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Added 9 mins ago
HR
Recreational Therapist
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…ecosystem includes automated laboratory services, medication management robotics, electronic health records, a Command Centre, computerized physician order entry, bedside computer…
Added 9 mins ago
Environmental & Sustainability Engineer
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Toronto, ON
This position is an on-site role (5 days/week), reporting to the Sr. Manager, Technical Services.
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CIMA+
Mississauga, ON · Calgary, Alberta
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- Full-time
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Added 24 mins ago
Human Resource Manager-Critical Environments
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Life and Disability - You will be provided with life insurance in a multiple of your salary with an option to purchase additional coverage.
Added 24 mins ago
Call Centre Agent
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DIETARY AIDE
Southbridge Healthcare LP
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Added 24 mins ago
Human Resources Manager
Stella-Jones
Gormley, ON · Shelburne, ON
…and labor legislation. Collaborating closely with a peer HR Manager, you will share regional oversight for more than 500 employees across seven unionized and non-unionized facilities and…
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Senior Financial Analyst - Financial Planning and Analysis
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Added 24 mins ago
PA
Detailer
Pfaff Automotive Partners Inc.
Vaughan, ON
- Full-time
Inspect vehicles for noticeable defects, such as dents, scratches, torn upholstery and poor mechanical operation and report it to the Service Manager.
Added 24 mins ago
W
(CAN) Consumables Associate
Walmart
Markham, ON
- Part-time
3. Resolves customer issues and refers concerns to management where appropriate.
Added 24 mins ago
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(CAN) Customer Service Manager
Walmart
Goderich, ON
- Full-time
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Added 24 mins ago
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(CAN) Self Checkout Attendant/Part Time Temp
Walmart
Waterloo, ON
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…and escalate cash or technical issues to the Customer Service…
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(CAN) Consumables Associate
Walmart
North Sydney, NS
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3. Resolves customer issues and refers concerns to management where appropriate.
Added 24 mins ago
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(CAN) Self Checkout Attendant
Walmart
Kamloops, BC
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…and escalate cash or technical issues to the Customer Service…
Added 24 mins ago
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(CAN) Front End Assistant Manager
Walmart
Pointe-Claire, QC
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Technical Inspector
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…including state-of-the-art sonar, radar, expendables, signature management, and naval power…
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Bakery InStore Assistant Department Manager Full Time Day Greenlight Requisition
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Ottawa, ON
- Full-time
…candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment.…
Added 24 mins ago
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Scheduling Coordinator - 12 Month Term
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Join one of the most innovative organizations in the disability services sector where you can bring joy, independence, and possibility into someone’s life - every single day.
Added 24 mins ago
WM
Class 3 Spare Board Driver
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Immediately reports all unsafe situations or service-related issues to Operations Manager or Dispatch.
Added 24 mins ago
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Pitt Meadows Plumbing & Mechanical Systems
Calgary, AB
- Full-time
Reporting to the Construction Manager, the Mechanical Superintendent is responsible for overseeing our team, planning, scheduling, coordinating and directing all aspects of the mechanical…
Added 39 mins ago
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Store Manager
Chatters Limited Partnerships
BC
- Full-time
We are looking for a Store Manager based in Fraser Valley, BC.
Added 39 mins ago
NC
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Montreal, QC
- Full-time
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Added 39 mins ago
TG
Planet Fitness - Member Services Representative - Part Time - South Barrie
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- Part-time
Assist the Club Manager in counting out the drawer as needed.
Added 39 mins ago
BC
MEP Project Manager
Broccolini Construction Inc.
ON · Ottawa, Ontario
- Full-time
The MEP Project Manager is responsible for every MEP facet of a complex project, or multiple smaller projects, and for their successful delivery through complete contract management. The…

Amazon

Area Manager II, YYZ9

Toronto, ON, Canada

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)

A day in the life
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct planning sessions with your team, coaching them through operational challenges while developing their leadership capabilities. On a typical day, you'll partner cross-functionally with teams such as Quality, HR, and Safety to implement scalable process improvements that could impact 200+ associates across multiple workflows. You'll diagnose root causes of performance gaps using advanced analytics, facilitate alignment meetings with senior leadership on department-level goals, and make data-driven decisions that balance competing priorities. You would leverage your strategic thinking to review department-wide metrics, and plan initiatives that directly impact millions of customer orders while maintaining high levels of engagement, safety, quality, and productivity standards.
Basic Qualifications: - 2+ years of employee and performance management experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- A Bachelor's degree or International Equivalent, OR 2+ years of Amazon (blue badge/FTE) experience, OR 6+ years of Military Experience Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience
- Experience in the management of large teams (50+ members)
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments
- Experience using strong customer service, communication, and interpersonal skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Scarborough - 75,000.00 - 105,000.00 CAD annually

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More about this job

Responsibilities

The Area Manager leads a team of hourly associates to ensure safety, quality, and productivity standards are met within the fulfillment center. They collaborate cross-functionally to implement process improvements and drive operational excellence across the supply chain.

Requirements

Candidates must have at least 2 years of performance management experience and a bachelor's degree or equivalent professional experience. The role requires the ability to work a flexible schedule and perform physical tasks in a warehouse environment.

Skills

Performance management
Team leadership
Operations management
Safety management
Process improvement
Lean six sigma
Kaizen
Data-driven decision making
Supply chain management
Logistics
Cross-functional collaboration
Mentoring
Strategic planning
Communication skills
Interpersonal skills
Analytical skills

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Operations
Fulfillment center
Supply chain
Logistics
Lean six sigma
Kaizen
Performance management
Safety
Quality assurance
Human resources
Loss prevention
Engineering
Data analytics
Leadership
Warehouse management
Inventory management
Process optimization
Strategic planning
Customer service
Manufacturing
Retail
Hospitality
Healthcare
Shipping
Distribution

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