreuil
Reitmans (Canada) Ltée/Ltd
Vaudreuil-Dorion, QC
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 18 mins ago
S
Interm Replenishment - Clerk Department Second Grocery
Sobeys
St. John's, NL
- Full-time
…Grocery Department and staff in the absence of the Grocery Manager. Actively contribute to an environment of employee and customer…
Added 18 mins ago
SC
In Store Bakery - Baker/Apprentice SW
Safeway Canada
Lethbridge, AB
- Full-time
Provide customers with friendly and professional service. Under the direction of the Bakery Manager, prepare baking products for customer purchases. Actively contribute to an environment of…
Added 18 mins ago
BD
63-Keyholder | Part Time
Bath Depot
Oshawa, ON
- Part-time
Do you thrive on reaching sales targets and take pride in delivering exceptional customer service while building lasting client relationships?
Added 18 mins ago
C
Manager Service Operations (PL)-CA
CN
Montreal, QC
- Full-time
…defined Service Level Agreements (SLAs), operational targets, and customer expectations. Through the effective use of observability platforms, automation, performance metrics, and…
Added 18 mins ago
R-
Assistant Store Manager - Faubourg de la Gare Vaudreuil
RCL - Reitmans Canada Ltd/Ltée
Vaudreuil-Dorion, QC
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 18 mins ago
SR
Senior Payroll Specialist
Swim Recruiting
Burnaby, BC
- $75,000 to $90,000 CAD / year
- Full-time
…Specialist. This new employee will report directly into the Senior Manager, Accounting & Finance and will work alongside other folks in Payroll, Accounting, AP, AR,…
Added 18 mins ago
S
Full Time PG 3 Front- End Supervisor Salt Spring Island
Sobeys
Saltspring Island, BC
- Full-time
The front-end supervisor is required to deliver exceptional customer service at all times.
Added 18 mins ago
S
Grocery Manager
Sobeys
Mission, BC
- Full-time
The Grocery Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 18 mins ago
SC
Liquor Store Manager
Safeway Canada
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
We have an immediate opening for a customer driven, community engaged, results oriented and passionate people leader to join our team as a Store Manager. Our Store Managers are responsible…
Added 19 mins ago
ES
Operations Manager
Everest Solutions and Images Ltd.
Canada
- Full-time
The Operations Manager provides leadership and oversight for Area Operations, including Sales Support, Production, staffing, and budget management. This role plays a key part in ensuring…
Added 19 mins ago
QH
Assistant Store Manager
QE Home
North Vancouver, BC
- Full-time
…most beloved home décor destinations. As an Assistant Store Manager, you’ll support the Store Manager in driving store performance, inspiring your team, and delivering exceptional guest…
Added 34 mins ago
Landscape Maintenance (OKV) Field Manager
Horizon Contracting Group
Kelowna, BC
At Horizon Contracting Group, great landscapes start with great teams. We’re looking for an experienced Field Manager to lead our landscape maintenance teams, ensuring our crews have the…
Added 49 mins ago
L
District Manager – Northern Alberta and Saskatchewan
Linde
AB · Edmonton, AB
- Full-time
The District Manager will oversee operations of multiple stores within a geographical region. Critical activities include resource recruitment, hiring, allocation, and performance…
Added 49 mins ago
VC
Team Member Experience Manager
Vermeer Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…accelerates brand loyalty with an aligned vision for employee and customer engagement throughout the Vermeer Canada organization. We’re looking for an energetic and creative professional to…
Added 49 mins ago
P
Retail Operations Manager
PetSmart
Abbotsford, BC
- Full-time
Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing…
Added 49 mins ago
BP
Administrator
BELFOR Property Restoration Canada
Kingston, ON
- Full-time
…general administrative duties, including supporting new hire onboarding documentation, to help maintain an organized and welcoming start for new…
Added 49 mins ago
M
Department Manager, Member Experience
MEC
North Vancouver, BC
- $48,100 to $60,200 CAD / year
- Full-time
As the Department Manager, Member Experience, you are a key store leader responsible for delivering exceptional member experiences across the sales floor, Cash and Member Service Desk, and…
Added 49 mins ago
M
Department Manager, Operations Support
MEC
Kitchener, ON
- $48,100 to $60,200 CAD / year
- Full-time
As the Department Manager, Operations Support, you are a key store leader responsible for driving day-to-day operational excellence. You lead back-of-house operations, inventory flow, loss…
Added 49 mins ago
SC
Branch Administrator - Temporary (Calgary or Red Deer, AB)
Sterling Crane
Calgary, AB
- Full-time
…operations in accordance with Standard Operating Procedures and customer requirements. Key activities of this role include quote and order management, invoicing and customer account…

Amazon

Area Manager II, YYZ7

Caledon, ON, Canada

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)

A day in the life
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct planning sessions with your team, coaching them through operational challenges while developing their leadership capabilities. On a typical day, you'll partner cross-functionally with teams such as Quality, HR, and Safety to implement scalable process improvements that could impact 200+ associates across multiple workflows. You'll diagnose root causes of performance gaps using advanced analytics, facilitate alignment meetings with senior leadership on department-level goals, and make data-driven decisions that balance competing priorities. You would leverage your strategic thinking to review department-wide metrics, and plan initiatives that directly impact millions of customer orders while maintaining high levels of engagement, safety, quality, and productivity standards. Basic Qualifications: - 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience
- Experience in the management of large teams (50+ members)
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments
- Experience using strong customer service, communication, and interpersonal skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Bolton - 75,000.00 - 105,000.00 CAD annually

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More about this job

Responsibilities

Lead and mentor a team of hourly associates to ensure safety, quality, and productivity standards are met within the fulfillment center. Collaborate cross-functionally with departments like HR and Safety to implement process improvements and achieve operational business objectives.

Requirements

Requires at least 2 years of employee and performance management experience along with a bachelor's degree or equivalent experience. Candidates must be able to work a flexible schedule including weekends, nights, and holidays in a physically demanding environment.

Skills

Performance management
Leadership
Operations management
Safety management
Process improvement
Lean six sigma
Kaizen
Data-driven decision making
Strategic planning
Team mentoring
Supply chain management
Logistics
Communication
Interpersonal skills
Customer service
Analytical skills

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Operations
Fulfillment center
Logistics
Supply chain
Performance management
Lean six sigma
Kaizen
Safety
Quality assurance
Human resources
Data analytics
Strategic leadership
Process improvement
Inventory management
Warehouse operations
Team management
Customer service
Distribution
Manufacturing
Retail
Hospitality
Healthcare
Shipping
Metrics
Operational excellence

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