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Added 3 mins ago
Sr. Manager, Trade Compliance
L3Harris Technologies
ON · Waterdown, ON
We are seeking a strategic and results-driven Senior Manager, Trade Compliance to lead a team of import and export professionals and oversee the implementation and compliance with…
Added 3 mins ago
SA
Automotive Service & Parts Manager
Steele Auto Group
Halifax, NS
- Full-time
Porsche Halifax is looking for an experienced Service and Parts Manager to join our team. As a Service and Parts Manager, your role is about more than managing departments, it is about…
Added 3 mins ago
HG
Junior Product Manager
Hypertec Group
Montreal, QC
- Full-time
Hypertec is seeking a Junior Product Manager to join our Sales Operations team in Montreal. If you are motivated, collaborative, and aligned with our values, we would love to hear from you.
Added 3 mins ago
MO
Program Manager, Water Services
Municipality of Chatham-Kent
Chatham-Kent, ON · Chatham, ON
- Full-time
The Municipality of Chatham-Kent has an opening for a permanent full-time Program Manager, Water Services with the Public Utilities Commission.
Added 3 mins ago
BP
Server/Supervisor
Boston Pizza
Burnaby, BC
- Full-time
A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the…
Added 3 mins ago
A
Membership Coordinator
Altea
Vancouver, BC
- Full-time
1–3 years of experience in a sales, membership, or customer-facing role. fitness or hospitality experience is an asset
Added 3 mins ago
MR
Part-Time Sales Associate
Match Retail
Toronto, ON
- $22 CAD / hour
- Part-time
…If you're passionate about high-end products and thrive in customer-facing roles, this part-time opportunity offers the perfect blend of flexibility, competitive pay, and personal…
Added 3 mins ago
RB
Manager, YouTube & Affiliates
Royal Bank of Canada
Toronto, ON
- Full-time
We're looking for a hands-on, execution-first Manager, YouTube & Affiliates to lead the day-to-day development of our YouTube content and our affiliate partnerships. This is a role for…
Added 3 mins ago
RB
Recoveries Officer
Royal Bank of Canada
Mississauga, ON
- Full-time
Collections Experience, Communication, Customer Experience (CX), Decision Making, Multitasking, Negotiation, Operational Risks, Oral Communications, Risk Mitigation Strategies
Added 3 mins ago
RB
Service Specialist, Operations II
Royal Bank of Canada
Toronto, ON
- Full-time
…lines. In addition, incumbent provides analysis, processing, and customer service support for manual, exception-based complex and/or highly specialized Operation’s processes. Incumbent will…
Added 3 mins ago
F
Sr. Content Designer
Felix
Remote, Canada
- $110,000 to $140,000 CAD / year
- Full-time
- Remote
A strong portfolio demonstrating hands-on experience writing across product experiences and customer communications, along with the strategic thinking behind the work.
Added 3 mins ago
ML
Unit Manager
MAPLE LEAF LOUNGE
Vancouver, BC
- Full-time
Now, if you were to come on board as one of our Unit Manager’s we’d ask you to do the following for us:
Added 3 mins ago
FT
Mechanic, Drayton Valley
Fountain Tire
Canada
- Other
Commitment to providing a superior customer experience
Added 3 mins ago
CC
Retail Shift Leader
Canna Cabana
Windsor, ON · Walker, Windsor, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 3 mins ago
CC
Retail Sales Associate
Canna Cabana
Windsor, ON · Walker, Windsor, ON
- $17.95 CAD / hour
- Part-time
Minimum 2-3 years of Retail Experience in sales and customer service required.
Added 3 mins ago
T
Représentant(e) développement des fffaires | Business Development Representative
Talan
Montreal, QC · Toronto, Ontario
- Full-time
Reporting to BDR manager and part of the marketing team, the Business Development Representative will play a strategic role in initiating discussions with potential clients through…
Added 3 mins ago
T
Business Development Representative
Talan
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
En Amérique, nos équipes multidisciplinaires mettent à profit plus de 30 ans d’expérience pour aider les dirigeants de secteurs clés à obtenir une performance mesurable et un solide retour…
Added 3 mins ago
CG
District Manager PVI - Alberta
Cook Group
AB
- Full-time
This is an excellent opportunity to join a fast growing, well established medical device industry leader as a District Manager for the Peripheral Intervention and Interventional Radiology…
Added 3 mins ago
A
Bilingual Royal Service Agent (Full-Time)
AccorHotel
Ottawa, ON
- Full-time
Reporting to the Royal Service & Loyalty Manager, responsibilities and essential job functions include but are not limited to the following:
Added 3 mins ago
D
Food Service Supervisor
Dexterra
Mississauga, ON
- From $25 CAD / hour
- Full-time
…right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and…
Added 17 mins ago
Assistant Manager
Sporting Life Group
Laval, QC
As an Assistant Manager, your main purpose of the position is to drive sales, profitability and customer service in our retail stores through developing and driving a selling culture,…
Added 17 mins ago
Grocery Manager
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Ottawa, ON · Kanata, ON
The Grocery Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 17 mins ago
Channel Partner Manager
Dayforce
Canada
The Channel Partner Manager will drive pipeline growth and revenue generation by developing, managing, and expanding relationships with channel partners, particularly financial…
Added 17 mins ago
Payroll & Benefits Specialist (Contract)
Richardson Wealth Ltd
Toronto, ON
The ideal candidate brings demonstrated experience in both payroll processing and benefits administration, has a strong understanding of applicable legislation and plan practices, and is…
Added 17 mins ago
FOOD SERVICE MANAGER
Southbridge Healthcare LP
Goderich, ON
Reporting to the Executive Director, the Food Service Manager is accountable for all aspects of Food & Dietary Services within the home to meet the nutritional needs of residents, and to…

Amazon

Area Manager II, YYZ9

Toronto, ON, Canada

Apply About employer

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)

A day in the life
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct planning sessions with your team, coaching them through operational challenges while developing their leadership capabilities. On a typical day, you'll partner cross-functionally with teams such as Quality, HR, and Safety to implement scalable process improvements that could impact 200+ associates across multiple workflows. You'll diagnose root causes of performance gaps using advanced analytics, facilitate alignment meetings with senior leadership on department-level goals, and make data-driven decisions that balance competing priorities. You would leverage your strategic thinking to review department-wide metrics, and plan initiatives that directly impact millions of customer orders while maintaining high levels of engagement, safety, quality, and productivity standards.
Basic Qualifications: - 2+ years of employee and performance management experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- A Bachelor's degree or International Equivalent, OR 2+ years of Amazon (blue badge/FTE) experience, OR 6+ years of Military Experience Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience
- Experience in the management of large teams (50+ members)
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments
- Experience using strong customer service, communication, and interpersonal skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Scarborough - 75,000.00 - 105,000.00 CAD annually

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More about this job

Responsibilities

The Area Manager leads a team of hourly associates to ensure safety, quality, and productivity standards are met within the fulfillment center. They collaborate cross-functionally to implement process improvements and drive operational excellence across the supply chain.

Requirements

Candidates must have at least 2 years of performance management experience and a bachelor's degree or equivalent professional experience. The role requires the ability to work a flexible schedule and perform physical tasks in a warehouse environment.

Skills

Performance management
Team leadership
Operations management
Safety management
Process improvement
Lean six sigma
Kaizen
Data-driven decision making
Supply chain management
Logistics
Cross-functional collaboration
Mentoring
Strategic planning
Communication skills
Interpersonal skills
Analytical skills

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Operations
Fulfillment center
Supply chain
Logistics
Lean six sigma
Kaizen
Performance management
Safety
Quality assurance
Human resources
Loss prevention
Engineering
Data analytics
Leadership
Warehouse management
Inventory management
Process optimization
Strategic planning
Customer service
Manufacturing
Retail
Hospitality
Healthcare
Shipping
Distribution

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