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Added 11 mins ago
SPECIALIST CYBER DIPLOMACY & GOVERNANCE (BUSINESS STRATEGY & PLANNING)
City of Toronto
Toronto, ON
A key responsibility of the role is supporting the Manager in the administration and oversight of cyber security vendor agreements, ensuring compliance with contractual obligations, service…
Added 25 mins ago
S
Patient Care Coordinator, Heartwood Centre for Women, BC Mental Health & Substance Use Services – Vancouver, BC
Sanya’k̓ula
Vancouver, BC
- Full-time
Assists the Clinical Services Manager (CSM) or designate with the coordination of staffing/scheduling activities by participating in the development of rotation schedules, ensuring daily…
Added 25 mins ago
VB
Senior Accountant
Vaco by Highspring
Woodbridge, ON
- $85,000 to $95,000 CAD / year
- Part-time
A dynamic multi-entity business is seeking a Senior General Ledger Accountant to join its core corporate accounting team. Reporting directly to the GL Accounting Manager, this role is…
Added 25 mins ago
R
Recoveries Officer- EN
RBC
Montreal, QC
- Full-time
Strong understanding of the balance between customer service and business risk mindset
Added 25 mins ago
NB
Manager, Financing Solutions
National Bank of Canada
Kamloops, BC
- Full-time
…professionals to help shape the future of our Commercial Banking business. As we continue to expand our presence, we are looking for several Manager, Financing Solutions professionals to…
Added 25 mins ago
R
Recoveries Officer- EN
RBC
Montreal, QC
- Full-time
Strong understanding of the balance between customer service and business risk mindset
Added 25 mins ago
TH
Front End Associate Part-Time - 7102 Thunder Bay
The Home Depot Canada
Thunder Bay, ON
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 25 mins ago
OM
Spécialiste en acquisition de talents
Omnicom Media
Montreal, QC
- Full-time
…200 colleagues and friends who specialize in media planning, business strategy, project management, and digital and audio & video…
Added 25 mins ago
LC
Front Store Manager, Salaried Full Time Day
Loblaw Companies Limited
Sarnia, ON
- Full-time
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…
Added 25 mins ago
TD
Head of Performance Marketing
Tiller Digital
Calgary, AB
- Full-time
Understand how paid media, creative, landing pages, CRO, and experimentation work together to drive measurable business outcomes.
Added 25 mins ago
W
(CAN) Gérant du service à la clientèle
Walmart
Saint-Hyacinthe, QC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 40 mins ago
HT
Financial Manager (CSM)
Husky Technologies
Bolton, ON
- Full-time
Evaluate financial performance of new service products, metrics to drive critical business behavior as well as structures, systems and processes that lead to ease of analysis and reporting
Added 40 mins ago
K(
Founding Product Manager
Klarify (YC P26)
Canada
- Full-time
We're hiring one product person, posted at two levels: Founding Product Manager and Head of Product. Apply to the one that fits you best.
Added 40 mins ago
K(
Head of Product
Klarify (YC P26)
Canada
- Full-time
We're hiring one product person, posted at two levels: Founding Product Manager and Head of Product. Apply to the one that fits you best. This is an individual contributor role.
Added 55 mins ago
MA
Country Manager, Indochina
Malaysia Airlines
AB · Alberta, Canada
- Full-time
The Country Manager for Indochina (Vietnam, Cambodia and Myanmar) drives Malaysia Airlines’ growth, revenue, and brand presence in the region. This role leads and develops the local team,…
Added 55 mins ago
PH
Supervisor, Relational Security
Provincial Health Services Authority
Vancouver, BC
- Part-time
…assigned staff on shift and communicating with the Team Leader and Manager on-call, after business hours, as required. The Supervisor ensures the staff on shift follow departmental policies…
Added 55 mins ago
BT
Senior Manager, Small Business Services
Baker Tilly Canada
Winnipeg, MB
- Full-time
We are looking for a full-time, permanent Senior Manager to lead our small business practice in Winnipeg, Manitoba. This role suits an experienced small business practitioner who knows…
Added 55 mins ago
BT
Senior Manager Level 3
Baker Tilly Canada
Owen Sound, ON
- Full-time
We are looking for a Senior Manager Level 3 to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you’ll…
Added 55 mins ago
IR
Digital Account Manager (Freelance)
Idea Rebel
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
As a Digital Account Manager, you will function as the strategic lead for a variety of accounts. This involves relationship-building and working alongside internal sales reps to manage and…
Added 55 mins ago
K
Seasonal Sales Associate (Toronto Eaton Centre)
Knix
Toronto, ON
- $19.7 CAD / hour
- Temporary
Escalate any issues or opportunities as required to the Manager on Duty.
Added 55 mins ago
K
Seasonal Sales Associate (Conestoga Mall)
Knix
Waterloo, ON
- $18.95 CAD / hour
- Temporary
Escalate any issues or opportunities as required to the Manager on Duty.
Added 55 mins ago
K
Seasonal Sales Associate (Sherway Gardens)
Knix
Toronto, ON · Etobicoke, ON
- $19.7 CAD / hour
- Temporary
Escalate any issues or opportunities as required to the Manager on Duty.
Added 55 mins ago
K
Seasonal Sales Associate (Robson)
Knix
Vancouver, BC
- $19.7 CAD / hour
- Temporary
Escalate any issues or opportunities as required to the Manager on Duty.
Added 55 mins ago
B
Forward Deployed Engineer
Baseten
Toronto, ON
- $165,000 to $330,000 USD / year
- Full-time
…exploration to production deployment, translating ambiguous business goals into reliable, observable services with clear quality, latency, and cost…
Added 55 mins ago
K
Seasonal Sales Associate (West 4th)
Knix
Vancouver, BC
- $19.7 CAD / hour
- Temporary
Escalate any issues or opportunities as required to the Manager on Duty.

Amazon

Area Manager II, YYZ9

Toronto, ON, Canada

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)

A day in the life
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct planning sessions with your team, coaching them through operational challenges while developing their leadership capabilities. On a typical day, you'll partner cross-functionally with teams such as Quality, HR, and Safety to implement scalable process improvements that could impact 200+ associates across multiple workflows. You'll diagnose root causes of performance gaps using advanced analytics, facilitate alignment meetings with senior leadership on department-level goals, and make data-driven decisions that balance competing priorities. You would leverage your strategic thinking to review department-wide metrics, and plan initiatives that directly impact millions of customer orders while maintaining high levels of engagement, safety, quality, and productivity standards.
Basic Qualifications: - 2+ years of employee and performance management experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- A Bachelor's degree or International Equivalent, OR 2+ years of Amazon (blue badge/FTE) experience, OR 6+ years of Military Experience Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience
- Experience in the management of large teams (50+ members)
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments
- Experience using strong customer service, communication, and interpersonal skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Scarborough - 75,000.00 - 105,000.00 CAD annually

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More about this job

Responsibilities

The Area Manager leads a team of hourly associates to ensure safety, quality, and productivity standards are met within the fulfillment center. They collaborate cross-functionally to implement process improvements and drive operational excellence across the supply chain.

Requirements

Candidates must have at least 2 years of performance management experience and a bachelor's degree or equivalent professional experience. The role requires the ability to work a flexible schedule and perform physical tasks in a warehouse environment.

Skills

Performance management
Team leadership
Operations management
Safety management
Process improvement
Lean six sigma
Kaizen
Data-driven decision making
Supply chain management
Logistics
Cross-functional collaboration
Mentoring
Strategic planning
Communication skills
Interpersonal skills
Analytical skills

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Operations
Fulfillment center
Supply chain
Logistics
Lean six sigma
Kaizen
Performance management
Safety
Quality assurance
Human resources
Loss prevention
Engineering
Data analytics
Leadership
Warehouse management
Inventory management
Process optimization
Strategic planning
Customer service
Manufacturing
Retail
Hospitality
Healthcare
Shipping
Distribution

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